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People Team: Internal Communications Intern

The San Francisco Museum of Modern Art is one of the largest museums of modern and contemporary art in the United States and a thriving cultural center for the Bay Area. We cannot imagine life without art; it inspires and connects us every day. Now more than ever, these connections matter and are aligned with our values.


Inclusive: We strive to be a museum of many voices in dialogue.  


Passionate: We believe working with art is more than a job or trusteeship - it's a way of life.  


Brave: We are committed to approaching our work with courage and a sense of adventure, always ready to explore new perspectives.


Empathic: We aim to act like a person, not an institution. 


SFMOMA is a place for the infinitely curious to explore, support, and experience the art of our time. We believe that modern and contemporary art can influence the way we think, view the world, and embrace the many voices and perspectives around us. We aspire to foster an environment that elicits joy, nurtures a sense of belonging and purpose—where difference is seen as a strength, and every one is appreciated for their whole self.


SCHEDULE: Full Time, 35 hours/week, June 16 - August 15, 2025, approximately 3 days working onsite


DEPARTMENT DESCRIPTION

The People Team at SFMOMA is passionately dedicated to transforming our culture from the inside out by aligning our staff and trustees around shared goals, curating a values-based community that is a safe space for openness and individuality, and providing our staff with opportunities to learn, grow, and collaborate. 

 

We strive to provide an employee experience that is ahead of the curve, focused on five key themes: 

· Culture 

· Talent Development  Performance Management   

· Talent Acquisition   

· Organizational Excellence. 

 

Our vision as team is to: 

· Foster community within our museum by upholding high standards of Diversity, Equity, Inclusion, and Access (DEIA), belonging and shared purpose. 

· Bring our values to Life. 

· Establish a framework to drive growth, development, and performance through collaboration and continuous improvement. 

· Grow and leverage people analytics to modernize our talent management and employee experience.   


POSITION DESCRIPTION

The People Team: Internal Communications Intern will work cross-functionally to both lead and support People Team initiatives focused on internal communications and general People (Human Resources) Operations while keeping employee events, culture-building and DEIA, in general preview. The Internal Communications Intern will be tasked with both day-to-day project and administrative support duties for exposure to a range of general human resources operations. The Intern will also own an entire project end to end over the ten weeks with the support of team and cross-functional museum partners. 

 

PROJECT PLAN

Over the 9-week program the Talent and People Operations Intern work on two video-based projects. This work will include, but is not limited to:

· Scope, film, edit and create a series of videos for the “Meet a Colleague” video series, featured in the bi-weekly employee newsletter. The purpose of these videos is to get to know staff members across the museum and the work that they do.

· Scope, film, edit and create an updated Employee Values in Action Video. This video showcases our museum values and how employees are putting these values into action in their everyday work. The video will be shown at employee appreciation events and featured in the bi-weekly employee newsletter. 

 

EDUCATIONAL OBJECTIVES

The Internal Communications Intern will gain exposure to and hands-on experience with:

· Project management using specific tools and software, including Asana, Microsoft, and Office Suite.

· Creating, developing, and updating internal communications, shared organizational documents, and processes.

· General Internal Communications and Employee Engagement operations within a non-profit arts organization.

 

ADDITIONAL INTERNSHIP PROGRAMMING

The Summer 2025 Internship will offer 9 weeks of hands-on experience and mentorship along with weekly presentations and discussions with various departments in the museum, off-site educational visits within the Bay Area community, and access to various tours and events within the museum.


QUALIFICATIONS & SKILLS

· Must be a current student or recent graduate, ideally with a focus in Human Resource Management, People Operations, Business Administration, Organizational Development, Nonprofit Management, Communications, Fine Arts or any similar or related field. SFMOMA recognizes a graduation date within 6 months of the internship start date as a recent graduate.  

· Strong interpersonal skills.

· Strong organization and time management skills.

· Strong professional writing and verbal communication skills.

· Ability to maintain a high degree of discretion and confidentiality with sensitive issues.

· Ability to video edit using Adobe Premiere Pro software

· Previous exposure to and/or ability to learn business software tools including (but not limited to) MS Office. Suite, MS Teams, Asana, SharePoint, and Lever (or other applicant tracking system).


