Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Sr Enterprise Account Executive | Canada East Public Sector and Enterprise image - Rise Careers
Job details

Sr Enterprise Account Executive | Canada East Public Sector and Enterprise

Company Description

Tout a commencé sous le soleil de San Diego, en Californie, en 2004, lorsqu’un ingénieur visionnaire, Fred Luddy, a vu le potentiel de transformer notre façon de travailler. Aujourd’hui, ServiceNow se présente comme un leader mondial du marché, apportant une technologie innovante améliorée par l’IA à plus de 8 100 clients, dont 85% des entreprises du Fortune 500®. Notre plateforme intelligente basée sur le nuage connecte de manière transparente les personnes, les systèmes et les processus pour permettre aux organisations de trouver des méthodes de travail plus intelligentes, plus rapides et meilleures. Mais ce n’est que le début de notre voyage. Joignez-vous à nous dans la poursuite de notre objectif de rendre le monde meilleur pour tous.

######

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

  • Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
  • Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
  • Identify the right specialist/ support resources to bring into a deal, at the right time

Qualifications

To be successful in this role you have:

  • 10+ years of sales experience within software OR solutions sales organization
  • Experience establishing trusted relationships with current and prospective clients and other teams
  • Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
  • Experience achieving sales targets
  • The ability to understand the "bigger picture" and our plans around IT
  • Experience promoting a customer success focus in a "win as a team" environment
  • Willingness to travel up to 50%

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

Additional Information

Work Personas 

Nous adoptons une approche basée sur la flexibilité et la confiance vis-à-vis de notre monde du travail distribué. Les personas de travail (flexibles, à distance ou requis au bureau) sont des catégories qui sont attribuées aux employés de ServiceNow en fonction de la nature de leur travail. Cliquez ici pour en savoir plus

Equal Opportunity Employer 

ServiceNow est un employeur qui souscrit au principe de l'égalité d’accès à l’emploi. Tous les candidats qualifiés recevront une considération pour l’emploi sans égard à la race, la couleur, la croyance, la religion, le sexe, l’orientation sexuelle, l’origine nationale ou la nationalité, l’ascendance, l’âge, le handicap, l’identité ou l’expression de genre, l’état matrimonial, le statut d’ancien combattant ou toute autre catégorie protégée par la loi. De plus, tous les candidats qualifiés ayant des antécédents d’arrestation ou de condamnation seront pris en considération pour un emploi conformément aux exigences légales. 

Accommodations 

Nous mettons tout en œuvre offrir une expérience accessible et inclusive pour tous les candidats. Si vous avez besoin d’une mesure d’adaptation raisonnable pour compléter une partie du processus de candidature ou si vous n’êtes pas en mesure d’utiliser cette candidature en ligne et que vous avez besoin d’une autre méthode pour postuler, veuillez communiquer avec [email protected] pour obtenir de l’aide. 

Export Control Regulations 

Pour les postes nécessitant l’accès à une technologie contrôlée assujettie aux règlements sur les contrôles à l’exportation, y compris les U.S. Export Administration Regulations (EAR), ServiceNow peut être tenu d’obtenir l’approbation des autorités gouvernementales en matière de contrôle des exportations pour certaines personnes. Tout emploi est subordonné à l’obtention par ServiceNow d’une licence d’exportation ou d’une autre approbation qui pourrait être requise par les autorités de contrôle des exportations compétentes. 

Extrait de Fortune. ©2024 Fortune Media IP Limited. Tous droits réservés. Utilisé sous licence. 

