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Business Development / Growth Manager - Customs Solution (f/m/x)

Company Description

At Seven Senders, we connect people and markets, making international shipping a simple matter.

We are the leading platform for cross-border parcel delivery in Europe. We support e-commerce companies in successfully implementing their growth and internationalization plans and connecting millions of consumers with their desired products.  Whether the focus is on speed or cost efficiency, we provide direct access to Europe's premier local carriers. Responsible for the daily end-to-end supply chain from the warehouse to the customer's doorstep, we ensure the parcels reach their destination efficiently and reliably.

Our mission is to connect markets with unparalleled ease using our innovative platform, which combines the best European delivery services with local logistics expertise. Since Johannes Plehn and Thomas Hagemann founded the company in Berlin in 2015, we've grown into a dedicated team of over 220 professionals. Today, we're proud to serve renowned clients such as ASOS, Shop Apotheke and Tamaris, continually advancing our journey as a European operating champion.

Job Description

Are you ready to be at the forefront of one of our fastest-growing products by driving its commercial success and growth?

Working closely with your team and manager, you'll design and deliver tailored, client-centric solutions that set us apart. Your expertise in business development and solution design will be key to driving innovation and making a lasting impact.

The essence of your role 

  • Drive Growth and Success: Own the success of our customs solutions as a product, managing its growth and performance in the market.
  • Lead the Customer Journey: Act as a project manager, guiding clients from initial prospecting to successful implementation, ensuring seamless execution at every stage.
  • Tailor Solutions for Clients: Collaborate with Sales and Key Account Managers to design and deliver custom solutions that meet client needs and exceed expectations.
  • Be the Expert: Join client meetings with the Sales team as a subject matter expert, showcasing the value of our cutting-edge customs solutions.
  • Enhance the Product: Contribute innovative ideas to improve our Customs SAAS application, working closely with the Product team to ensure we stay competitive and aligned with customer demands.

Qualifications

This is what you need to succeed 

  • 2+ years of experience in business development, or project management roles with a focus on commercial growth.
  • A strong sense of responsibility with a proactive, results-driven approach.
  • Ability to think strategically and develop innovative solutions.
  • Experience in logistics, customs, or related fields is a plus.
  • Fluency in English and German (C1+), both written and spoken, with excellent communication skills

Additional Information

What we offer:

Flexible & Hybrid Work: Our brand new office is at Alexanderplatz; we have a hybrid working model with flexible remote-office set-up and working hours. And if you wish, you can work from almost anywhere for up to 2 months per year.

Personal Growth: We want you to grow and develop your career with us. In addition to exciting opportunities, we offer a development platform with professional training programs and a culture that champions personal and career development.

Benefits: We offer a corporate benefits platform, and German & English language courses.

Mission Zero: Climate-neutral and long-term impact. With our green initiatives, we are reaching climate neutrality for ourselves, and hopefully, we're inspiring the entire logistics sector to join us to create a sustainable future.

Vibrant Culture & Community: We embody collaboration, open doors, and no-fuss results focus, and we are successful with our data-driven and efficient working approach. We like to celebrate and come together, and we strive for a workplace buzzing with energy and camaraderie, highlighted by regular team events, BBQs, and company-wide celebrations.

Inclusive Environment: We value diversity and welcome all applicants regardless of ethnicity, religion, national origin, sexual orientation, gender identity, age, or disability.

If you meet the above qualifications and are excited about the opportunity to join our team, we encourage you to submit your application today. Please scroll down to submit your English CV. We look forward to hearing from you!

What You Should Know About Business Development / Growth Manager - Customs Solution (f/m/x), Seven Senders

If you're ready to take charge of your career, Seven Senders has the perfect opportunity for you as a Business Development / Growth Manager - Customs Solution in Berlin. Here at Seven Senders, we're not just about delivering parcels across Europe; we're transforming the way businesses connect with their customers on an international scale. In this fast-paced role, you will be at the helm of our innovative customs solutions, steering their commercial success while collaborating with passionate professionals dedicated to delivering the best for our clients. Your primary mission is to ensure our customs solutions thrive in the market, leading the customer journey from initial contact to full implementation. As a key player, your insights will help us craft tailored solutions that meet a diverse array of client needs. You’ll be the expert voice in client meetings, working closely with our Sales team to demonstrate the unique value our platform brings. With your two-plus years of experience in business development or project management, you will bring a proactive mindset and strategic thinking to the table. Not only will you enhance our cutting-edge Customs SAAS application, but you'll also play an integral part in driving sustainable growth. Exciting perks await you, from flexible and hybrid work models to dynamic team events that celebrate our vibrant culture. If you're fluent in English and German and ready to make a mark in the logistics sector, we want to hear from you!

