Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Senior IT Business Relationship Manager image - Rise Careers
Job details

Senior IT Business Relationship Manager

 

 

Senior IT Business Relationship Manager- Remote or Hybrid | Cary, NC

 

Nice to meet you!  

We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence – and questions into answers.

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you’re looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you’ll find it here.

 

About the job

The Cloud and Information Services (CIS) Business Operations team is looking for a Senior IT Business Relationship Manager (BRM) to help ensure that IT processes and technology support overall IT strategy. You will join a group of dynamic and motivated professionals who drive technical innovation across SAS and identify technology gaps and overlaps in our enterprise portfolio.  

 

As a Senior IT Business Relationship Manager, you will:

  • Develop a deep understanding of how SAS IT operates as a business unit, including its key services, capabilities, processes, data, and systems.
  • Define, track and communicate relevant KPIs to measure contribution to business strategy.
  • Partner with SAS IT leaders to define their portfolio of services and strategic use of technology.
  • Partner with Enterprise Architects to develop technical roadmaps for IT as a business.
  • Partner with Business Unit-facing BRMs to identify areas of continuous improvement for IT.
  • Proactively identify IT processes to be automated and evaluate cost of that automation versus continuing with human efforts.
  • Identify and lead continuous improvement programs that cut across the entire IT division.
  • Build business cases for new technology solutions with clear ROI and alignment to IT goals.
  • Act as primary point of contact related to mergers and acquisitions and impact to IT services.

Required qualifications

  • Overall, 10 years of Experience in IT Operations.
  • Bachelor’s degree in Information Technology, Business Administration or related field.
  • A proven ability to build relationships effectively at the Director, VP and C-level.
  • Expertise in IT budget planning, financial management and workforce management.
  • Expertise in IT governance formulation, and organizational change management
  • Proven track record of innovation to improve operational efficiency and service delivery across IT.
  • Experience with one or more of the following frameworks related to how IT runs as a business – ITIL, PMBOK, TOGAF, Agile Software Development, NIST or ISO Security frameworks, Six Sigma or Lean IT
  • You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

Preferred qualifications

  • Ability to stay connected to external market IT trends and apply them at SAS.
  • Experience with platforms used to run IT organizations efficiently, such as Microsoft, ServiceNow and Atlassian.
  • Experience delivering IT services at a technology-focused company.
  • Ability to act on ambiguous ideas to resolve confusion and drive to successful outcomes.
  • Ability to juggle multiple priorities and make things happen in a dynamic and complex operating environment
  • Ability to prioritize competing interests and manage both strategic and tactical interests simultaneously.

Highlights include...

  • Comprehensive medical, prescription, dental and vision plans. 
  • Medical plan options include…
    • PPO with low annual deductible and copays. 
    • HDHP combined with a health savings account with a contribution from SAS (no access to on-site health care center). 
  • Onsite Health Care Center (HQ) that’s free to employees and family members enrolled in the PPO plan. There’s a pharmacy too! Not local to HQ? The pharmacy will ship prescriptions for no additional charge! 
  • An industry-leading 401k plan. 
  • Generous time away including vacation time, a variety of paid holidays, and our much-loved U.S. Winter Wellness Break between December 25 and January 1. 
  • Volunteer Time Off, parental leave and unlimited paid sick days. 
  • Generous childcare benefits for all full-time employees 

#LI-CC1

Diverse and Inclusive

At SAS, it’s not about fitting into our culture – it’s about adding to it. We believe our people make the difference. Our diverse workforce brings together unique talents and inspires teams to create amazing software that reflects the diversity of our users and customers. Our commitment to diversity is a priority to our leadership, all the way up to the top; and it’s essential to who we are. To put it plainly: you are welcome here.

 

Additional Information:

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. SAS is an equal opportunity/Affirmative Action employer. All qualified applicants are considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, age, national origin, disability status, protected veteran status or any other characteristic protected by law. Read more: Know Your Rights. Also view the Pay Transparency notice.

 

Resumes may be considered in the order they are received. SAS employees performing certain job functions may require access to technology or software subject to export or import regulations. To comply with these regulations, SAS may obtain nationality or citizenship information from applicants for employment. SAS collects this information solely for trade law compliance purposes and does not use it to discriminate unfairly in the hiring process.

