Membership Marketing Intern

The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter and are aligned with our values.

Inclusive: We strive to be a museum of many voices in dialogue.  

Passionate: We believe working with art is more than a job or trusteeship - it's a way of life.  

Brave: We are committed to approaching our work with courage and a sense of adventure, always ready to explore new perspectives.

Empathic: We aim to act like a person, not an institution. 

SFMOMA is a place for the infinitely curious to explore, support, and experience the art of our time. We believe that modern and contemporary art can influence the way we think, view the world, and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy, nurtures a sense of belonging and purpose—where difference is seen as a strength, and every one is appreciated for their whole self.

SCHEDULE: Full Time, 35 hours/week, June 16 - August 15, 2025

DEPARTMENT DESCRIPTION

The Membership Department at SFMOMA is dedicated to cultivating meaningful connections with its diverse community of members. It oversees a comprehensive membership program, including acquisition, renewals, and upgrades, while developing innovative strategies to drive sustained revenue growth. The department manages personalized communications, benefit fulfillment, and exceptional member service, all while leveraging the museum's CRM system (Tessitura) and marketing expertise to enhance member engagement and loyalty. With a focus on operational efficiency and creativity, the team plays a vital role in supporting SFMOMA’s mission to make modern and contemporary art accessible to all.

POSITION DESCRIPTION

The Membership Marketing Intern will support the membership team at SFMOMA in executing key projects related to membership campaigns. This internship offers a unique opportunity to gain hands-on experience in marketing project management, digital asset management, and peer research for membership initiatives, specifically focused on the Fall 2025 member acquisition campaign and the design identity project for the 2025 Holiday gift membership promotions. The intern will collaborate with the Membership Department’s direct marketing agency and various internal stakeholders to ensure the effective development and implementation of compelling marketing strategies.

PROJECT PLAN

Support with Membership Marketing Projects Management

· Assist in coordinating and managing the Fall 2025 member acquisition campaign with SFMOMA’s marketing agency, ensuring smooth communication between internal stakeholders and external partners.  

· Route assets, feedback, and directions between SFMOMA and the agency, facilitating an efficient feedback cycle and ensuring the campaign aligns with SFMOMA’s brand and objectives.  

· Assist in launching a new design identity project for gift membership promotions for the holiday 2025 season.  

Peer Research  

· Conduct online research to enhance the Philanthropy department’s benchmark of membership and annual giving offers from other institutions.  

· Identify new and innovative ideas that could be implemented into SFMOMA’s membership offerings to stay competitive and creative.  

Classify and Digitize Physical Samples

· Assist in organizing and digitizing physical samples of membership promotions, including past materials from SFMOMA and other institutions, to ensure they are easily accessible for future reference.  

Image Sourcing and Classification

· Help source and classify images within SFMOMA’s Digital Garden (image library) that have potential for use in membership marketing promotions.  

Reporting Support

· Assist in compiling reports related to ticket-to-membership conversions, gift membership sales, and other marketing tactics. 

EDUCATIONAL OBJECTIVES

The Membership Intern will learn about museum memberships, how they are promoted, and be part of the creation of two major marketing campaigns promoting SFMOMA memberships. 

ADDITIONAL INTERNSHIP PROGRAMMING

The Summer 2025 Internship will offer 9 weeks of hands-on experience and mentorship along with weekly presentations and discussions with various departments in the museum, off-site educational visits within the Bay Area community, and access to various tours and events within the museum. 

QUALIFICATIONS & SKILLS

· Applicants must be currently enrolled in school or a recent graduate. The SFMOMA recognizes a graduation date within 6 months of the internship start date as a recent graduate.  

· Strong interest in marketing, nonprofit organizations, or the arts.  

· Excellent organizational and communication skills, with a keen attention to detail.  

· Proficiency in Microsoft Excel and other office software (Adobe PDF, Word, PowerPoint)  

· An interest for SFMOMA’s mission and a desire to contribute to the Museum’s fundraising efforts. 

**Current SFMOMA employees are not eligible to apply for the Summer 2025 internship.**

APPLICATION REQUIREMENTS

· Completed application via SFMOMA's job site

· Resume

· Cover letter stating the specific internship of interest. Describe the experience you bring, why you are interested in museum or nonprofit work, reasons for applying to the San Francisco Museum of Modern Art, and your goals for the internship.

· Two letters of recommendation from either a college professor or former employer.

· College transcript: Transcripts can be unofficial but need to be legible.

Application Deadline: March 14, 2025

You do not need separate letters of recommendation for each intern application - please just let each of the recommenders know which internships (up to 3) you're applying to and we'll review those two letters across all of your internship applications.

Location: San Francisco, 151 3rd Street. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

SFMOMA is an equal opportunity employer that is committed to diversity, equity, inclusion, and accessibility. No person shall be discriminated against based on race, color, religion, gender, gender identity, age, genetic information, ancestry/national origin, marital status, disability, medical condition, HIV status, sexual orientation, veteran/military status, and any other category protected by federal of state law.

You may request reasonable accommodation if you are unable to or are limited in your ability to access job postings or provide additional information asked in the job posting.

You can request reasonable accommodation by contacting the People Team at talent@sfmoma.org.