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Now on Now Go To Market Sr.Manager

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

 Key Responsibilities

  • Execute scalable processes to integrate Now on Now leaders into various GTM initiatives, including Executive Briefing Centers (EBC), events, customer calls, workshops, and webinars focusing on APJ and EMEA markets
  • Enhance understanding of how Now on Now leverages products across the company by ServiceNow Executives and practitioners 
  • Collaborate with cross-functional teams including product, marketing, sales, and customer success to align on goals, timelines, and resources.
  • Drive the execution of marketing events and Customer engagement processes, ensuring smooth coordination across multiple teams.
  • Identify bottlenecks and inefficiencies in current go-to-market operations and implement process improvements to optimize time-to-market.
  • Track the performance of GTM initiatives, using data-driven insights to iterate and improve.
  • Develop and maintain dashboards for stakeholders to easily access real-time GTM performance metrics.

Qualifications

Required Qualifications:

  • Experience: 10 years of overall experience.  With 7 years of experience in go-to-market execution, product marketing, or a sales operations role within the technology sector, including at least 4 years in a management position.
  • ServiceNow Knowledge: Strong understanding of the ServiceNow Product landscape and value proposition. 
  • Education: Bachelor’s degree in business, Marketing, Technology, or a related field; MBA preferred.
  • Leadership: Proven track record of managing cross-functional teams and driving successful product offerings.
  • Analytical Skills: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
  • Communication: Excellent communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.
  • Adaptability: Ability to thrive in a fast-paced, dynamic environment with a high degree of change and complexity.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

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Average salary estimate

$135000 / YEARLY (est.)
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What You Should Know About Now on Now Go To Market Sr.Manager, ServiceNow

At ServiceNow, we're on a mission to make the world work better for everyone, and we're looking for an exceptional Now on Now Go to Market Sr. Manager to join our dynamic team at our Hyderabad location. As a key player in our journey, you’ll be responsible for executing scalable processes that introduce Now on Now leaders into innovative go-to-market initiatives across the APJ and EMEA regions. Your role will involve collaborating with talented cross-functional teams in product, marketing, and sales to ensure we seamlessly move products from concept to market. If you're someone who thrives on optimizing operations and enjoys using data-driven insights to steer initiatives, then this position is for you. You’ll help identify bottlenecks and apply process improvements, ultimately enhancing our customer engagement processes. Strong analytical skills and a solid grasp of the ServiceNow product landscape will serve you well in this role. You will have the chance to create real-time performance dashboards that provide valuable metrics for stakeholders, supporting strategic decisions with actionable insights. If you’re passionate about leadership and have 10 years of experience, with at least 4 years in management, we invite you to be a part of our innovation story at ServiceNow—where 85% of Fortune 500 companies trust us to transform their operations. This is more than just a job; it's an opportunity to make a significant impact and shape the future of work.

Frequently Asked Questions (FAQs) for Now on Now Go To Market Sr.Manager Role at ServiceNow
What are the key responsibilities of the Now on Now Go to Market Sr. Manager at ServiceNow?

The Now on Now Go to Market Sr. Manager at ServiceNow will manage the integration of leaders into various GTM initiatives, oversee marketing events, and implement process improvements. You’ll collaborate with teams across product, marketing, and sales to align strategies effectively.

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What qualifications do I need for the Now on Now Go to Market Sr. Manager position at ServiceNow?

To qualify for this role at ServiceNow, candidates should have at least 10 years of experience, with 7 in go-to-market execution or product marketing, and 4 years in a management position. A strong understanding of ServiceNow products is crucial.

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How does the Now on Now Go to Market Sr. Manager contribute to ServiceNow's success?

The role is pivotal at ServiceNow, allowing you to optimize go-to-market strategies, streamline customer engagement processes, and track GTM performance—ensuring that innovative solutions reach our customers swiftly and efficiently.

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What is the work environment like for the Now on Now Go to Market Sr. Manager at ServiceNow?

ServiceNow fosters a flexible work environment. The Now on Now Go to Market Sr. Manager will enjoy a mix of in-office collaboration and remote work, providing a balanced atmosphere to drive initiatives successfully.

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What skills are important for the Now on Now Go to Market Sr. Manager role at ServiceNow?

Key skills include strong analytical abilities, effective communication, and a knack for collaborative leadership. Understanding ServiceNow's technology landscape and having a proactive mindset are competitive advantages.

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What opportunities for growth exist for the Now on Now Go to Market Sr. Manager at ServiceNow?

As a Now on Now Go to Market Sr. Manager at ServiceNow, you will have various pathways for professional growth—be it advancing into higher leadership roles or specializing in areas like product marketing or sales operations based on your interests.

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What is ServiceNow's approach to diversity and inclusion for the Now on Now Go to Market Sr. Manager position?

At ServiceNow, diversity and inclusion are core values. The company actively seeks diverse candidates and creates an inclusive atmosphere where every individual is valued for their unique contributions, which fosters innovative thinking.

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Common Interview Questions for Now on Now Go To Market Sr.Manager
How would you describe your experience with go-to-market strategies in the tech industry?

In discussing my experience, I would highlight specific strategies I employed, the outcomes they achieved, and how I used data to drive decisions. It's important to illustrate my adaptability and collaboration with cross-functional teams.

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Can you provide an example of a successful marketing initiative you led and its impact?

Certainly! I would explain the initiative's goals, tactics, and measurable success—showing results through metrics like increased customer engagement or sales growth. This demonstrates my ability to leverage insights for effective marketing.

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Describe a challenge you faced while managing a cross-functional team.

I would focus on a specific challenge, possibly a misalignment on goals, and detail how I facilitated discussions to redefine objectives. My approach towards fostering communication and consensus would be pivotal here.

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What metrics do you think are essential for tracking go-to-market performance?

I would discuss critical metrics such as customer acquisition cost, customer lifetime value, conversion rates, and event engagement levels, tailored to ServiceNow’s strategies to drive targeted improvements.

Join Rise to see the full answer
How do you prioritize tasks in a fast-paced environment?

I prioritize by assessing impact and urgency, utilizing tools like dashboards to keep track of progress against deadlines, which allows me to streamline focus on high-value tasks while ensuring operational efficiency.

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What is your understanding of ServiceNow's product landscape?

Before the interview, I would brush up on ServiceNow’s product offerings, explaining how they've evolved to serve various customer needs. Being knowledgeable about these products would showcase my commitment to understanding the brand.

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How do you ensure effective communication across diverse teams?

To ensure effective communication, I utilize regular updates, collaborative tools, and establish clear channels for feedback. I focus on fostering a culture of transparency and inclusivity to keep everyone aligned.

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What process improvements have you successfully implemented in go-to-market operations?

I would provide a concrete example of a bottleneck I identified and the specific solution I implemented. Metrics reflecting the improved efficiency and subsequent results would illustrate the impact of these enhancements.

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How do you handle conflicts within a team?

In managing team conflicts, I try to mediate conversations by encouraging open dialogue between parties. Identifying the core issues and collaboratively developing a solution is crucial for maintaining team harmony.

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What motivates you in a leadership role, particularly in the marketing domain?

I am driven by the opportunity to inspire and guide my team towards achieving collective success. The excitement of innovating and adapting strategies to meet market demands fuels my passion for leadership in marketing.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 24, 2024

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