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Senior Software Quality Engineer - job 1 of 4

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

You will be working on the PAXE QE team. This team works on configuration tools to build and manage screens and records that make up workflows within ServiceNow mobile apps. The organizational layout and navigation options in the Mobile App Builder facilitate a faster and more intuitive creation of ServiceNow mobile applications. We test all the features developed for the ServiceNow mobile apps.

What you get to do in this role:  

Maintain existing automation test frameworks
Collect and report quality metrics from test execution
Work with developers to design specific testing strategies for features being developed and automate them
Create comprehensive test plans; execute and automate them
Work with the engineering organizations in troubleshooting or addressing issues with applications and dev/test environments

Qualifications

To be successful in this role you have:

4+ years of experience with quality assurance and Java programming with Selenium, JUnit and TestNG
Fluency with scripting in JavaScript. Experience with Eclipse, Jenkin, Maven, and Git
You will use testing techniques (e.g. performance, unit, integration, automated), their strengths and weakness, and ability to use them to best effect
Ability to use tools (such as IDE, debugger, build tools, source control, ServiceNow instances, profilers, system administration/Unix tools) to assist with daily tasks
Experience driving cross-team technical discussions with use of SDLC concepts

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $112,800 - $191,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

ServiceNow Glassdoor Company Review

4.5

ServiceNow DE&I Review

4.6

CEO of ServiceNow

Bill McDermott

Approve of CEO

Average salary estimate

$152300 / YEARLY (est.)

min

max

$112800K

$191800K

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What You Should Know About Senior Software Quality Engineer, ServiceNow

At ServiceNow, we're on the hunt for a Senior Software Quality Engineer to join our dynamic PAXE QE team located in sunny San Diego, California. If you're passionate about quality assurance and have a knack for Java programming, this could be the perfect opportunity for you! As a Senior Software Quality Engineer, you'll be instrumental in testing the features developed for our cutting-edge ServiceNow mobile apps. Your day-to-day will involve maintaining our existing automation test frameworks, collaborating closely with developers to create specific testing strategies, and ensuring the highest quality through comprehensive test plans. You'll also be tasked with collecting and reporting quality metrics from test execution, as well as troubleshooting issues with applications and dev/test environments. With 4+ years of experience under your belt, including proficiency in Selenium, JUnit, and TestNG, along with a solid foundation in JavaScript, you'll thrive in our fast-paced environment. We appreciate diverse backgrounds, so even if you’re unsure whether you meet every qualification, we encourage you to apply! At ServiceNow, you will not only contribute to innovative solutions but also enjoy a competitive compensation package, including benefits and a flexible work environment that truly values your contribution. Ready to make a difference with us?

Frequently Asked Questions (FAQs) for Senior Software Quality Engineer Role at ServiceNow

What are the primary responsibilities of a Senior Software Quality Engineer at ServiceNow?

As a Senior Software Quality Engineer at ServiceNow, your main responsibilities will include maintaining existing automation test frameworks, working closely with developers to design tailored testing strategies, and creating comprehensive test plans. You will also execute and automate tests while reporting quality metrics from test execution, ensuring that all features developed for our mobile apps meet high-quality standards.