######

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

ServiceNow Glassdoor Company Review
4.5 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
ServiceNow DE&I Review
4.6 Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon
CEO of ServiceNow
ServiceNow CEO photo
Bill McDermott
Approve of CEO
What You Should Know About Sr Enterprise Account Executive | Canada East Public Sector and Enterprise, ServiceNow

At ServiceNow, we're on a mission to make the world work better for everyone, and we're looking for a Sr Enterprise Account Executive for the Canada East Public Sector and Enterprise team! This role is all about generating new business sales revenue through our innovative SaaS license model. You'll engage directly with a variety of C-suite executives, building strong relationships with CFOs, CIOs, COOs, and CDOs, and helping them to see the incredible benefits of our AI-enhanced technology. Your day-to-day will involve strategic account and territory planning, researching potential clients, and executing effective business development strategies. As a trusted advisor, you'll understand your customers' needs, guiding them through their IT roadmap with ServiceNow's unique solutions. Collaboration is key! You will work alongside a diverse virtual team, ensuring you're bringing in the right resources at the right time. To succeed in this role, you'll bring at least 10 years of sales experience, preferably in a software environment, along with a proven track record of establishing and maintaining C-level relationships. We believe in the power of diverse experiences and encourage you to apply even if you don't check every box! Join us at our Montreal office, and let’s work together to transform how organizations operate!

Frequently Asked Questions (FAQs) for Sr Enterprise Account Executive | Canada East Public Sector and Enterprise Role at ServiceNow
What qualifications are needed for the Sr Enterprise Account Executive position at ServiceNow?

To be considered for the Sr Enterprise Account Executive role at ServiceNow, you should have over 10 years of experience in sales within a software or solutions sales organization. Successful candidates will demonstrate a strong ability to build relationships with clients at all organizational levels, particularly with C-level executives. Proven experience in negotiating deals and achieving sales targets is essential, along with a knack for understanding broader IT strategies and goals.

Join Rise to see the full answer
What are the primary responsibilities of the Sr Enterprise Account Executive at ServiceNow?

As a Sr Enterprise Account Executive at ServiceNow, your main responsibilities include generating new business sales revenue through our SaaS model, planning accounts and territories, and implementing business development strategies. You'll engage closely with prospective clients, mapping out client relationships, orchestrating strategic account approaches, and advising customers on how ServiceNow's solutions can enhance their IT operations.

Join Rise to see the full answer
What does the sales strategy look like for the Sr Enterprise Account Executive at ServiceNow?

In the Sr Enterprise Account Executive role at ServiceNow, your sales strategy will involve meticulous account and territory planning, along with identifying key prospects. You'll leverage business development strategies and engage in field-based sales activities. A crucial aspect is collaborating with various teams, including Solutions Consultants and Marketing, to present a unified approach to prospective clients, ensuring that the value of ServiceNow’s offerings is clear and compelling.

Join Rise to see the full answer
What kind of experience will be beneficial for a Sr Enterprise Account Executive at ServiceNow?

A successful Sr Enterprise Account Executive at ServiceNow will have significant experience in software sales or solutions sales, ideally interfacing with corporate leadership such as CFOs and CIOs. Furthermore, candidates with a strong focus on customer success, an ability to negotiate effectively, and experience in producing new business will excel in this role. Familiarity with technology trends and client-centered solutions will also be beneficial for success.

Join Rise to see the full answer
Is there room for growth and professional development in the Sr Enterprise Account Executive position at ServiceNow?

Absolutely! ServiceNow places a strong emphasis on personal and professional development. As a Sr Enterprise Account Executive, you will have numerous opportunities to expand your skills and progress your career. Our focus on inclusivity means that diverse experiences contribute to our team's success, and we're always looking to invest in our employees' growth.

Join Rise to see the full answer
Common Interview Questions for Sr Enterprise Account Executive | Canada East Public Sector and Enterprise
How do you approach building relationships with C-suite executives?

When building relationships with C-suite executives, I focus on understanding their business objectives and aligning our solutions with their specific needs. I start by conducting thorough research on their company and industry challenges, which helps me engage with them meaningfully. Additionally, I ensure consistent follow-up and check-ins to maintain the relationship beyond the initial contact.

Join Rise to see the full answer
Can you describe a successful sales strategy you've implemented in the past?

Certainly! In my previous role, I implemented a targeted sales strategy that included segmenting our prospects based on industry needs. I developed customized presentations that spoke directly to their pain points and objectives. This strategy not only helped in closing deals but also established long-term partnerships. The key was aligning our solutions with their goals, which I continually referenced throughout the sales cycle.

