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Production Underwriter (Remote)

About UsAt Selective, we don't just insure uniquely, we employ uniqueness. Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2024 and certification as a Great Place to Work in 2024 for the fifth consecutive year. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.OverviewServes as a liaison between the company and agents and acts as a relationship manager for our agents, regional underwriting team and corporate departments. May work with agents in unsupported territories with a focus on key agent new business submission activity and/or with agents who prefer digital interaction. Serves as a backup for open territories as needed for both AMS and Small Business Underwriters. Assess the strengths and weaknesses of agents and assists them in achieving a mutual goal of profitable growth in both volume and policy count. Ensures that agents are familiar with and use Selective's initiatives, products, policies, procedures, and services. Position is primarily inside-office based with primary contact via phone and email. May travel occasionally to meet with key agency partners. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.ResponsibilitiesWorks with agents to write new profitable business and achieve agency goals. Ensures continuity when vacancies occur and ensures a high level of satisfaction and agency support. Assist busy AMS with overflow. May market and underwrite small business and large accounts according to acceptable underwriting criteria, proper classification, and adherence to company underwriting standards and philosophy. Makes consistent underwriting decisions, adheres to company pricing philosophies, and promotes ease of doing business with Selective. Provides excellent communication and service via digital technology. Monitors agency results and follows up with agent on new business opportunities, growth/profitability/share of wallet and compliance with company's initiatives, procedures, and policies. Provides leadership in finding solutions to problems and ways to exploit opportunities. Develop professional working relationship with agent, regional underwriting, claim teams, and corporate departments. Keeps two-way communication between agent and company continuously open and viable and encourages agent usage of all Selective systems, including CLAS, PLUS and e-Select. Keeps abreast of industry developments, new ideas, products, or changes in other carrier philosophies that could positively or adversely affect Selective. May assist with other needs within the region, such as assisting with book roll opportunities or with coverage on the small business or large accounts underwriting teams. May be responsible for limited automobile travel to assigned agents. Car travel may represent 5% of employees' time. QualificationsKnowledge and Requirements Highly developed marketing skills. Entrepreneurial and hands-on approach. Demonstrated superior communication, negotiation & presentation skills. Must be a high achiever with superior organizational skills who is self-motivated, pro-active, flexible, and able to work independently. Must be able to maximize technology to ensure high productivity (must be proficient with Microsoft Word, Excel, PowerPoint and all internal business-related software). Strong focus on results. Must have valid state-issued driver's license in good standing and be able to drive an automobile. Education and ExperienceTotal RewardsSelective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and paid time off plans. Additional details about our total rewards package will be provided during the recruiting process. The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.Pay Range USD $82,000.00 - USD $130,000.00 /Yr. Additional InformationSelective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.
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What You Should Know About Production Underwriter (Remote), Selective Insurance

Are you ready to take your career to the next level with Selective as a Production Underwriter? Based in beautiful Glastonbury, CT, this remote opportunity invites you to join a leading property and casualty insurance company that empowers its employees to be their uniquely authentic selves. At Selective, you’ll act as a crucial bridge between our dynamic agents and internal teams, ensuring that everyone is aligned and working toward profitable growth. Your day-to-day will involve engaging with agents, evaluating their strengths and challenges, and using your marketing savvy to drive new business submissions while ensuring optimally profitable policies. You will assist agents with our systems, products, and guidelines, guiding them in achieving their goals. We’re all about helping you thrive so you’ll have the chance to work with a seasoned regional underwriting team and corporate departments. If you’re a proactive communicator with strong organizational skills, you’ll fit right in! Plus, we provide robust support for your continued development, whether you're managing small businesses or navigating larger accounts. Let’s work together to respond to customer needs and effectively manage risks. By joining Selective, you’ll not only be securing your place in the insurance industry but also participating in a vibrant, inclusive culture that values your contributions. Sounds like the perfect fit, right? Hop on board, and let’s make impactful changes together.

Frequently Asked Questions (FAQs) for Production Underwriter (Remote) Role at Selective Insurance
What are the key responsibilities of a Production Underwriter at Selective?

As a Production Underwriter at Selective, your main responsibilities include liaising with agents, assisting them in profitable growth, ensuring they utilize our products and services, and making underwriting decisions. This role emphasizes strong communication and the ability to provide agents with support while spotting new business opportunities.

