Senior Agile Practice Lead - CloudOps (Remote)

Employees can work remotely

Full-time

Company Description

Therapy Brands is the leading healthcare technology partner for mental, behavioral, and rehabilitative therapy. Our purpose-built and all-in-one practice management, data, and billing solutions drive exceptional clinical and financial outcomes. 

Thousands of therapy practices rely on us as a trusted partner, to make their lives simpler and more efficient, improve revenue, and enable them to focus on patient care.

For more information, explore our solutions at therapybrands.com. 

Job Description

As Senior Agile Practices Lead, you will enable teams to achieve their ambitious goals, keeping projects focused, teams healthy and stakeholders informed. You will be involved with multiple teams delivering parts of an end-to-end solution. You are also focused on cross team collaboration and alignment. 

RESPONSIBILITIES: 

• Maintain governance for various scrum teams 
• Ensure all scrum ceremonies are run well, including planning sessions, standups, retrospectives, story refining sessions, and demos 
• Ensure that the Agile Scrum management best practices are met  
• Be able to roll up and report the status for multiple projects for an executive view to assist with prioritization, status, and health of projects 
• Be able to develop appropriate metrics and KPIs to monitor the health of the scrum teams and their deliveries 
• Manage multiple integrated projects and dependencies concurrently  
• You have proven experience leading high-performing and innovative Agile teams 
• Have the ability to apply broader Agile, Scrum, SAFe type practices to teams 
• You are organized and quality focused 
• Create an environment of successful delivery and continuous improvement by asking, listening, communicating, coaching and leading 
• Be a change agent, constantly questioning value and driving through improvements 
• You keep teams focused on results, growth and actionable feedback 
• Lead and ontribute to the most appropriate methods and metrics to create transparency and predictability for the team, removing inefficiencies and team impediments 
• Share your skills and experience through mentoring and coaching and encourage personal growth 
• You are an experienced and diplomatic negotiator who is comfortable with uncertainty 
• Ability to problem solve and find common ground in stakeholder differences  
• You are not afraid to make tough decisions or to ask for help 
• Coordinate with cross-functional teams 
• Drive a “Quality First”, setting and maintaining high standards for you and your teams 
• Understand how project goals correlate to the business strategy, customer value of team backlog, balancing breadth vs depth to inform good decision making 
• Understand the vision, context and goals and help the team steer 
• towards them 
• You see and remediate risks before they become roadblocks 
• Be calm under pressure and can clearly prioritize across competing demands 
• Measure progress and can comfortably communicate delivery status at all levels of the organization 
• Ability to assess broader structures and practices across teams and products for 
• opportunities to innovate and prevent inhibited thinking within teams 
• Excell at measuring progress and can comfortably communicate delivery status at all levels of the organization 
• You foster team experimentation and learning, challenging conventional thinking and legacy anchors 

Qualifications

• Ideally 10+ years of professional experience working with product spfteware development teams 
• Ideally 6+ years of experience on software development teams 
• Ideally 5+ years working concurrently with multiple Agile teams as a Scrum Master and setting up best practices for Agile teams 
• Experience with scrum of scrums and running Agile at large organizations  
• Strong knowledge of Scrum theory, rules, and practices  
• Knowledge about tasks, backlog tracing, burndown metrics, velocity, user stories, etc  
• Experience with Agile team management tools like Microsoft Azure DevOps (ADO) and Jira to be able to create complex queries for KPIs for reporting. 
• Excellent written, verbal communication, and presentation skills  
• Strong organizational skills including attention to detail and multi-tasking skills  
• Possesses conflict resolution ability  
• Experience reporting project status to senior management  
• Must demonstrate experience in managing and guiding large software projects 
• Extensive experience working with developers, product managers, UXD, marketing, and sales teams 
• Demonstrated success and experience leading teams with Agile methodologies and tools 
• Knowledge of medical technology software delivery is a big plus. 
• Demonstrated ability to motivate, support and understand different project teams 

Additional Preferred Skills 

• Agile Scrum Master Certification preferred and/or Project Management Professional (PMP) 
• An advanced Scrum, Scrum Professional, Team/Enterprise Coaching Certification 

Additional Information

While we've outlined some key qualities we typically seek, it's essential to remember that there might be additional unique strengths and talents you possess that would make you an exceptional match for us, even if they're not explicitly mentioned. Studies have consistently highlighted the significance of this principle, particularly for individuals from disenfranchised backgrounds, including women and other marginalized groups. These individuals often hesitate to apply unless they meet every single requirement, unlike their male counterparts who are more inclined to apply when they meet around 60% of the criteria. 

The message we want to convey is that taking a leap of faith and applying can be incredibly rewarding. Your distinct abilities and perspectives could be exactly what we need to create a more diverse and inclusive team. So, don't hesitate—apply today and let's explore the exciting possibilities together! 

All your information will be kept confidential according to EEO guidelines.

At Therapy Brands, Diversity, Equity, Inclusion, and Belonging aren’t just words. We celebrate what makes us unique, foster an ecosystem of inclusion for all and harness our talents to promote diversity of thought and action in everything we do.

We instill Diversity, Equity, Inclusion, and Belonging into the fabric of our CARING culture and business, as we strive to be recognized not only as the leader in healthcare technology, but also for our intentional efforts to promote a diverse community. ​

​We will champion non-discriminatory practices throughout the employee and customer lifecycle; caring for every person regardless of race, national origin, color, religion, disability, sex, orientation, or familial status. 

Therapy Brands is an equal opportunity employer.