Join Rise to see the full answer
How do you handle objections during the sales process?

Handling objections is a critical part of sales, and I view them as opportunities to address concerns and demonstrate value. I actively listen to my client's objections, asking clarifying questions to fully understand their perspective. Once I have a grasp on their concerns, I tailor my responses to ensure they feel heard while effectively communicating how our solutions can alleviate their worries.

Join Rise to see the full answer
What metrics do you use to measure your sales success?

I typically measure my sales success using various metrics, such as revenue generated, number of new accounts acquired, and the retention rate of existing clients. Additionally, I pay attention to sales cycle length and customer satisfaction scores post-deal closure. These metrics provide a comprehensive view of both my performance and the impact of my strategies.

Join Rise to see the full answer
Describe a time when you turned a ‘no’ into a ‘yes’?

In my previous position, I encountered a prospect who initially stated they were not interested in our solutions. I requested a brief meeting to further understand their challenges and concerns. During our conversation, I discovered they were unaware of how our product could specifically address their pain points. By presenting tailored solutions and demonstrating measurable outcomes, I transformed their initial ‘no’ into a significant contract.

Join Rise to see the full answer
What is your experience with CRM software?

I have extensive experience with CRM software, having used tools like Salesforce and HubSpot to manage my sales pipeline effectively. I utilize these platforms not only for tracking leads and customer interactions but also for generating reports that guide strategic decision-making. Familiarity with CRM data helps me prioritize my outreach efforts and personalize communication with clients.

Join Rise to see the full answer
How do you prioritize your client accounts?

I prioritize my client accounts based on several factors, including potential revenue, strategic alignment, and growth opportunities. I use a scoring system to evaluate accounts, which allows me to allocate my time effectively. High-potential accounts receive more frequent engagement, while I maintain regular contact with existing customers to ensure their ongoing needs are met.

Join Rise to see the full answer
How do you stay informed about industry trends and changes?

I stay informed about industry trends by regularly reading relevant publications, participating in webinars, and engaging in professional networks. Additionally, I subscribe to industry newsletters and follow thought leaders on social media. This proactive approach allows me to bring fresh insights to my clients and position ServiceNow as a forward-thinking solution provider.

Join Rise to see the full answer
What makes a successful sales team, in your opinion?

A successful sales team thrives on collaboration, communication, and shared goals. Each member should feel empowered to contribute their unique insights while supporting one another. Regular training sessions and open feedback loops help foster a culture of improvement and innovation. Ultimately, a cohesive team with a unified approach tends to yield the best results.

Join Rise to see the full answer
How would you leverage teamwork in your role as Sr Enterprise Account Executive?

In the Sr Enterprise Account Executive role, leveraging teamwork is crucial. I would actively collaborate with Solutions Consultants and Marketing to ensure we are presenting a united front to clients. By orchestrating resources and aligning our strategies, we can tackle challenges more effectively and deliver greater value to our clients through a well-rounded approach.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
ServiceNow Remote King Khalid and Oruba Rd, Riyadh, Saudi Arabia
Posted 13 days ago
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
Photo of the Rise User
ServiceNow Remote Arcos Bosques Av. Javier Barros Sierra 495 Santa Fe, Zedec Sta Fé, Álvaro Obregón, Mexico City, Mexico City, Mexico
Posted 13 days ago
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
Photo of the Rise User
Syndigo Remote Chicago, Illinois, United States
Posted 6 days ago
Posted 6 days ago
Photo of the Rise User
EPSA Remote 62 Rue de Bonnel, 69003 Lyon, France
Posted 5 days ago
Photo of the Rise User
Posted 12 days ago
Photo of the Rise User
M/I Homes Hybrid No location specified
Posted 8 days ago

We're on a mission to become the defining enterprise software company of the 21st century.

567 jobs
MATCH
Calculating your matching score...
CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 3, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!