Agent Onboarding Specialist (SD)

Our associates celebrate lives. We celebrate our associates.Consider the possibilities of joining a Great Place to Work!The Agent Onboarding Specialist is responsible for supporting the Agent Onboarding Manager throughout the process of licensing for pre-need sales agents. This role will have close ties to the administration process and teams various carriers the company works with ensuring seamless onboarding, licensing and appointment process.JOB RESPONSIBILITIES• Develop and maintain close ties to carrier administration team to ensure timely processing of agent appointment• Track status of agent appointment processing from background checks to course enrollment, application, and carrier on boarding• Ensure systems readiness post onboarding to prevent delays for PN sales• Develop tracking for any continuing education requirements to keep agent licensing active• Support and facilitate onboarding events during new state launches• Maintain schedule for proctored courses and exams where applicable• Partner with Sales Development and Human resources for a cohesive overall onboarding employee experience• Facilitate and provide support for agent license renewals• Support other operational activities as neededMINIMUM RequirementsEducation• Bachelor's degree preferredExperience• Minimum 5 years of experience in high touch customer environment.Knowledge, Skills and Abilities• Advanced or expert-level skill in using Microsoft Office (Word, PowerPoint, Excel, etc.)• Excellent written and verbal communication skills• Creative problem solving skills and resourcefulness• Strong cross functional collaboration, facilitation and negotiation skills• Demonstrated strong leadership and collaboration skills• Attention to detail and ability to complete projects on time• Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance ProgramWork CONDITIONSWork Environment• Work indoors during all seasons and weather conditions• Comply with corporate dress code policy• In office position with flexibility for Teleworking twice per weekWork Postures• Sitting continuously for many hours per day, up to 6 hours per day; May climb stairs to access buildings frequentlyPhysical Demands• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageWork Hours• Working beyond "standard" hours as the need arises• Pay: $30 per hourPostal Code: 33317Category (Portal Searching): OperationsJob Location: US-FL - Plantation