**Current SFMOMA employees are not eligible to apply for the Summer 2025 internship.**


$7,200 - $7,200 one-time
$7,200 pre-tax stipend paid out in a one-lump sum after start date

APPLICATION REQUIREMENTS

· Completed application via SFMOMA's job site

· Resume

· Cover letter stating the specific internship of interest. Describe the experience you bring, why you are interested in museum or nonprofit work, reasons for applying to the San Francisco Museum of Modern Art, and your goals for the internship.

· Two letters of recommendation from either a college professor or former employer.

· College transcript: Transcripts can be unofficial but need to be legible.


Application Deadline: March 14, 2025


You do not need separate letters of recommendation for each intern application - please just let each of the recommenders know which internships (up to 3) you're applying to and we'll review those two letters across all of your internship applications.


Location: San Francisco, 151 3rd Street. 


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 


SFMOMA is an equal opportunity employer that is committed to diversity, equity, inclusion, and accessibility. No person shall be discriminated against based on race, color, religion, gender, gender identity, age, genetic information, ancestry/national origin, marital status, disability, medical condition, HIV status, sexual orientation, veteran/military status, and any other category protected by federal of state law.


You may request reasonable accommodation if you are unable to or are limited in your ability to access job postings or provide additional information asked in the job posting.


You can request reasonable accommodation by contacting the People Team at talent@sfmoma.org.

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What You Should Know About People Team: Internal Communications Intern, SFMOMA

The People Team at the San Francisco Museum of Modern Art is on the lookout for an enthusiastic Internal Communications Intern! If you're passionate about art and eager to dive into the exciting world of internal communications and People Operations, this is the perfect role for you. Over the course of this summer internship, you'll have a front-row seat to the inner workings of a leading cultural institution while working in a vibrant team that actively nurtures a creative and inclusive environment. You'll get hands-on experience by managing two video-based projects, including our beloved 'Meet a Colleague' series, which aims to showcase the diverse voices of our staff. As you engage with other departments and take on responsibilities that might include project management tools like Asana and Microsoft Office Suite, you'll be directly contributing to building a culture that champions diversity, equity, inclusion, and access (DEIA). We believe in fostering an environment of learning and growth, so you will also have opportunities to engage in mentorship and discussions with various museum departments. If you're a current student or recent graduate in Human Resource Management, Communications, Fine Arts, or a related field, this is your chance to gain valuable experience while connecting with passionate colleagues. So, are you ready to embark on this adventure with us at SFMOMA? We can't wait to hear from you!

Frequently Asked Questions (FAQs) for People Team: Internal Communications Intern Role at SFMOMA
What are the main responsibilities of the Internal Communications Intern at SFMOMA?

As the Internal Communications Intern at the San Francisco Museum of Modern Art, your key responsibilities will include managing day-to-day project and administrative support duties, as well as leading two exciting video-based projects. You'll scope, film, edit, and create a series of videos for the 'Meet a Colleague' initiative that highlights staff across the museum, and you'll also be responsible for producing an 'Employee Values in Action' video that showcases how the museum's values are embodied in daily operations.

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What skills are necessary for the Internal Communications Intern position at SFMOMA?

To excel as an Internal Communications Intern at SFMOMA, candidates should possess strong organizational and time management skills, as well as superb professional writing and verbal communication abilities. Proficiency in video editing using Adobe Premiere Pro is also a significant asset. Additionally, familiarity with business software tools such as MS Office Suite, Asana, and MS Teams will greatly enhance your ability to succeed in this role.

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What educational background is preferred for the Internal Communications Intern role at SFMOMA?

SFMOMA is particularly interested in students or recent graduates focusing on disciplines such as Human Resource Management, People Operations, Business Administration, Organizational Development, Nonprofit Management, or Communications. Candidates are eligible if they have a graduation date within six months of the internship start date, ensuring fresh insights and perspectives are brought to the team.

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How long is the internship for the Internal Communications role at SFMOMA?

The Internship for the Internal Communications position at the San Francisco Museum of Modern Art lasts for nine weeks, running from June 16 to August 15, 2025. Interns will work full-time, approximately 35 hours per week, with a blend of remote and onsite engagement to ensure a rich learning experience.

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What is the stipend for the Internal Communications Intern at SFMOMA?

The Internal Communications Intern at SFMOMA will receive a one-time stipend of $7,200, paid out after the internship begins. This stipend is designed to support your experience and learning during your time at the museum.

