Gotham Club Manager

About the Team:

Giants Enterprises is a dynamic and innovative team dedicated to curating exceptional ventures that seamlessly complement the legacy of the iconic San Francisco Giants. As a distinct entity, our mission is bold yet clear: to deliver unforgettable, larger-than-life experiences that not only captivate audiences within Oracle Park but also extend far beyond its walls. Positioned at the crossroads of sports, entertainment, meetings, events, tourism, and hospitality, Giants Enterprises brings together an extraordinary blend of people, places, and passion. 

About the Gotham Club:

The Gotham Club is a unique, luxury private club within Oracle Park, home of the San Francisco Giants. Steeped in vintage charm, it celebrates Giants’ history and baseball’s golden era, with two distinct venues – The Gotham Clubhouse and The Gotham Game Room. This speakeasy-style venue offers an elegant bar and dining area alongside a nostalgic game room, creating an exclusive, timeless experience.

Named after the team’s original New York Gotham’s identity, The Gotham Club provides an insider’s view of baseball past and present and hosts private events throughout the year. Whether for fine dining with iconic views of the field and Bay or a lively reception with billiards, bowling, and arcade games, The Gotham Club is San Francisco’s premier event space.

About the Role:

Giants Enterprises is excited to hire a passionate, service-oriented individual for the role of Gotham Club Manager at Oracle Park. This dynamic role involves overseeing all aspects of the exclusive Club’s operations, from managing club venues and activities to nurturing meaningful relationships with members, guests, employees, and vendors. The Gotham Club Manager will play a pivotal role in creating a welcoming, vibrant, and engaging environment for all, while also developing, coordinating, and implementing club policies and procedures to ensure exceptional membership satisfaction and retention. If you are driven by hospitality excellence and thrive in a collaborative setting, we encourage you to bring your unique talents to this rewarding opportunity.

You’re Excited About This Opportunity Because…

·        Oversee the Club’s financial performance by achieving sales and revenue targets, optimizing expense management, and implementing accurate forecasting and strategic planning to support long-term profitability and retention.

·        Delivers premium, white-glove service with a strong executive presence, serving as a distinguished ambassador.

·        Partner with Aramark/Diamond 58 to oversee the food and beverage operations, ensuring timely and accurate reporting, improving operational efficiencies, and maintaining strict cost control measures.       

·        Provide exceptional leadership in managing all operational and service aspects of the Club, ensuring high-quality experiences for members and guests.   

·        Serve as the primary administrative liaison between the Club and the organization, supporting internal requests from executives, investors, sponsors, and special events.      

·        Conduct ongoing facility inspections to ensure that cleanliness, safety, maintenance, and overall operational standards are consistently upheld.    

·        Research and assess new business development opportunities, providing in-depth analysis on costs, benefits, and growth potential. 

·        Perform opening and closing duties, serving as Manager on Duty approximately 75% of the time to ensure seamless daily operations during Giants home games and for non-game day events.     

·        Participate actively in management and staff meetings, while also conducting regular department meetings to align the Club team on goals and strategies.

·        Attend industry conferences, workshops, and meetings to stay updated on the latest trends and innovations, continuously improving Club operations and service delivery.

Qualifications: 

·        Bachelor’s degree required, with a preference for an emphasis in hospitality management or a related field.

·        Minimum 8 years of experience in the hospitality industry, including significant management and supervisory responsibilities, with a proven track record of progressive professional growth.

·        Experience in the management of complex capital projects, ensuring timely completion within budgetary constraints.

·        Strong financial acumen, analytical skills, meticulous attention to detail, and exceptional organizational and project management abilities.

·        Work with the F&B Director to oversee the completion and maintenance of P&L statements to provide clear financial oversight.

·        Comprehensive knowledge of occupational hazards and safety procedures, with the ability to recognize and follow proper safety practices.

·        Well-versed in handling emergency situations, understanding your role and ensuring the safety of all individuals.

·        Proficiency in Microsoft Office suite, with a focus on Word, PowerPoint, and Excel for effective documentation and presentations.

·        Proven ability to work within collaborative, multi-disciplinary teams, fostering a positive and results-driven environment.

·        Demonstrated success in motivating and leading staff to achieve excellent results, cultivating a culture of continuous improvement.

·        Outstanding interpersonal and communication skills, combined with a commitment to upholding the highest ethical standards.

·        Proactive, strategic thinker capable of making quick, informed decisions in a fast-paced environment.

·        Flexibility to work non-traditional hours, including evenings, weekends, and holidays, as needed.

We’re Excited About You Because…

·        You are an authentic, inspiring and positive team member.

·        You have a bias towards action and have an inner drive and commitment to excel in the pursuit of business goals.

·        You dare to take on ambitious goals, align on mutual accountability across teams, and make things happen.

About the Giants

One of the oldest teams in Major League Baseball, the San Francisco Giants are dedicated to enriching our community through innovation and excellence on and off the field. This past decade, the organization has won three World Series Championships, made four playoff appearances and thrown four no-hitters.

Off the field, the Giants have become internationally-renowned as a host to entrepreneurial and premier entertainment events. Celebrating over 60 years in San Francisco, the organization is entrenched in the Bay Area community as the Giants work with corporate and non-profit partners to raise awareness, educate and generate interest in a variety of issues important to both their fans and the local community.  

We are truly unique; we are an organization committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, innovation and teamwork and we want you and your ideas to thrive at the San Francisco Giants.

Our Commitment to Diversity and Inclusion

At the Giants, we strive to foster an inclusive work environment that encompasses the rich diversity of the San Francisco Bay Area, the place we call home. We welcome all people and are committed to creating an inclusive community built on a foundation of respect for all individuals. We seek to hire, develop and retain talented people from all backgrounds. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunities to excel.

Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups strongly encouraged to apply. If you are not sure that you’re 100% qualified, but up for the challenge - we want you to apply.

At the Giants, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, religious creed, color, national origin, ancestry, medical condition or disability, genetic condition, marital status, domestic partnership status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status and any other protected class under federal, state or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you have a disability or special need, we would like to know how we can better accommodate you.