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Sr Enterprise Account Executive - State & Local Government

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

  • Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
  • Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
  • Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
  • Identify the right specialist/ support resources to bring into a deal, at the right time

Qualifications

To be successful in this role you have:

  • 10+ years of sales experience within software OR solutions sales organization
  • Experience establishing trusted relationships with current and prospective clients and other teams
  • Experience producing new business, negotiate deals, and maintain healthy C-Level relationships
  • Experience achieving sales targets
  • The ability to understand the "bigger picture" and our plans around IT
  • Experience promoting a customer success focus in a "win as a team" environment
  • Willingness to travel up to 50%

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $136,600 - $225,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

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Average salary estimate

$181000 / YEARLY (est.)
min
max
$136600K
$225400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr Enterprise Account Executive - State & Local Government, ServiceNow

Are you ready to take your career to the next level as a Sr Enterprise Account Executive focusing on State & Local Government at ServiceNow? This remote position allows you to harness your extensive sales experience to drive new business revenue through our cutting-edge SaaS solutions. At ServiceNow, we pride ourselves on fostering strong relationships with C-suite decision-makers, enabling organizations to enhance their IT roadmaps with our innovative capabilities. In this role, you’ll utilize your strategic account planning skills, researching potential clients and implementing effective business development strategies. You'll orchestrate account strategies while collaborating within a dynamic, virtual team of specialists to deliver exceptional results. Our culture promotes customer success and teamwork, so your ability to negotiate deals and maintain trusted, healthy relationships with executives is crucial. We seek passionate individuals who can grasp the bigger picture within the technology landscape. While you'll need a solid foundation of 10+ years of sales experience in software or solutions sales, we encourage candidates from diverse backgrounds to apply. At ServiceNow, we believe your unique experiences can make a transformative impact on our journey to make the world work better for everyone. Join us and help shape the future of work, one client at a time!

Frequently Asked Questions (FAQs) for Sr Enterprise Account Executive - State & Local Government Role at ServiceNow
What are the responsibilities of a Sr Enterprise Account Executive at ServiceNow?

As a Sr Enterprise Account Executive at ServiceNow, your primary responsibilities include developing new business sales revenue through a SaaS model, building relationships with C-suite executives, and coordinating account strategies with a diverse team. You'll be tasked with researching potential clients and maintaining engagement with current clients to foster long-term business relationships.

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What qualifications are required for a Sr Enterprise Account Executive at ServiceNow?

To be eligible for the Sr Enterprise Account Executive position at ServiceNow, you should possess a minimum of 10 years of sales experience in software or solutions sales. Successful candidates typically have a track record of negotiating deals, maintaining C-Level relationships, and achieving sales targets, alongside a passion for understanding IT strategies.

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How does ServiceNow define its work culture for Sr Enterprise Account Executives?

ServiceNow promotes a culture of inclusivity and teamwork for its Sr Enterprise Account Executives. They emphasize collaboration among diverse teams to achieve customer success while offering a flexible work environment. This culture is designed to empower employees to reach their full potential and drive results together.

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What does the travel requirement look like for the Sr Enterprise Account Executive role at ServiceNow?

The Sr Enterprise Account Executive role at ServiceNow involves a travel requirement of up to 50%. This travel is essential for building relationships with clients across the region and may include visits to client sites, industry conferences, and networking events.

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What compensation and benefits can a Sr Enterprise Account Executive at ServiceNow expect?

As a Sr Enterprise Account Executive at ServiceNow, you can expect a competitive base pay ranging from $136,600 to $225,400, complemented by equity options and performance-based incentive compensation. Additionally, ServiceNow offers comprehensive benefits, including health plans, a 401(k) Plan with match, flexible time away, and family leave programs.

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Common Interview Questions for Sr Enterprise Account Executive - State & Local Government
Can you describe your approach to building relationships with C-suite executives?

When answering this question, highlight specific strategies you’ve employed to engage C-level executives, such as personalized outreach, understanding their business needs, and providing valuable insights that resonate with their strategic goals.

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How do you handle objections from potential clients?

Discuss your method for preparing for objections by anticipating potential concerns from clients and responding thoughtfully. Use examples to show how you've successfully turned objections into opportunities to further explain the value of your solutions.

Join Rise to see the full answer
What strategies do you use for territory planning?

In your response, outline your process for territory planning, including market research, identifying target accounts, and setting engagement priorities based on potential revenue and alignment with the company's strategic goals.

Join Rise to see the full answer
Can you provide an example of a successful deal you closed in the past?

Share a specific example that illustrates your sales process, from identifying the prospect to successfully negotiating the deal. Be sure to highlight the challenges faced and how you overcame them to achieve success.

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How do you collaborate with internal teams while managing customer relationships?

Illustrate your experience in working with cross-functional teams by providing examples of successful collaboration. Describe how you coordinated resources to provide the best solutions for your clients.

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What do you believe distinguishes ServiceNow from its competitors?

Articulate your knowledge of ServiceNow’s unique value propositions, such as its AI-enhanced technology and strong customer success focus, and how these elements impact client relationships and overall market positioning.

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How do you ensure that you meet your sales targets?

Discuss your methods for tracking progress against sales goals, adjusting your strategies based on feedback, and your persistence in pursuing leads that are critical for meeting or exceeding your targets.

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What is your understanding of government sector needs when it comes to IT solutions?

Demonstrate your awareness of the unique challenges faced by the state and local government sector and how ServiceNow's solutions can effectively address these issues while promoting efficiency and compliance.

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How do you prioritize your prospects and accounts?

Explain your criteria for prioritizing accounts based on factors such as potential revenue, strategic fit, and urgency of needs. This shows your ability to manage time and resources effectively while focusing on high-impact opportunities.

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What motivates you in a sales environment?

Share your personal motivations, such as the thrill of closing a deal, contributing to a team’s success, or making a positive impact on clients’ businesses. This will give the interviewer insight into your passion for sales.

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We're on a mission to become the defining enterprise software company of the 21st century.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
December 14, 2024

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