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Sr Federal Enterprise Account Executive - Navy - job 1 of 2

Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.Job DescriptionYou will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.What you get to do in this role:• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales• Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap• Identify the right specialist/ support resources to bring into a deal, at the right timeQualificationsTo be successful in this role you have:• 10+ years of sales experience within software OR solutions sales organization• Experience establishing trusted relationships with current and prospective clients and other teams• Experience producing new business, negotiate deals, and maintain healthy C-Level relationships• Experience achieving sales targets• The ability to understand the "bigger picture" and our plans around IT• Experience promoting a customer success focus in a "win as a team" environment• Willingness to travel up to 50%For positions in this location, we offer a base pay of $136,600 -225,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.Compensation is based on the geographic location in which the role is located and is subject to change based on work location.Additional InformationServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
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Average salary estimate

$181000 / YEARLY (est.)
min
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$136600K
$225400K

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What You Should Know About Sr Federal Enterprise Account Executive - Navy, ServiceNow

If you're ready to take on an exciting challenge as a Sr Federal Enterprise Account Executive - Navy with ServiceNow in Vienna, VA, you're in for a rewarding experience! At ServiceNow, we pride ourselves on making the world work better for every individual and fostering an innovative spirit among our teams. As a pivotal member of our sales team, you'll be driving new business sales revenue through our SaaS license model. Your day-to-day will involve forming connections with high-level executives across various sectors, including CFOs, CIOs, and COOs, while orchestrating strategic account planning. You'll not only be a sales contributor, but also a trusted advisor to your clients, guiding them in how ServiceNow can enhance their IT strategies. With more than a decade of experience in software or solutions sales, you already understand the importance of nurturing C-level relationships and negotiating complex deals. As you collaborate with a dynamic virtual team, your ability to see the bigger picture will shine. Expect to travel occasionally, up to 50%, as you engage with stakeholders across various territories. What awaits you are competitive compensation, inclusive benefits, and a workplace culture that values personal and professional growth. By joining us at ServiceNow, you're joining a trailblazing team of innovators dedicated to success. Let's dream big together and see where this journey takes us!

Frequently Asked Questions (FAQs) for Sr Federal Enterprise Account Executive - Navy Role at ServiceNow
What qualifications are needed for the Sr Federal Enterprise Account Executive - Navy at ServiceNow?

To qualify for the Sr Federal Enterprise Account Executive - Navy at ServiceNow, candidates should have at least 10 years of relevant sales experience in software or solutions organizations. A proven track record of establishing trusted relationships with both current and prospective clients, as well as the ability to produce new business and navigate C-level negotiations, is essential. Candidates should be adept at understanding comprehensive IT strategies and promoting a customer-focused approach.

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What are the main responsibilities of the Sr Federal Enterprise Account Executive - Navy position at ServiceNow?

As a Sr Federal Enterprise Account Executive - Navy at ServiceNow, your primary responsibilities include generating new business revenue through a SaaS model, developing relationships with multiple C-suite personas, overseeing account strategy, and coordinating with a broad team of specialists. You will also act as a trusted advisor, helping clients align their IT roadmaps with ServiceNow's solutions.

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How does the sales compensation structure work for the Sr Federal Enterprise Account Executive - Navy at ServiceNow?

At ServiceNow, the compensation structure for the Sr Federal Enterprise Account Executive - Navy position includes a base salary ranging from $136,600 to $225,400, accompanied by equity options and variable compensation. With a focus on achieving sales targets, the position typically offers a competitive On Target Earnings (OTE) incentive structure, ensuring that successful sales efforts are well rewarded.

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Is there flexibility in the work environment for the Sr Federal Enterprise Account Executive - Navy role at ServiceNow?

Yes! ServiceNow leads with flexibility in its work environment. While the Sr Federal Enterprise Account Executive - Navy does involve in-person client engagement and potential travel, our company embraces various work personas, including flexible, remote, and in-office options. This structure supports an ideal work-life balance.

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What kind of support does ServiceNow provide for its sales teams, particularly for the Sr Federal Enterprise Account Executive - Navy?

ServiceNow provides extensive support for its sales teams, including collaboration with a variety of specialized resources such as Solutions Consultants, Success resources, and Marketing teams. This support is designed to ensure that every Sr Federal Enterprise Account Executive - Navy can effectively manage client relationships and orchestrate winning account strategies.

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Common Interview Questions for Sr Federal Enterprise Account Executive - Navy
Can you describe your experience with C-suite level negotiations as a Sr Federal Enterprise Account Executive?

When responding, focus on specific examples where you've successfully navigated C-suite negotiations, emphasizing your ability to build trust and rapport. Mention particular challenges you faced and how you overcame them to close deals that benefitted both your organization and your clients.

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What strategies do you use for account planning and territory management as a Sr Federal Enterprise Account Executive?

Discuss your methods for conducting thorough research on potential clients and using CRM tools effectively. Highlight your approach to identifying key stakeholders and how you prioritize accounts based on potential revenue, alignment with company goals, and relationship-building opportunities.

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How do you keep up with the latest trends in technology and industry shifts that impact your sales approach?

Explain your routine for staying informed about industry trends. This could include attending conferences, following key publications, joining professional networks, or collaborating with internal teams to share insights. The ability to adapt your sales strategy based on emerging technology trends is essential.

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Describe a challenging situation in a sales deal and how you handled it.

When answering, provide a real-life example that showcases your problem-solving skills and resilience. Detail the challenge, your analysis, the actions you took to resolve it, and the outcome, emphasizing the positive end-result that reinforced client trust in your abilities.

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What is your experience in promoting customer success in a team-oriented environment?

Discuss specific tactics you've employed to ensure customer satisfaction, such as regular check-ins, feedback gathering, and success tracking. Highlight how working collaboratively with cross-functional teams allowed you to enhance customer experiences and outcomes.

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What metrics do you use to track your sales performance?

Specify the key performance indicators (KPIs) you monitor, such as revenue growth, customer acquisition rates, or sales cycle length. Explain how these metrics help you adjust your approach and set new targets, demonstrating your analytical mindset.

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How do you handle objections from prospective clients?

Share a framework you use for handling objections, such as actively listening, empathizing with the client’s needs, and providing tailored responses that align your solutions with their pain points. Use an example to illustrate your ability to turn objections into opportunities.

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What role does teamwork play in your sales strategy?

Emphasize the importance of collaborating with various teams within the organization. Share how you leverage diverse expertise to formulate comprehensive solutions for clients and how this teamwork contributes to sales success and positive customer experiences.

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How do you identify and qualify potential leads?

Discuss the strategies you employ for lead generation, including market research, networking events, and leveraging existing connections. Highlight the qualification criteria you use to ensure you pursue leads that align with your company’s business goals.

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Why do you want to work as a Sr Federal Enterprise Account Executive at ServiceNow?

Convey your passion for technology and how ServiceNow's mission resonates with your professional goals. Discuss your admiration for the company’s innovative culture and your desire to contribute to helping clients achieve their IT and business objectives.

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We're on a mission to become the defining enterprise software company of the 21st century.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 17, 2024

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