Job details

Lead Product Designer

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek's user experience team is seeking a lead designer to change live experiences. This person is highly skilled in behavioral design, systems design, and storytelling. They will define strategies, provide end-to-end craft and thought leadership, and partner seamlessly with cross-functional partners across product, engineering, product marketing, customer success, and more. This person will connect the dots into a cohesive vision across the various verticals of SeatGeek's business, and evolve our platform to become the best-in-class ticketing platform on the market.

What you’ll do

Deeply understand the needs, motivations, and behaviors of fans, sellers, teams, and artists
Set direction by creating clear and impactful strategies while also sweating the details through execution and launch
Balance speed and quality with a focus on driving impact through both optimizations and 0-1 product development
Demonstrate outstanding design skills and a passion for experimentation, data, and systems thinking
Collaboratively improve our component systems to ensure consistent, high quality experiences

What you have

8+ years of experience
Excellent craftsmanship
An understanding of the technical and logistical obstacles that create friction during live experiences
The mindset of a challenge, changemaker, and innovator
4+ hours of overlap with a 9:30am-5:30pm East Coast workday
A passion for live experiences

Perks

Equity stake
Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
A WFH stipend to support your home office setup
Unlimited PTO
Up to 16 weeks of paid family leave
401(k) matching program
Health, vision, dental, and life insurance
Up to $25k towards family building services
$500 per year for wellness expenses
Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
$120 per month to spend on tickets to live events
Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $150,000-$210,000. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

SeatGeek Glassdoor Company Review

3.9

SeatGeek DE&I Review

3.7

CEO of SeatGeek

Jack Groetzinger

Approve of CEO

Average salary estimate

$180000 / YEARLY (est.)

min

max

$150000K

$210000K

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What You Should Know About Lead Product Designer , SeatGeek

At SeatGeek, we believe live events are powerful experiences that truly unite people. We're excited to announce an opening for a Lead Product Designer in vibrant New York, New York! If you have a keen eye for design and a passion for creating exceptional user experiences, this could be the perfect opportunity for you. In this role, you will harness your skills in behavioral design and storytelling to change the game in live experiences. As our Lead Product Designer, you'll strategize and provide creative direction while collaborating closely with cross-functional teams including product, engineering, and marketing. Your deep understanding of fan and seller needs will guide the evolution of our platform into a best-in-class ticketing service. You'll dive into both optimizing existing features and developing new, innovative products from scratch, ensuring every detail reflects our commitment to quality. With over 8 years of design experience under your belt, you’re ready to take on the challenge. You'll also enjoy perks like a flexible work environment, unlimited PTO, and even a stake in equity! If you're passionate about live experiences and want to help transform the ticketing landscape, we invite you to join us and make an impact at SeatGeek!

Frequently Asked Questions (FAQs) for Lead Product Designer Role at SeatGeek

What are the key responsibilities of a Lead Product Designer at SeatGeek?

As a Lead Product Designer at SeatGeek, your primary responsibilities include deeply understanding the needs and behaviors of fans, sellers, teams, and artists. You’ll set impactful design strategies, execute high-quality solutions, and balance speed with quality. A crucial part of your role is collaborating with cross-functional teams to create a cohesive vision for our innovative platform.