Senior Manager of Analytics, Games

As a Senior Manager of Analytics at The New York Times Games, you will primarily focus on supporting the growth of NYT Games by producing insights that translate into actionable outcomes. Your responsibilities will include scenario modeling, business analysis, and developing dashboards to measure the effectiveness of game features while collaborating closely with cross-functional teams.

To apply for the Senior Manager of Analytics role at The New York Times, you should possess a minimum of 7 years of experience in product analytics, specifically with live service games. Additionally, having a solid background in SQL, experience with A/B testing, and familiarity with data visualization tools such as Tableau or Looker will be vital in fulfilling this role successfully.

The Senior Manager of Analytics plays a crucial role in NYT Games by leveraging data insights to enhance user experiences and game features. Through thorough analysis and experiments, you will enable the team to improve decision-making processes, ultimately driving growth and maintaining NYT Games as a premier destination for puzzle lovers.

In the Senior Manager of Analytics position at The New York Times, you can expect a collaborative and inclusive work culture where innovative thinking is encouraged. The company emphasizes psychological safety, allowing you to foster a best-in-class analytics environment while working alongside dedicated professionals who are passionate about achieving common goals.

As the Senior Manager of Analytics, you will directly influence the development and enhancement of product features within NYT Games. By using data-driven insights to advocate for features that resonate with players, you will play a key role in shaping the strategic direction of the gaming products, ensuring they meet player expectations and enhance overall engagement.

When analyzing player data in a gaming context, start by highlighting your process for collecting and cleaning data, and then discuss how you utilize SQL and visualization tools to derive insights. Share concrete examples of how your analysis led to actionable changes in game features or player engagement metrics.

In your response, discuss specific A/B testing frameworks you have implemented in past live service games. Describe the methodology you used to establish hypotheses, define success metrics, and analyze the results while ensuring to communicate the impacts these tests had on user retention and experience.

Transforming data insights into actionable recommendations involves a combination of thorough analysis and storytelling. Share your methods for clearly presenting data findings, preparing visual presentations, and advocating for the insights that can drive product strategies and enhance the player experience.

Describe a specific challenge, such as a drop in user engagement or confusion in data interpretation. Explain the actions you took to address the issue, such as deploying rigorous analysis, collaborating with cross-functional teams, and adjusting strategies based on your findings.

Discuss the various tools you've utilized, such as SQL for querying databases, Tableau or Looker for data visualization, and Python for data analysis. Emphasize your proficiency with these tools and how they’ve contributed to the insights you’ve produced.

Illustrate your prioritization process, emphasizing your ability to assess the business impact of each project and maintain open communication with stakeholders. Explain how you utilize a systematic approach to project management to ensure timely delivery of key insights.

Explain the importance of simplifying complex data into relatable insights. Discuss how you use visualizations, storytelling techniques, and tailored presentations to ensure engaging communication that resonates with various audiences.

Emphasize your collaborative experiences, detailing how you’ve partnered with teams such as marketing, product development, and engineering to share insights and align on strategies. Provide examples highlighting successful projects resulting from such collaborations.

Share your methods for staying abreast of industry trends, whether it’s through attending conferences, consuming industry publications, or participating in professional networks. Emphasize your commitment to continuous learning in order to bring relevant insights to your role.

Discuss your management philosophy, focusing on cultivating a supportive environment where team members feel safe to share ideas. Highlight your approach to mentorship, skill development, and fostering accountability within the team to promote high performance.