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Strategic Sourcing Manager, Marketing Events

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

Role 

The scope of the Strategic Sourcing Manager, Marketing Events role is to build strong relationships with their internal business units and drive enterprise-wide sourcing, category management, contract negotiation and delivery of the Marketing category, including but not limited to Event Management, Event Venue,  as well Advertising, Creating,Market Research, Promotional Items, Lead Generation and Print. Provide subject matter expertise and strategic guidance within categories; manage and execute appropriate sourcing process and procedures. This role provides leadership and direction in support of the company’s Marketing functions for Strategic Sourcing.

 

What you get to do in this role

  • Conducts supplier analysis, evaluates potential suppliers, and support the overall supplier qualification process, develops and create sourcing plans and category strategies, requests for proposal, and other sourcing documents, evaluates and recommends purchasing and sourcing decision to management.
  • Review spend analysis, assess, and proactively seek opportunities for Cost Savings and Avoidance
  • Track and report key functional metrics to reduce expenses and improve effectiveness
  • Craft negotiation strategies and close deals with optimal results
  • Partner with stakeholders to ensure clear requirements documentation
  • Perform cost and scenario analysis, and benchmarking
  • Assess, manage and mitigate risks
  • Seek and partner with reliable vendors and suppliers
  • Determine quantity and timing of deliveries
  • Monitor and forecast upcoming levels of demand
  • Actively seek out industry knowledge through research, trade shows, conferences and online training, establishing yourself as a trusted advisor

Qualifications

To be successful in this role, we need someone who has:

  • Minimum of four years of experience in strategic sourcing with at least 2 years sourcing the marketing category
  • Marketing Events experience is a plus
  • In-depth knowledge and familiarity with the sourcing landscape managing Marketing spend in Events.
  • Experience with the following is a plus:
    • Advertising
    • Creative
    • Event Venue
    • Market Research
    • Promotional Items
    • Marketing
    • Lead Generation
    • Print
  • First-class professional and interpersonal communication skills for collaboration with diverse internal and external resources and groups
  • Excellent organization and time management skills to oversee simultaneously occurring projects, tasks, and deadlines.
  • Expert knowledge of office productivity, word-processing and various other computer-based or online website proposal software. Must be proficient in Microsoft Word, Excel and PowerPoint.
  • Working knowledge of RFP process and standard business practices and procedures.
  • Both strategic and tactical sourcing experience
  • Ability to articulate category strategies
  • Solid judgment and ability to make good decisions
  • Comfortable negotiating and networking
  • Ability to gather and analyze data and to work with figures
  • Ability to work independently
  • Can-do mentality

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!

For positions in this location, we offer a base pay of $112,200 - $196,400, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. 

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Average salary estimate

$154300 / YEARLY (est.)
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$112200K
$196400K

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What You Should Know About Strategic Sourcing Manager, Marketing Events, ServiceNow

At ServiceNow, located at Twelve01West in Chicago, we're excited to announce an opening for a Strategic Sourcing Manager focusing on Marketing Events. This role is perfect for someone who thrives on building strong relationships and is looking to make a meaningful impact within our Marketing function. As a Strategic Sourcing Manager, you'll dive into the world of supplier analysis, evaluating potential suppliers while crafting sourcing strategies that align with our organizational goals. You’ll be responsible for everything from negotiating contracts to ensuring optimal delivery timelines. Your expertise will come into play as you track spending, assess opportunities for cost savings, and lead the way on market research and promotional items. As a trusted advisor, you’ll actively stay on top of industry trends and bring innovative thinking to our processes. Your role is crucial, not just for managing spend, but in nurturing partnerships that help us excel in our marketing initiatives. If you have at least four years of strategic sourcing experience and are passionate about enhancing marketing efforts, we encourage you to join our journey to make the world work better for everyone.

Frequently Asked Questions (FAQs) for Strategic Sourcing Manager, Marketing Events Role at ServiceNow
What are the main responsibilities of a Strategic Sourcing Manager at ServiceNow?

The Strategic Sourcing Manager at ServiceNow is responsible for managing and executing sourcing processes related to marketing events. This includes conducting supplier analysis, crafting sourcing strategies, negotiating contracts, and tracking key spend metrics. The role also entails building relationships with internal business units and vendors to drive effective marketing initiatives.