 

SAS only sends emails from verified “sas.com” email addresses and never asks for sensitive, personal information or money. If you have any doubts about the authenticity of any type of communication from, or on behalf of SAS, please contact Recruitingsupport@sas.com.

SAS Glassdoor Company Review
4.0 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
SAS DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of SAS
SAS CEO photo
Jim Goodnight
Approve of CEO

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior IT Business Relationship Manager, SAS

Join SAS as a Senior IT Business Relationship Manager, where you'll play a pivotal role in bridging the gap between technology and business operations in the dynamic surroundings of a leading analytics firm. The ideal candidate will be immersed in understanding the intricacies of SAS IT as a business unit, focusing on key services, metrics, and processes. You'll be collaborating with IT leaders to strategize and enhance our technology portfolio, all while promoting innovation across the IT landscape. An essential part of this position involves identifying areas ripe for automation and continuous improvement, directly influencing cost efficiency and operational performance. Excellent relationship-building skills are a must, as you'll be working closely with high-level executives and other Business Relationship Managers, ensuring alignment with our overarching IT strategy. Your expertise in IT governance and the ability to navigate complex organizational changes will be vital to your success here. If you're hoping to make an impact in a multi-billion-dollar organization that's on the fast track to IPO readiness, and if driving change is what energizes you, SAS is the place for your forward-thinking career. We're not just offering a job; we’re dedicated to fostering a rewarding and diverse workplace where your contributions are recognized and valued.

Frequently Asked Questions (FAQs) for Senior IT Business Relationship Manager Role at SAS
What are the key responsibilities of a Senior IT Business Relationship Manager at SAS?

As a Senior IT Business Relationship Manager at SAS, your primary responsibilities include enhancing IT strategies by developing a thorough understanding of SAS IT functions, collaborating with stakeholders to define service portfolios, identifying automation opportunities, and leading continuous improvement initiatives across the IT division. You will also be responsible for building strong relationships with senior leadership while tracking and communicating KPIs that align with company objectives.

Join Rise to see the full answer
What qualifications are required for the Senior IT Business Relationship Manager position at SAS?

To qualify for the Senior IT Business Relationship Manager role at SAS, you should possess at least 10 years of experience in IT operations, along with a bachelor's degree in Information Technology, Business Administration, or a related field. Additionally, expertise in IT budget planning, financial management, and organizational change management is essential, along with influencer skills to liaise effectively at the Director and C-level.

Join Rise to see the full answer
How does SAS define success for the Senior IT Business Relationship Manager role?

Success in the Senior IT Business Relationship Manager role at SAS is defined by your ability to build strong partnerships across various departments, drive innovation through continuous improvement in IT processes, and contribute to the strategic alignment of IT initiatives with business goals. Achieving clear ROI on technology solutions and enhancing service delivery within IT are critical metrics for success.

Join Rise to see the full answer
What is the work environment like for a Senior IT Business Relationship Manager at SAS?

The work environment for a Senior IT Business Relationship Manager at SAS is flexible, allowing for both remote and hybrid working arrangements. You will be part of a motivated team that encourages collaboration, innovation, and continuous growth, contributing to a culture that values diversity and inclusion. SAS is committed to providing a world-class employee experience, ensuring that your role is not just a job, but a fulfilling and dynamic career.

Join Rise to see the full answer
What opportunities for professional development does SAS provide for Senior IT Business Relationship Managers?

SAS offers numerous professional development opportunities for Senior IT Business Relationship Managers, including access to continuous learning programs, leadership training, and resources to keep you updated on the latest IT trends and frameworks. The company’s commitment to individual growth means you will have ample opportunities to enhance your skills and advance your career.

Join Rise to see the full answer
Common Interview Questions for Senior IT Business Relationship Manager
Can you describe your experience in managing IT budgets?

When answering this question, provide specific examples of how you've successfully managed IT budgets in previous roles. Mention any financial tools you've used and how you've aligned budget decisions with organizational goals, demonstrating your analytical and strategic thinking abilities.

Join Rise to see the full answer
How do you approach building relationships with senior leadership?

Discuss your relationship-building strategies, emphasizing active listening, empathy, and effective communication. Share anecdotes on fostering connections with stakeholders at different levels to convey your ability to influence and lead within the organization.

