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Program Manager

Job Posting: Program Manager, Cross-Regional Team, Global Programs


About Search:


Search for Common Ground (Search) is an international non-profit organization that promotes the peaceful transformation of conflict. With headquarters in Washington, DC and Brussels, Belgium, Search’s mission is to transform how individuals, organizations, and governments deal with conflict—moving away from destructive approaches and towards cooperative solutions. With more than 700 staff worldwide, Search implements projects in more than 30 countries in Africa, Asia, Europe, the Middle East and North Africa, and North America.


Position Summary

Search is seeking an experienced Program Manager for the cross-regional programs team and the portfolio of projects that the team manages. The cross-regional team is a global department, with colleagues based in the US, Europe, Africa, and Asia. The cross-regional team supports implementation of projects in a range of countries and in different thematic areas, working with country teams as well as global departments. 


The position requires a manager with extensive experience in grants management; program management, quality and project design; staff supervision and development. The manager must be a proactive communicator comfortable building teams and supervising staff remotely and cross-culturally. The manager should have experience in international conflict transformation and peacebuilding, and be prepared to contribute to program design, implementation (both delivery and quality), and reflection and learning. They should be fluent in English and proficient in French given the program’s portfolio.


The manager will have 3-5 direct reports, with staff based in countries outside of Nigeria.  They will report to the Senior Director, Program Effectiveness, who is based in Washington, DC



Job Responsibilities
  • Grant management oversight
  • Supervise the general portfolio of cross-regional projects, monitoring progress on project planning, activity implementation, reporting, contract compliance, and close-out. 
  • Ensure appropriate use of Search’s grant management processes, policies and procedures by cross-regional team and the projects they support. 
  • Monitor burn rates, spending risks, and related issues.
  • Provide technical support and coaching to cross-regional team on grant management.
  • Ensure subawards are managed according to Search and donor policies.


Staff management and professional development
  • Supervision (including quality oversight, feedback, and coaching) and professional development of 3-5 direct reports.
  • Capacity building, coaching, and professional development support to direct reports and other colleagues on the cross-regional team and in the programs the team supports.
  • Coordinating interim coverage, new assignments, and salary coverage, in collaboration with Cross-Regional Finance Manager.


Representation of the cross-regional team in global forums with other Regional Program Managers
  • Coordinate revenue forecasts across the portfolio.
  • Contribute data to health & sustainability index and other initiatives that require one voice for the cross-regional team.
  • Participate in Grants & Program Community of Practice, working groups, etc.
  • Represent Search and strengthen relationships with partners, donors, local and international organizations as well as government authorities, as needed.


New program design and development
  • Contribute to the program design of new cross-regional and/or thematic projects, with a particular eye on the operational design (functionality, coordination, and budgeting, especially for cross-regional involvement).


Support organizational/global learning
  • Work with team they supervise to draw out learnings and stories from project portfolio to share with Global Communications, Marketing, and other departments..
  • Contribute to organizational learning, impact report, etc.
As job descriptions cannot be exhaustive, the position holder may be required to undertake other duties that are broadly in line with the above key duties.


Qualification: Education
  • A Bachelor's Degree in a related area required, while a Masters in Conflict Resolution, International Relations, Project Management or related field would be an added benefit. 


Required Experience
  • At least 9 years of experience in grant and project management, preferably with US and European donors (USAID, US State, European Commission, Dutch Ministry of Foreign Affairs, etc)
  • At least two years experience in conflict resolution or peacebuilding programming
  • At least two years experience as a supervisor
  • Demonstrated cross-cultural experience


Other Relevant Requirements
  • Must be fluent in English (spoken and written), and professionally proficient in French;
  • Knowledge of and exposure to a wide range of peace, conflict transformation, governance, and development issues;
  • Ability to review, analyze and interpret financial reports, budget versus actuals, financial projections and procurement documentation;
  • Good interpersonal and networking skills, as well as the ability to conduct professional working relationships virtually;
  • Competent computer skills (Microsoft Office Suite) and other softwares
  • Detail-oriented with ability to meet deadlines, both prescribed and self-imposed
  • Willingness and desire to learn while demonstrating self-initiative
  • Ability to adapt to new cultures and work in diverse environments
  • Demonstrated ability to foster a culture of respect and inclusion.
  • Flexible in working with different time zones (colleagues stretch across the globe)


Deadline for submission of applications: January 3, 2025. 


To apply, interested candidates should send the following items to our employment portal here:current resumecover letter

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CEO of Search for Common Ground
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What You Should Know About Program Manager, Search for Common Ground

Are you ready to make a meaningful impact in the world? Search for Common Ground is on the lookout for a talented Program Manager to join our Cross-Regional Team in Abuja, Nigeria. At Search, we’re dedicated to turning conflicts into constructive solutions, and our diverse team of over 700 talented individuals is crucial in helping us achieve that mission. As a Program Manager, you will play a vital role in overseeing a portfolio of cross-regional projects while working alongside our amazing staff based in the US, Europe, Africa, and Asia. This position is perfect for someone who loves challenges and is looking to drive positive change. Your extensive experience in grants management, program execution, and staff supervision will be essential as you work closely with 3-5 direct reports, helping them grow while ensuring that we adhere to our policies and procedures. You’ll be the go-to person for monitoring project progress, financial management, and quality assurance as well. Being proactive and an excellent communicator is key since you will be building remote teams across cultures. Additionally, your expertise in international conflict transformation will allow you to contribute to our program design and implementation. For this role, fluency in English and proficiency in French is a must. If you’re passionate about peacebuilding and thrive in dynamic and diverse environments, we would be thrilled to learn more about you. Join us in transforming the world one project at a time!

