Director of Plant Operations - Senior Living Community

As the Director of Plant Operations at our Senior Living Community, you will be responsible for overseeing maintenance, engineering, and housekeeping operations, ensuring that all areas of the facility are maintained to high standards of cleanliness and safety. You’ll also supervise staff, coordinate compliance with building codes, and manage capital budgets.

To qualify for the Director of Plant Operations position at our Senior Living Community, candidates should have at least 2 years of maintenance or plant operations experience. While management experience is preferred, it is not required. A Certified Pool Operators license may also be necessary depending on the location.

The Director of Plant Operations is responsible for coordinating regular inspections of all Life Safety Systems, including fire extinguishers and alarm systems. This role entails understanding and implementing safety protocols and heading safety committee meetings to ensure compliance with local and federal guidelines.

In this role, the Director of Plant Operations implements preventative maintenance programs like TELS and daily checklists. These programs are crucial for ensuring that the facility remains functional and safe for residents, while also planning for long-term maintenance and emergency preparedness.

The Senior Living Community offers an extensive benefits package for the Director of Plant Operations, including health, dental, and vision insurance, retirement benefits, and paid time off. Additionally, team members are eligible to use DailyPay, which allows early access to earned wages.

When answering this question, highlight your leadership experiences, specific management techniques, and how you've effectively motivated and trained your team. Provide examples of challenges you faced and how you resolved them to ensure a well-maintained facility.

Discuss your time management strategies and how you assess the urgency and importance of tasks. Mention any particular systems or software you use to keep track of maintenance requests and ensure timely responses.

Speak about your knowledge of safety laws and regulations, and describe the processes you follow to conduct regular inspections and trainings. You could also mention how you keep up with changes in compliance requirements to ensure your team is always informed.

Provide a specific example where you identified a problem within a maintenance process, the steps you took to improve it, and the positive results that followed. This shows your critical thinking and problem-solving skills.

Discuss your approach to conflict resolution, including active listening, communicating openly, and seeking collaborative solutions. Giving a real-life example can showcase your interpersonal skills in action.

Explain your strategies for ensuring cleanliness, such as training staff on best practices and implementing regular inspections. Highlight the importance of teamwork in achieving these standards.

Share your experience with budget management, including how you forecast costs, allocate resources, and track spending to avoid overshooting the budget while maintaining quality service.

Discuss the specifics of any preventative maintenance programs you've developed or managed. Include how they helped extend the lifespan of facilities or reduced emergency repairs.

Provide examples of how you have fostered a culture of hospitality within your team, possibly through training or initiatives that prioritized resident satisfaction.

Convey genuine enthusiasm about the role, highlighting your personal values that align with the company's mission, and expressing how your experience can contribute to enriching residents' lives in this community.