Inside Sales Professional

• Develop trusting relationships with prospective and existing client families in order to generate sales leads. Input prospective client contact information in Customer Relationship Management (CRM) system.• Take initiative to contact prospective clients and schedule sales appointments to meet prospective client’s schedule, including evenings and weekends.• Applying listening and empathy skills facilitates prospective client through the pre-planning process and selection of services and property that most appropriately meet their needs. Shows property and property features to prospective families for both pre and at-need sales. Explains insurance product features. Completes sales and insurance contracts ensuring accuracy and completeness.• Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop sales pipeline.• Collaborate with Funeral Director and family on pre-need property or mausoleum sales. Coordinates sales efforts with team members and other departments as appropriate.• Seek out manager’s coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.Minimum QualificationsEducation• High School Diploma or equivalentLicenses• Ability to obtain and maintain insurance license as required by state/province• Current state/province issued driver’s license with an acceptable driving recordExperience• Sales or Customer experience preferred• Previous experience with Customer Relationship Management (CRM) systems preferredKnowledge, Skills and Abilities• Proficient computer skills including MS office suite• Proficient computer skills with CRM and Social Networking Apps preferred• Professional demeanor and communication skills• Bilingual, knowledge of another language preferred• Professional attire required when meeting with clients or representing the company• Available to work evenings and weekendsCompany DescriptionWho we are. What we do.We’re more than North America’s largest provider of funeral, cremation and cemetery services. We are mothers, fathers, sisters, brothers, sons and daughters who are devoted to the communities where we live and work. We are more than 20,000 dedicated individuals who provide caring assistance to families in need, honor veterans and public servants and deliver lifesaving programs to help keep children and seniors safe.We operate under the umbrella of the Dignity Memorial network of 1,800 funeral homes and cemeteries. Dignity Memorial providers care for more than 300,000 families each year and understand the importance of thoughtful, personalized arrangements. We believe creating meaningful ways to pay tribute to a loved one begins with compassion and is shaped by the understanding that each life is truly unique. For us, there is no greater responsibility than honoring and preserving the story of one’s life.SCI offers advanced on-line training resources, career advancement opportunities in the largest organization in the industry, attractive benefits, and a wonderful community to serve with plenty of culture and personality. For additional information regarding our company, please visit our corporate site at www.sci-corp.com.CI” refers to Service Corporation International and its affiliates.SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.