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Sr. Advisory Solution Consultant - Financial Services

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you. 

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting Financial Services Solution Sales. You will guide revenue for one of our  products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles.

What you get to do in this role:

The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory.

  • Support product sales as a technical and domain expert of a client-facing sales team supporting large Canadian banking institution
  • Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
  • Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues
  • Provide feedback to product management about product enhancements that can address customer needs and provide additional value
  • Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team
  • Stay current on competitive analysis and market differentiation
  • Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualifications

To be successful in this role you have:

  • 7+ years of pre-sales solution consulting or sales engineering experience in (product specific area)
  • Experience working with large banking instituations
  • Proficiency with the ServiceNow platform or technical expertise with cloud software solutions
  • Experience working collaboratively with product management, product marketing, partners, and professional services
  • Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence
  • Travel, as necessary

FD21

 

 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

 

From Fortune. © 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.

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Average salary estimate

$120000 / YEARLY (est.)
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$100000K
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What You Should Know About Sr. Advisory Solution Consultant - Financial Services, ServiceNow

At ServiceNow, we are looking for a passionate Sr. Advisory Solution Consultant for Financial Services to join our dedicated team in Toronto. This role is perfect for someone who thrives on supporting sales, engaging with customers, and providing technical consultations. As a vital member of our Solution Consulting team, you will play a crucial role in driving revenue for our innovative financial products. Think of yourself as a bridge between our clients and the technical world. Your primary responsibility will involve conducting discovery workshops, where you'll dive deep into clients' challenges and showcase how our solutions align with their needs. You'll be the go-to expert, addressing product features and providing insights that can enhance our offerings. Your collaboration with the Sales team and Product Management will ensure that we deliver exceptional results for our clientele, especially within large Canadian banking institutions. You’ll not only guide sales but stay updated on market trends and competitive analysis. The culture here at ServiceNow is vibrant, filled with ambition, and strongly values inclusivity. We believe in the power of diverse backgrounds and experiences, so even if you aren’t sure you meet all qualifications, we urge you to apply. Together, we can dream big and achieve great things.

Frequently Asked Questions (FAQs) for Sr. Advisory Solution Consultant - Financial Services Role at ServiceNow
What are the responsibilities of the Sr. Advisory Solution Consultant at ServiceNow?

As a Sr. Advisory Solution Consultant at ServiceNow, your main responsibilities include leading discovery workshops with clients, aligning our solutions to their needs, providing product demonstrations, and answering technical questions. Additionally, you will collaborate with the sales and product management teams to drive revenue and share best practices with other consultants.

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What qualifications are needed to become a Sr. Advisory Solution Consultant at ServiceNow?

To qualify for the Sr. Advisory Solution Consultant position at ServiceNow, candidates should have at least 7 years of pre-sales solution consulting or sales engineering experience, especially within the financial services sector. Experience working with large banking institutions, proficiency with the ServiceNow platform, and excellent territory management skills are also essential.

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Is experience with the ServiceNow platform necessary for the Sr. Advisory Solution Consultant role?

Yes, familiarity with the ServiceNow platform is crucial for the Sr. Advisory Solution Consultant role at ServiceNow. This technical expertise will empower you to provide effective solutions during the sales cycle and support your role as a domain expert for the sales team.

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What kind of clients will I work with as a Sr. Advisory Solution Consultant at ServiceNow?

In the Sr. Advisory Solution Consultant role at ServiceNow, you will primarily work with large Canadian banking institutions. Your ability to understand their unique challenges will be vital in demonstrating how our solutions can meet their needs.

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Can I apply for the Sr. Advisory Solution Consultant role if I don’t meet all the qualifications?

Absolutely! At ServiceNow, we encourage candidates who may not meet all qualifications but are excited about the role to apply. We value diverse experiences and believe that skills can be transferrable.

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Common Interview Questions for Sr. Advisory Solution Consultant - Financial Services
What techniques do you use to align solutions with customer needs during the sales cycle?

When asked about aligning solutions with customer needs, focus on your experience in leading discovery workshops and understanding their challenges. Highlight how you engage clients in meaningful discussions that allow you to tailor presentations to showcase the value of your solutions.

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How do you stay current on competitive analysis and market trends?

Discuss your methods for keeping informed on market trends and competitors. Mention specific resources like industry publications, networking with peers, or participating in relevant conferences. This shows your commitment to continuous learning.

Join Rise to see the full answer
Can you describe a successful sales project where your role was pivotal?

Share a detailed story of a project where your input was crucial. Focus on your contributions, how you overcame challenges, and the positive outcome you facilitated, demonstrating your impact on the sales process.

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What role does collaboration play in your sales approach?

Emphasize the importance of collaboration in your work. Explain how you partner with sales, product management, and marketing to create comprehensive strategies that benefit the client and lead to successful outcomes.

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How do you approach customer feedback regarding product features?

Talk about the process you follow to gather and relay customer feedback to product management. Showcase your analytical skills by explaining how you prioritize feedback based on customer needs and market demands.

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Describe your experience with leading product demonstrations.

When asked about product demonstrations, detail your approach to creating engaging and informative presentations. Highlight your ability to tailor demos to the specific needs and interests of each customer.

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How do you manage multiple stakeholders in a sales process?

Discuss your strategies for managing stakeholder expectations. This can include clear communication, setting timelines, and regularly updating all parties involved to ensure alignment throughout the sales process.

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What is your strategy for pipeline building and territory management?

Your answer should detail how you identify potential opportunities within your designated territory, nurture leads, and close deals. Provide examples of past success and the tools you use for effective territory management.

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How do you handle technical questions from clients?

Explain your approach to handling technical questions with confidence. Stress the importance of thorough understanding and preparation, as well as your ability to communicate complex information in an accessible way.

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What motivates you to excel as a Solution Consultant?

Your answer should reflect your passion for technology and customer success. Highlight how helping clients overcome their challenges and achieve their goals serves as a strong motivation for you in your career.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 8, 2024

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