Join Rise to see the full answer
What frameworks are you familiar with that relate to IT governance?

Highlight your familiarity with IT governance frameworks like ITIL, PMBOK, or Agile. Explain how you've used these frameworks to improve IT processes and ensure compliance while driving business objectives.

Join Rise to see the full answer
How do you identify areas for continuous improvement within IT operations?

Describe methods you've used for assessing IT operations, such as feedback loops, PERFORMANCE metrics, or process mapping. Emphasize your proactive approach and any successful initiatives you’ve led to optimize efficiency.

Join Rise to see the full answer
Can you provide an example of a successful business case you’ve developed?

Share a specific instance of how you created a business case for a technology solution, detailing the problem, your approach to research, and the measurable impact of your proposal. Focus on alignment with strategic goals and ROI.

Join Rise to see the full answer
What challenges have you faced when implementing change, and how did you overcome them?

Reflect on a past challenge involving organizational change, detailing the specific steps you took to address resistance, communicate effectively, and guide teams through the transition successfully.

Join Rise to see the full answer
How do you keep up with IT trends, and how do you apply them at work?

Discuss your ongoing learning practices, such as attending industry conferences, reading research papers, or participating in professional organizations. Illustrate how you've applied emerging trends to benefit your team or organization.

Join Rise to see the full answer
Describe a time you had to prioritize competing interests. How did you handle it?

Provide a contextual example of a situation where you had to balance multiple stakeholder demands. Focus on your decision-making process, criteria used for prioritization, and the positive outcomes achieved.

Join Rise to see the full answer
What is your experience with automation in IT processes?

Share relevant examples of how you've implemented automation within IT processes. Describe the tools utilized, the processes improved, and the measurable benefits realized, emphasizing your technical understanding and leadership capabilities.

Join Rise to see the full answer
Why do you want to work for SAS as a Senior IT Business Relationship Manager?

Craft a response that connects your career aspirations and values with SAS's mission and culture. Highlight specific aspects of SAS that attract you, such as their commitment to innovation, diversity, or customer-centric solutions.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Posted 2 days ago

Join SAS as a Sr. Unreal Engine Developer to lead the design and development of interactive 3D applications for advanced analytics.

Photo of the Rise User
Outreach Remote United States
Posted 11 days ago

Outreach is seeking a skilled Analyst in Governance, Risk, and Compliance to enhance their security programs as a part of their innovative AI Sales Execution Platform.

The SEMCON Group, LLC Hybrid US, Atlantic County, NJ; New Jersey, Atlantic City, NJ
Posted 10 days ago

Join SEMCON as a Security Engineer to enhance the security of systems supporting the FAA.

Photo of the Rise User
Dental Insurance
Disability Insurance
Vision Insurance
Performance Bonus
Paid Holidays

Are you ready to be a pivotal leader at Flywire, managing enterprise systems and driving innovation in a dynamic global payments company?

Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Collaboration over Competition
Growth & Learning
Transparent & Candid
Customer-Centric
Social Impact Driven
Rapid Growth
Passion for Exploration
Dare to be Different
Reward & Recognition
Friends Outside of Work
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Bias Training
Employee Resource Groups
401K Matching
Paternity Leave
Maternity Leave
Some Meals Provided
Social Gatherings

Become a key player in Google's commitment to security and safety as a Data Center Security Manager in New Albany, OH.

Photo of the Rise User
Posted 9 days ago

Lawrence Livermore National Laboratory is looking for a Virtual Desktop Engineer to enhance security and reliability within our IT Solutions team.

Photo of the Rise User

Bezos Academy seeks a visionary Chief Technology Officer to drive technological innovations and strategic leadership to enhance children's educational experiences.

Photo of the Rise User

GDIT seeks a skilled Systems Administrator to enhance DoD intelligence systems in a collaborative and innovative team atmosphere.

YeagerAI Remote No location specified
Posted 10 days ago

Join YeagerAI as a Security Engineer and drive the security of a revolutionary blockchain platform that merges AI with decentralized systems.

Our mission at SAS is to empower and inspire with the most trusted analytics - to transform a world of data into a world of intelligence. We aim to connect analytics and advocacy to create something new, better, purposeful and lasting. Constantl...

86 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 19, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!