Frequently Asked Questions (FAQs) for Program Manager Role at Search for Common Ground
What are the key responsibilities of a Program Manager at Search for Common Ground?

As a Program Manager at Search for Common Ground, your main responsibilities will include overseeing grant management, supervising a cross-regional project portfolio, and providing technical support to your team. You'll ensure compliance with policies and processes while monitoring project progress and advising on financial management. This role is vital for maintaining the quality and effectiveness of our international conflict transformation initiatives.

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What qualifications do I need to become a Program Manager at Search for Common Ground?

To qualify for the Program Manager role at Search for Common Ground, candidates should have a Bachelor's degree in a related field, with a Master's in Conflict Resolution or Project Management being highly desirable. You should also have at least 9 years of relevant experience in grant and project management, particularly with US and European donors, along with supervisory experience and cross-cultural competence.

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Is fluency in multiple languages required for the Program Manager position at Search for Common Ground?

Yes, fluency in English is essential for the Program Manager position at Search for Common Ground, along with professional proficiency in French. Given that our programs span various countries, these language skills enable effective communication and collaboration across teams and stakeholders.

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What type of work environment can I expect as a Program Manager at Search for Common Ground?

Working as a Program Manager at Search for Common Ground means being part of a diverse and dynamic team spread across different regions. You'll engage with colleagues remotely, adapt to various cultures, and navigate different time zones, creating a collaborative and inclusive work atmosphere that promotes innovative solutions to conflict.

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What does the career growth look like for a Program Manager at Search for Common Ground?

At Search for Common Ground, career growth for a Program Manager is supported through professional development, capacity building, and mentoring opportunities. As you lead projects and supervise your team, you will not only enhance your own skills but also contribute to the growth of your team members, paving the way for future leadership roles within the organization.

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Common Interview Questions for Program Manager
Can you describe your experience with grant management and how it relates to the Program Manager role?

When answering this question, be sure to highlight your specific experience with overseeing grants, particularly in relation to US and European donors. Discuss your ability to monitor budgets, evaluate project performance, and ensure compliance with donor requirements. Use examples from previous roles to illustrate your competence in managing grants effectively.

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How do you approach team supervision and support, especially in a remote and cross-cultural setting?

In your response, emphasize your communication skills and strategies for building rapport with team members across cultures. Share specific methods you use for effective supervision, such as regular check-ins, virtual coaching sessions, and encouragement of feedback. Highlight your commitment to fostering a supportive and inclusive team environment.

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What strategies do you employ to ensure project delivery and adherence to timelines?

Discuss specific project management methodologies you are familiar with, such as Agile or Waterfall. Talk about tools you've used for tracking progress and maintaining communication with your team. It's important to showcase your organizational skills and your ability to anticipate potential challenges while providing solutions to ensure timely project delivery.

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How would you handle conflicts or disagreements within your team?

Give an example of a past situation where you successfully resolved a conflict within a team. Emphasize the importance of open communication, active listening, and finding common ground. Demonstrating your ability to mediate disputes and handle sensitive issues shows your readiness to foster a collaborative environment.

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Can you tell us about a successful program you managed and what made it successful?

When asked about a successful program, choose one that showcases your skills relevant to the role. Discuss the objectives, your approach to management, and any innovative methods you applied. Highlight the measurable outcomes that resulted from your efforts, showcasing your contribution to the project’s success.

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What are some challenges you anticipate in the Program Manager position, and how would you address them?

Identify potential challenges related to remote team management or cultural differences. Share your proactive approaches, such as developing clear communication plans or introducing team-building activities to strengthen connections. Your foresight and planning can convey your readiness for the role.

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How do you prioritize tasks and manage deadlines for multiple projects?

Elaborate on your time management strategies and tools you use to keep track of multiple ongoing projects. Discuss any prioritization techniques you've learned, like the Eisenhower Matrix or Kanban boards, and share your experience in adjusting timelines and communicating with stakeholders when needed.

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How do you ensure that your team remains motivated and engaged, especially in a virtual setting?

Highlight your techniques for maintaining team morale, such as encouraging informal check-ins, recognizing achievements, or organizing team-building activities. Share how you can create a positive, engaging environment even when working remotely by adapting your leadership style to meet different needs.

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What metrics do you consider essential to evaluate the effectiveness of a project?

Discuss your understanding of key performance indicators (KPIs) relevant to the projects you’ll be managing at Search for Common Ground. Provide examples of the metrics you’ve tracked in past roles, focusing on those that measure impact, efficiency, and stakeholder satisfaction.

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Why do you want to work for Search for Common Ground, and what do you hope to contribute?

Share your motivation for joining Search for Common Ground, highlighting your alignment with their mission to transform conflicts. Reflect on your skills and values that you believe would contribute positively and explain how you plan to leverage your experience to help further their goals. It's all about showcasing your passion for the organization and the role.

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Our mission is to transform the way the world deals with conflict, away from adversarial approaches, toward cooperative solutions.

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Full-time, remote
DATE POSTED
December 12, 2024

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