Frequently Asked Questions (FAQs) for Business Development / Growth Manager - Customs Solution (f/m/x) Role at Seven Senders
What are the responsibilities of a Business Development / Growth Manager - Customs Solution at Seven Senders?

As a Business Development / Growth Manager - Customs Solution at Seven Senders, you will be responsible for driving the commercial success of our customs solutions. This includes managing the product's growth and performance in the market, leading the customer journey from initial prospecting to successful implementation, and collaborating with Sales and Key Account Managers to create tailored solutions for clients.

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What qualifications are required for the Business Development / Growth Manager - Customs Solution position at Seven Senders?

To qualify for the Business Development / Growth Manager - Customs Solution role at Seven Senders, candidates should have at least 2 years of experience in business development or project management focused on commercial growth. A proactive attitude, a strong sense of responsibility, and fluency in both English and German are also crucial for success in this role.

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How does Seven Senders support personal growth for Business Development / Growth Managers?

Seven Senders actively fosters personal growth for Business Development / Growth Managers through a dedicated development platform that includes professional training programs. The culture emphasizes career development, allowing employees to grow alongside the company while taking advantage of exciting opportunities.

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What approach does Seven Senders take towards climate neutrality and sustainability?

At Seven Senders, sustainability is a core value. The company is committed to reaching climate neutrality through green initiatives and seeks to inspire the logistics sector to follow suit. As a Business Development / Growth Manager - Customs Solution, you'll contribute to this mission while driving innovative and sustainable solutions in the logistics industry.

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What type of work environment can Business Development / Growth Managers expect at Seven Senders?

Business Development / Growth Managers at Seven Senders can expect a vibrant and inclusive work environment that promotes collaboration and camaraderie. With a focus on results-driven processes and a hybrid working model, employees enjoy flexibility in both remote and in-office work, alongside regular team events to celebrate successes and foster community.

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Common Interview Questions for Business Development / Growth Manager - Customs Solution (f/m/x)
Can you describe your experience in business development or project management?

In your response, highlight specific roles where you managed growth initiatives or led projects. Discuss key achievements, your approach to client relationship management, and how you adapted solutions based on client feedback.

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How do you prioritize tasks when managing multiple client projects?

Explain your method for organizing workflows, such as using project management tools or prioritization frameworks. Emphasize your ability to stay focused on deadlines while ensuring client satisfaction throughout the process.

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What strategies do you employ to understand client needs better?

Share techniques such as conducting client interviews, sending out surveys, or utilizing data analytics. Discuss how this understanding informs your solution design and project implementation.

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Describe a time when you successfully identified and closed a sale.

Narrate a specific instance where your business development skills led to a successful sale, detailing the steps you took from identification through closing. Highlight any challenges you faced and how you overcame them.

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How do you stay informed about industry trends in logistics and customs?

Discuss your methods for staying updated, such as attending industry seminars, subscribing to relevant publications, or networks with professionals in the field. Explain how this knowledge aids your role in creating innovative solutions.

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What tools or software do you use for managing customer relationships?

Mention specific CRM tools you’ve effectively used, detailing how they facilitate better communication and project management. Focus on your ability to leverage technology to enhance customer experiences.

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How do you approach collaboration with cross-functional teams?

Share your strategies for maintaining clear communication, setting shared goals, and fostering teamwork among different departments. Provide examples of successful collaborations you've led.

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What is your philosophy regarding customer feedback and iteration?

Discuss the importance of customer feedback in refining products and solutions. Illustrate with examples how you've implemented changes based on feedback to improve client satisfaction.

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Can you explain how you contributed to the product development process in your previous roles?

Describe your involvement in product development, including brainstorming ideas, providing market insights, and collaborating with product teams to create competitive offerings.

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Why do you want to work at Seven Senders as a Business Development / Growth Manager - Customs Solution?

Express your enthusiasm for Seven Senders' mission and values, emphasizing how your skills and experience align with the company's goals. Highlight what excites you about contributing to their innovative solutions and the logistics industry.

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Seven Senders provides a delivery platform for parcel shipping. The platform provides delivery, tracking, analytics, notifications and more. The company was founded in 2015 and is headquartered in Germany.

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Full-time, hybrid
DATE POSTED
December 1, 2024

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