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What qualifications do I need to apply for the Production Underwriter position at Selective?

To qualify for the Production Underwriter position at Selective, you'll need highly developed marketing skills, an entrepreneurial spirit, and proven communication abilities. A strong organizational capability, proficiency with Microsoft Office, and a valid driver's license are also essential.

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How does Selective support its Production Underwriters in achieving their goals?

Selective supports its Production Underwriters by fostering a collaborative environment, providing resources such as tools and technology, and ensuring regular communication with agents and teams. Ongoing training and the encouragement of innovative ideas also enhance your success in achieving both personal goals and agency objectives.

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What career development opportunities are available for Production Underwriters at Selective?

At Selective, Production Underwriters have access to comprehensive career development opportunities, including training programs, mentorship from experienced colleagues, and educational assistance. This investment in your growth empowers you to advance in your career and deepen your expertise in the insurance industry.

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Is the Production Underwriter position at Selective fully remote?

Yes, the Production Underwriter position at Selective is primarily remote, allowing you the flexibility to manage your work while collaborating effectively with agents and teams from the comfort of your home. Occasional travel may be required to meet key agency partners.

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Common Interview Questions for Production Underwriter (Remote)
How would you approach underwriting a new business application?

When underwriting a new business application, I prioritize understanding the agent's needs and the unique circumstances of the application. I would review all relevant information, assess risks, and ensure compliance with Selective's underwriting standards to make informed decisions.

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Can you describe a time when you had to resolve a challenging situation with an agent?

In my previous role, I encountered a situation where an agent was unhappy due to an underwriting decision. I scheduled a meeting to listen to their concerns, explained the rationale behind the decision, and worked with them to identify alternative solutions. By prioritizing communication and collaboration, we strengthened our relationship and facilitated a more positive experience.

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What strategies would you implement to ensure agent satisfaction?

To ensure agent satisfaction, I would focus on maintaining open communication, understanding their needs, and being responsive to their questions or concerns. Additionally, I would provide streamlined access to resources and tools to support their business objectives and actively seek feedback for continuous improvement.

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How do you stay updated on industry changes and trends?

I stay updated on industry changes and trends by subscribing to relevant publications, joining professional associations, participating in webinars, and engaging with colleagues. Additionally, attending industry conferences provides valuable networking opportunities and insights into emerging best practices.

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Why is collaboration important in the role of a Production Underwriter?

Collaboration is crucial for a Production Underwriter because it fosters synergy between the underwriting team, agents, and corporate departments. This teamwork enhances the underwriting process, improves agent support, and ultimately leads to better outcomes for our clients by clearly aligning goals and strategizing effectively.

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What role does technology play in your underwriting process?

Technology plays a central role in my underwriting process by providing tools for efficient data analysis, risk assessment, and communication with agents. Using digital systems not only streamlines workflows but also allows for accurate documentation and easier tracking of policy performance.

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How would you handle a situation where an agent disagrees with your underwriting decision?

If an agent disagrees with my underwriting decision, I would initiate a constructive dialogue to understand their perspective. I would provide clarity on the reasoning and ensure they have access to all necessary information. Ultimately, I believe in the importance of transparency and partnership in resolving differences.

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What techniques would you use to assess an agent's strengths and weaknesses?

To assess an agent's strengths and weaknesses, I would conduct regular reviews of their performance metrics, solicit feedback from them, and engage in open discussions about their experiences with different processes. This holistic approach helps to tailor support and development opportunities to their needs.

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Describe your experience with managing multiple accounts.

In my previous roles, I successfully managed multiple accounts by employing effective time management and prioritization techniques. I utilized digital tools to track timelines and deliverables while keeping regular communication with agents. This ensured that all accounts received the attention they required while meeting deadlines.

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What motivates you as a Production Underwriter?

I am motivated by the challenge of identifying profitable opportunities for agents and helping them succeed. The dynamic nature of the insurance industry fuels my passion for continuous learning and improvement, and seeing the positive impact of my decisions reinforces my commitment to this role at Selective.

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To deliver high-tech, high-touch solutions to our distribution partners and customers. Our Values: Trust: We believe in the positive intentions of our employees and have confidence in their expertise. Integrity: We expect honesty, transparency and...

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Full-time, remote
DATE POSTED
March 20, 2025

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