Job details

Senior Staff Product Designer

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

Team & Role

At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. This role is part of our Product Design team that uses their superpower of empathizing, understanding, and applying our users’ and customers’ needs, with the mission to created product experiences they love. Our designers come from a diverse set of skills and background - design systems, visual, interaction, content, and product design. At ServiceNow, design has a very intentional seat at the table, so our team collaborates closely with both engineering and product management from the get-go.

Learn more about our team here https://www.linkedin.com/company/servicenow/life/userexperience/

What you get to do in this role:

You get to lead large, cross-product initiatives and deliver world-class product experiences that will influence the product strategy and transform how people work around the world.
You drive exceptional and innovative end-to-end user experience, design languages, and frameworks across one or more domains or key strategic initiatives.
You provide strategic direction, vision, and leadership for large collaborative efforts with multidisciplinary teams. You will share knowledge and expertise with others across the company and externally to elevate colleagues, teams, and community of practice

Qualifications

Preferred Qualifications:

10+ years of relevant design experience.
An inspiring portfolio demonstrating exceptional and innovative product design solutions for end-to-end user journeys that satisfy user needs and business objectives.
Experience in producing high-fidelity specifications for deliverables such as product design experiences, design languages, and frameworks across one or more domains or key strategic initiatives.
Advocate for design value and purpose across the company and externally to elevate colleagues, teams, and community of practice.
Influence skills and drive to continuously improve product design processes across business units and design teams.
Experience participating in the complete product development lifecycle of web and/or software applications.
Experience in user experience design or industry experience (corporate, software, web or agency)

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

ServiceNow Glassdoor Company Review

4.5

ServiceNow DE&I Review

4.6

CEO of ServiceNow

Bill McDermott

Approve of CEO

Average salary estimate

$120000 / YEARLY (est.)

min

max

$100000K

$140000K

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What You Should Know About Senior Staff Product Designer, ServiceNow

At ServiceNow, we are on a mission to change the way people work, and we're looking for a talented Senior Staff Product Designer to help us create outstanding product experiences. Based in Salarpuria Sattva Knowledge City in Hyderabad, you will lead cross-product initiatives using your exceptional design skills to influence our product strategy and transform user engagement. With over 10 years of design experience, you will bring a diverse perspective as you collaborate with multidisciplinary teams, guiding the design process from concept to completion. You’ll play a crucial role in driving innovative end-to-end user experiences, implementing design languages and frameworks that resonate across various domains. Your inspiring portfolio will highlight your ability to produce high-fidelity specifications and your dedication to advocating design value throughout the organization. This role isn't just about design; it's about making an impact. Join us at ServiceNow, where your ideas will matter and your work will make a difference. Be part of a team that believes in the power of design to elevate not just products, but people’s lives around the globe. We encourage applications from candidates of all backgrounds because we believe that inclusivity drives creativity and innovation. So, if you're ready to embrace a new challenge and help us shape the future of work, we want to hear from you!

Frequently Asked Questions (FAQs) for Senior Staff Product Designer Role at ServiceNow

What are the responsibilities of a Senior Staff Product Designer at ServiceNow?

As a Senior Staff Product Designer at ServiceNow, you will lead large, cross-product initiatives, driving the design of innovative user experiences. You will collaborate closely with engineering and product management to ensure that our design languages and frameworks are well-integrated and impactful across several domains. It is your mission to deliver product experiences that users love, influencing our product strategy positively while also mentoring and sharing your expertise with other teams.