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Common Interview Questions for People Team: Internal Communications Intern
Can you explain how you would approach creating the 'Meet a Colleague' video series for SFMOMA?

To create the 'Meet a Colleague' video series successfully, I would start by researching and selecting a diverse group of staff members from different departments to showcase a wide range of roles and experiences. Then, I would develop a script that prompts interviewees to share insights about their contributions to the museum and their perspectives on art. Following that, I'd plan the filming schedule, ensuring to maximize the quality of both video and audio. Finally, I would edit the footage using Adobe Premiere Pro to create engaging and visually appealing content that aligns with SFMOMA's values and mission.

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How do you plan to manage your time effectively while handling multiple projects at SFMOMA?

Time management is crucial when juggling multiple projects. I would start by creating a detailed project plan that outlines all tasks with specific deadlines and priorities. I would utilize tools like Asana to keep track of progress and collaborate with team members efficiently. Regular check-ins would also ensure that any potential roadblocks are promptly addressed, allowing me to stay agile and focused throughout the internship.

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Describe your experience with video editing and how it relates to the internship role.

I have hands-on experience with video editing, specifically using Adobe Premiere Pro for various class projects and personal initiatives. This experience has taught me the technical skills necessary for editing video footage, as well as how to create cohesive narratives that engage the audience. I believe this will lay a strong foundation for my responsibilities as the Internal Communications Intern at SFMOMA, particularly in creating compelling video content.

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What strategies would you use to promote DEIA initiatives within SFMOMA's internal communications?

To promote DEIA initiatives at SFMOMA, I would focus on transparency, storytelling, and community engagement. By highlighting diverse staff experiences and showcasing how individual contributions align with our DEIA goals through newsletters and videos, I could help build a sense of belonging. Additionally, I would advocate for involving all staff in discussions about DEIA efforts, ensuring that everyone has a voice and feels valued.

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Why do you want to intern at the San Francisco Museum of Modern Art?

I am eager to intern at SFMOMA because of my passion for both art and cultural institutions that promote diversity and inclusion. SFMOMA's commitment to fostering an imaginative work environment greatly resonates with my personal values. This opportunity aligns perfectly with my professional aspirations and allows me to contribute to an institution that reflects my beliefs about the importance of community and creativity in enhancing the human experience.

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How do you ensure effective communication across different teams within an organization?

Effective communication across different teams requires active listening, clarity, and adaptability. I make it a priority to clearly define goals and project expectations while also encouraging open dialogue. Additionally, I adapt my communication style to suit each team's unique culture, ensuring the message is appropriately received and fostering an environment where feedback is welcomed and valued.

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What do you understand by the role of the People Team in an organization like SFMOMA?

The People Team at SFMOMA plays a pivotal role in creating a positive organizational culture through initiatives focused on talent development, employee engagement, and organizational excellence. They are responsible for aligning the museum's values with employee experiences, ensuring that diversity, equity, inclusion, and access principles are deeply embedded in organizational practices, thus fostering a supportive and collaborative work environment.

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How would you handle constructive criticism regarding your work?

Handling constructive criticism is an opportunity for growth. I welcome feedback as a chance to reflect and improve my skills. If I receive criticism, I would listen carefully, ask clarifying questions to fully understand the perspective, and take notes for future reference. Then, I would implement the suggestions where applicable and follow up with the person to demonstrate my commitment to improvement.

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What do you hope to learn during your internship at SFMOMA?

During my internship at SFMOMA, I hope to gain an in-depth understanding of internal communications within a nonprofit arts organization. I also aim to develop practical skills in project management and video production while learning how to effectively engage employees in culture-building initiatives. Moreover, I want to gain insights into how a vibrant workplace like SFMOMA retains its core values and empowers its staff.

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What techniques would you use to measure the success of an internal communication campaign at SFMOMA?

To measure the success of an internal communication campaign, I would implement various metrics such as employee engagement surveys, tracking participation rates in initiatives, and analyzing audience feedback collected through forms or informal discussions. Additionally, I would monitor key performance indicators tied to campaign goals, allowing me to adjust and refine future communications to better meet the needs of the organization.

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Founded in 1935, the San Francisco Museum of Modern Art is headquartered in San Francisco, California. They have modern and contemporary collections of paintings, sculptures, photography, media arts, and more.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Internship, on-site
DATE POSTED
January 7, 2025

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