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What qualifications do I need to apply for the Strategic Sourcing Manager position at ServiceNow?

To apply for the Strategic Sourcing Manager position at ServiceNow, candidates need a minimum of four years of experience in strategic sourcing, specifically with at least two years managing marketing-related spend. Strong communication skills, knowledge of the RFP process, and a proven ability to analyze data and negotiate effectively are essential.

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What experience in marketing events is preferred for the Strategic Sourcing Manager role at ServiceNow?

Experience in managing marketing events is a plus for the Strategic Sourcing Manager role at ServiceNow. This includes familiarity with vendor selection for event venues, advertising, market research, and promotional item sourcing. Understanding the complexities of event planning and execution will enhance a candidate's suitability for this position.

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What soft skills are important for the Strategic Sourcing Manager role at ServiceNow?

Key soft skills for the Strategic Sourcing Manager role at ServiceNow include excellent organizational abilities, strong interpersonal communication, and strategic thinking. A can-do mentality and the ability to work independently while leading collaborative relationships are also crucial for success in this position.

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How can I prepare for an interview for the Strategic Sourcing Manager position at ServiceNow?

To prepare for an interview for the Strategic Sourcing Manager position at ServiceNow, candidates should familiarize themselves with strategic sourcing best practices, be ready to discuss previous experience with marketing suppliers, and be prepared to articulate their negotiation strategies. Demonstrating a solid understanding of the marketing landscape will also be beneficial.

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Common Interview Questions for Strategic Sourcing Manager, Marketing Events
How do you define strategic sourcing in the context of marketing events?

Strategic sourcing in the context of marketing events involves creating and implementing sourcing strategies that optimize the selection and management of suppliers involved in event planning. It includes evaluating vendor capabilities, negotiating contracts, and ensuring alignment with organizational goals to maximize return on investment.

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Can you describe a successful negotiation you led in your previous roles?

In my previous role, I successfully negotiated a contract with a vendor that resulted in a 15% cost savings for our marketing events. I focused on understanding the vendor’s capabilities and aligning our needs with their offerings, which led to a mutually beneficial agreement.

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What methods do you use to assess potential suppliers?

To assess potential suppliers, I utilize a combination of supplier evaluations, market research, and performance benchmarks. This includes analyzing their financial stability, reviewing past performance, and validating references to ensure they can meet our strategic sourcing needs.

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How do you track and report on sourcing metrics?

I utilize various analytics tools and spreadsheets to track key sourcing metrics such as cost savings, vendor performance, and compliance levels. I routinely present these reports to key stakeholders, summarizing insights that drive informed decision-making.

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What challenges have you faced in strategic sourcing, and how did you overcome them?

One of the biggest challenges I faced was navigating supplier capacity constraints during peak event seasons. I addressed this by diversifying our supplier base and establishing strategic partnerships ahead of time, which ensured we had the resources needed for our events.

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How do you prioritize multiple sourcing projects?

I prioritize sourcing projects based on overall business impact, deadlines, and resource availability. I also communicate closely with stakeholders to understand their urgency and align projects with strategic objectives to ensure a balanced approach.

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What role does collaboration play in your sourcing strategies?

Collaboration is key in my sourcing strategies. Engaging with stakeholders across departments ensures we align our sourcing efforts with actual business needs and enhances the chances of successful outcomes for marketing initiatives.

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How do you handle conflicts between internal stakeholders and suppliers?

When conflicts arise, I strive to address them through open communication and mediation. By understanding the concerns of both parties, I work towards finding equitable solutions that align with everyone's interests and maintain strong relationships.

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What trends do you see affecting strategic sourcing in marketing?

Current trends impacting strategic sourcing in marketing include a growing emphasis on sustainability, the increasing reliance on technology to streamline processes, and the importance of supplier diversity. Staying informed about these trends helps me to be proactive in sourcing decisions.

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How do you stay informed about changes in the sourcing landscape?

I stay informed by attending industry conferences, participating in webinars, and engaging in continuous education. I also subscribe to relevant publications to keep up with the latest trends and best practices in strategic sourcing.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 15, 2025

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