Head of Product, Autonomy

The Head of Product, Autonomy at Serve Robotics is responsible for setting a strategic vision and driving cross-functional roadmaps that align business and operational needs with advancements in robot autonomy. This includes developing user stories based on stakeholder feedback, collaborating with engineering teams to ensure performance metrics are met, and owning the continuous improvement of our autonomous systems.

To apply for the Head of Product, Autonomy position at Serve Robotics, candidates should have at least 7 years of professional experience in product management focused on autonomy or robotics. Additionally, strong communication skills, experience with data analysis, and familiarity with diverse engineering disciplines are vital to succeed in this role.

As the Head of Product at Serve Robotics, you'll lead the assessment of initial problems, benchmark performance, and analyze post-launch results to drive continuous improvements. This role also requires you to inform the next generation of robots by setting requirements for sensor capabilities and exploring new revenue streams through enhanced autonomy features.

The Head of Product, Autonomy position at Serve Robotics is unique because it combines strategic leadership with hands-on collaboration across diverse teams. You'll be at the forefront of transforming robotic technology into practical applications that benefit local businesses and communities while having the opportunity to drive initiatives that unlock new business models.

The Head of Product, Autonomy role at Serve Robotics involves domestic and international travel to observe robots in various locations across the US, Canada, Australia, and beyond. This first-hand experience is crucial in understanding operational challenges and ensuring the effectiveness of our autonomous delivery solutions.

In answering this question, be sure to highlight specific projects you've managed that relate to autonomy or robotics. Discuss how you developed product roadmaps, collaborated with engineering teams, and iterated on products based on user feedback.

Discuss your approach to balancing stakeholder feedback with technical feasibility. Share methods you use, like prioritization matrices or agile methodologies, to ensure that the features you prioritize align with business objectives.

Explain the collaborative tools and methods you've utilized to bridge the gap between product and engineering teams, such as regular sync-ups, shared documentation, and involving engineers in the requirement-gathering process to ensure alignment.

Talk about key performance indicators (KPIs) you've utilized in previous roles. This could include user engagement metrics, operational efficiency statistics, or specific performance outcomes that demonstrate the effectiveness of the product.

Provide a detailed account of a specific challenge, explaining the context, the obstacles faced, your approach to problem-solving, and the ultimate outcomes. This will showcase your ability to navigate difficulties in the product development process.

Share insights into how you've conducted data analysis to inform product decisions in the past. Highlight tools you've used, such as SQL, to analyze performance metrics and the impact of your findings on product strategy.

Discuss methodologies or frameworks you've worked with that prioritize safety in product development, like safety audits, compliance with industry standards, and the involvement of cross-disciplinary teams to address safety concerns proactively.

Explain your mentoring style and techniques, such as conducting workshops, sharing resources, or providing one-on-one guidance. Emphasize the importance of knowledge-sharing in helping teams understand and leverage autonomy effectively.

Describe a situation where you encountered a disagreement and detail how you worked to understand differing viewpoints, facilitated discussions, and reached a consensus that aligned with the overall product vision.

Talk about your experience with tools like JIRA or Trello for project management, agile development practices, or any specific robotics development frameworks you've used. Express how they have contributed to your efficiency as a product manager.