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IGO - Medical Assistant

IGO Medical Group is seeking a Medical Assistant who will assist the physician with all back-office functions to promote efficient, confidential, and professional patient medical care while ensuring patients and staff are treated in accordance with IGO policies and procedures. Acts as the primary liaison between the physician and patients and other IGO departments. Provides hands-on patient care and gathers information via telephone calls under the physician’s and back-office supervisors guidance. Completion of daily tasks while displaying professionalism, and a dedication to accurate and complete work.


Responsibilities
  • Prepare exam rooms and stock rooms with instruments or equipment needed by the physician. Clean and disinfect the room after each patient. 
  • Patient intake: Use two-step verification when escorting the patient from the waiting room to an exam room. Collect patient vitals and documents within the patients EHR. Prepare the patient for the exam or procedure.
  • Assist the physician during the procedure and exam as needed.
  • Secure and properly label patient specimens collected by the physician. Place test orders in the EHR as per protocol.
  • Administer medications or immunizations (IM, SC, PO, ID) as ordered by the physician including proper documentation in the EHR.
  • Retrieve patient messages in a timely manner from voice mail or via the online patient portal, gather information regarding the call as per protocol consulting with the physician a required, and respond to patients in a timely manner to facilitate proper patient care. All correspondence must be documented within the patient's EHR.
  • Correspond with other IGO departments, hospitals, pharmacies, and other facilities to coordinate patient care. All correspondence must be documented within the EHR.
  • Conduct all patient care duties following IGO Policies and procedures including direct patient care, patient education and training, and appropriate and complete documentation in the patients EHR.
  • Conduct all activities and conversations regarding patients in a HIPAA-compliant manner at all times.
  • Other duties assigned by the Back Office Supervisor including daily, weekly, and monthly tasks assigned to all medical assistants sometimes on a rotating basis.
  • Attend and actively participate in staff and back-office meetings. 


Education and Experience
  • A high school diploma or equivalent and documented medical assistant or corpsman training are required.
  • A minimum of one- year experience as a medical assistant, or corpsman in a back-office setting, preferably in OB/GYN.
  • A current CPR certification is required. 


$22 - $27 an hour

Average salary estimate

$50920 / YEARLY (est.)
min
max
$45760K
$56080K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About IGO - Medical Assistant, San Diego Human Resources Consulting, Inc

At IGO Medical Group, we’re on the lookout for a dedicated Medical Assistant to join our dynamic team in sunny San Diego, CA. If you have a passion for patient care and thrive in a fast-paced environment, this could be an excellent opportunity for you! As a Medical Assistant with IGO, you will be the vital link between our physicians and patients, providing hands-on care and ensuring every patient feels valued and well-informed throughout their visit. Your day will encompass preparing exam rooms, assisting physicians during procedures, and managing patient documentation with utmost professionalism. You will play a key role in gathering essential patient information via phone calls and maintaining HIPAA compliance. While connecting with patients, you'll also collaborate with various departments to ensure smooth communication and effective coordination of care. Your dedication to precision and patient education will shine as you guide patients through their examinations and treatments. If you’re someone who enjoys multitasking, working in a team, and making a positive impact on patient health outcomes, then applying for the Medical Assistant role at IGO Medical Group is a step in the right direction. Join us in creating a supportive and compassionate healthcare environment that truly focuses on the well-being of our patients!

Frequently Asked Questions (FAQs) for IGO - Medical Assistant Role at San Diego Human Resources Consulting, Inc
What are the responsibilities of a Medical Assistant at IGO Medical Group?

As a Medical Assistant at IGO Medical Group, you'll be responsible for various tasks to ensure exceptional patient care. This includes preparing exam rooms, gathering patient vitals, assisting during medical procedures, and managing patient documentation in the electronic health record (EHR). You'll also be expected to communicate with patients via phone and coordinate care with other departments, all while adhering to IGO policies and HIPAA regulations.

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What qualifications are needed to become a Medical Assistant at IGO Medical Group?

To qualify for the Medical Assistant position at IGO Medical Group, you’ll need a high school diploma or equivalent, along with documented training as a medical assistant or corpsman. A minimum of one year of experience in a back-office setting, preferably in OB/GYN, is also required. An up-to-date CPR certification is essential to ensure safety practices are followed in patient care.

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Does IGO Medical Group provide training for new Medical Assistants?

Yes, IGO Medical Group provides a comprehensive onboarding and training program for new Medical Assistants. This program will help you familiarize yourself with IGO's policies, procedures, and systems, ensuring you are well-equipped to deliver the highest quality of care to our patients from day one.

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What is the salary range for a Medical Assistant at IGO Medical Group?

The salary for a Medical Assistant at IGO Medical Group ranges from $22 to $27 per hour, depending on experience and qualifications. We prioritize competitive compensation to attract and retain talented professionals who are dedicated to patient care.

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What is the work environment like for a Medical Assistant at IGO Medical Group?

At IGO Medical Group, the work environment is energetic and supportive. Our Medical Assistants work closely with physicians and other healthcare professionals in a collaborative setting. We place a strong emphasis on teamwork, patient-centered care, and continuous improvement, making it an enjoyable place to grow your skills and career.

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Common Interview Questions for IGO - Medical Assistant
What inspired you to become a Medical Assistant at IGO Medical Group?

When answering this question, express your passion for patient care and specifically mention aspects of IGO Medical Group that resonate with you, such as their commitment to compassionate care or their collaborative work environment.

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How do you handle stressful situations in a medical office?

Share your methods for staying calm under pressure. You might discuss prioritization, time management, and teamwork, emphasizing that you ensure high-quality patient care even during busy times.

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Can you describe your experience with electronic health records (EHR)?

Detail your familiarity with EHR systems, including any specific software you’ve used. Mention how you ensure accuracy in patient documentation and your understanding of HIPAA compliance while managing health information.

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How do you prepare an exam room for a patient to ensure safety and efficiency?

Explain your step-by-step process for prepping an exam room, including cleaning, stocking necessary instruments, and making the patient feel comfortable. Be sure to mention how you ensure all procedures align with IGO policies.

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What role do you believe communication plays in patient care?

Discuss the importance of clear, empathetic communication in building trust with patients and collaborating effectively with the healthcare team. Emphasize your ability to listen carefully and provide clear information.

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Describe a time when you had to assist during a medical procedure.

Provide a brief, focused story about a specific instance where you assisted a physician, detailing your responsibilities and how you contributed to a smooth procedure. Highlight teamwork and patient care.

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How do you manage your time effectively when handling different tasks?

Share techniques such as prioritizing tasks based on urgency and importance, using checklists, and maintaining open communication with team members to ensure nothing falls through the cracks.

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What do you do if you encounter a patient who is anxious or upset?

Describe your approach to calming anxious patients, which may include active listening, providing reassurance, and explaining procedures clearly to alleviate their concerns.

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What measures do you take to stay updated on medical assistant best practices?

Discuss your commitment to professional development, such as attending workshops, seeking mentorship, or pursuing continuing education opportunities relevant to the medical assistant role.

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Why do you want to work at IGO Medical Group specifically?

Share your research about IGO Medical Group, focusing on their mission, values, and any specific initiatives that attract you. Convey your enthusiasm for contributing to their team and mission.

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