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QA Lead - Project Zanaris

Are you an established QA Lead looking for a new challenge?

As a QA Lead, you will be responsible for the quality output of a Product by ensuring the test strategy agreed at the Product level is being carried out. You will supervise the execution of the testing process, decide on an appropriate test strategy and directly line manage QA staff working within the team. With an excellent working knowledge of the production pipeline, testing and live products, you will champion Quality across the Product team

What you'll be doing:

  • Plan, create and execute resource planning with the aim to achieve excellent test coverage in response to product needs.
  • Work seamlessly with development teams to track issues and assist in the remedy of defects.
  • Create and maintain appropriate QA processes to facilitate work on assigned products.
  • Develop, and guide, the testing strategy on an assigned product
  • Embed yourself within the leadership group of the assigned product, advocate for quality.
  • Ensure the team applies defect reporting standards and adapt or improve the standards as necessary. Allow the team to report in a concise and informative manner that reduces back and forth between QA and developers.
  • Ensure all test requirements are executed on time and to an excellent standard, including the upstream requirements that QA depend upon.
  • Create and maintain QA metrics that measure team performance, ability to release, risks, process adaption, and defect trends, among others.
  • Manages the outsource QA function, as and when required, ensuring high quality levels are adhered to.
  • Provide line management to assigned team members.
  • Support QA team members; mentor, inspire and help develop their skills.
  • Participate in QA Craft including Communities of Practice, ad hoc knowledge sharing efforts, and peer review, giving actionable feedback.
  • Actively participate in the recruitment process for QA staff.

What you'll need:

  • ISTQB Foundation (or equivalent)
  • Excellent knowledge and understanding of the software development lifecycle and the process, pipelines, disciplines and dependencies required to make a video game.
  • Understanding of various game platforms and their release environments, including but not limited to PC (Windows, OSX) and mobile (iOS, Android).
  • Good familiarity with QA in an Agile environment and Agile frameworks in general.
  • Excellent knowledge of test tools, including defect-tracking (e.g. JIRA), Test Management Systems (e.g. X-Ray, Testrail) and source control (e.g. Perforce, SVN)
  • Good understanding of software QA and games development practices and terminology e.g, version control, regression, integration, versions.
  • Ability to manage teams and individuals, mentor and develop other QA testers.
  • Experience with managing external test teams, including preparing tasks, providing feedback and scheduling.

What we offer:

When you join Jagex you can look forward to a generous Perks & Benefits package including:

  • Private Healthcare, including Dental Plan.
  • Minimum 6% Pension contributions.
  • Employee Assistance Programme & onsite Counselling.
  • Life Insurance.
  • Discretionary annual performance bonus.
  • Enhanced family leave policies from day 1.
  • Flexible working hours.
  • 25 days annual leave + Bank holidays & the option to buy/sell holidays + so much more!

Collaboration is at the heart of Jagex. We love getting together with our teams to share ideas and socialise.

If you live in the UK, we offer a flexible working model that empowers you to work in the way that suits you best, while also getting the best from your working relationship with all the great people you’ll be connecting with here. We support you to be set up for success no matter where you log in.

Flexibility really is the key to how we set up working schedules, we’ll discuss your needs with you and be transparent about the working schedules of the team you’ll be working with during our interview process.

Please note that due to us approaching the Christmas & New Year break, we have many people among the hiring teams who are on annual leave or will be absent due to the studio closing over the holiday period.
This means that, in most cases, applications made during December are unlikely to proceed to interview until January 2025. We appreciate your patience during this time.

About Jagex:

Make forever games with us.

Jagex is a thriving international games company with a growing library of forever game IPs for core gamers. We have such huge expertise at running games for the long term that we re-define expectations for what evergreen success looks like.

We create spaces for our players to come together – with each other and with us – inside and outside of our games. We empower our players with real influence on the game’s evolution. We help our players belong. Our community experiences give players a greater stake in what they’re playing, creating loyal forever fans.

These strengths inform our vision of our studio as a thriving international games company with a growing library of forever game IPs for core gamers. Our forever games will nurture sizable communities whose loyalty provides consistent revenues.

This in turn drives our mission: We create forever fans by empowering our community. We give players experiences worthy of their long-term time investment and actively collaborate with them to shape the games and the community for the better.

If this is something you want to be a part of, get in touch.

We have 500 of the industry’s most talented individuals in our Cambridge studio; if you share our values and ambition, we’d love to talk to you. Worried you don’t meet all the requirements in the spec? Your attitude, fresh perspective and experience is just as important to us; if you think this could be the perfect job for you, let’s talk.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About QA Lead - Project Zanaris, Jagex Limited

Are you a passionate QA Lead looking to make an impact? Jagex offers you the exciting opportunity to lead quality assurance for Project Zanaris. In this role, you’ll be at the helm of ensuring that our products meet the highest standards of quality. You’ll develop and execute resource planning strategies, work hand-in-hand with development teams to track and resolve defects, and create lasting QA processes that enhance our workflow. Your ability to embed yourself within the leadership group will allow you not only to champion quality but also to mentor and inspire your team. You’ll oversee the implementation of robust defect reporting standards and adapt them as necessary to ensure smooth communication between developers and QA staff. Plus, you’ll get to create and maintain valuable QA metrics that track team performance and process adaptation. This role also includes managing external QA functions and participating actively in the recruitment process. To thrive as a QA Lead at Jagex, you’ll need a solid foundation in software development, comprehensive knowledge of various gaming platforms, excellent familiarity with Agile frameworks, and the skills to guide and develop QA testers. If you’re ready to embrace a role where collaboration is key and quality is celebrated, make your mark with Jagex. We offer a flexible working model and a generous perks package, ensuring you have the support you need to succeed, wherever you log in. Let’s create games that players love together!

Frequently Asked Questions (FAQs) for QA Lead - Project Zanaris Role at Jagex Limited
What are the main responsibilities of a QA Lead at Jagex?

As a QA Lead at Jagex, you'll be responsible for overseeing the quality output of Project Zanaris. This includes planning and executing resource strategies, managing the testing process, mentoring QA staff, and collaborating with development teams to address defects. Your role is crucial in establishing and maintaining QA processes and metrics that reflect team performance and quality standards.

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What qualifications do I need to become a QA Lead at Jagex?

To be a QA Lead at Jagex, you should possess an ISTQB Foundation or equivalent certification, and have substantial knowledge of the software development lifecycle. Understanding various game platforms and Agile environments is critical, along with proficiency in test tools like JIRA and Test Management Systems. Leadership and team management experience is also essential.

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How does Jagex ensure flexibility for the QA Lead role?

Jagex believes in a flexible working model. As a QA Lead, you will have the opportunity to work in a way that best suits you, whether that’s remotely or in the office. During the interview process, we’ll discuss your needs regarding work schedules to ensure you can thrive in your role while maintaining a good work-life balance.

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What does the QA process look like for Project Zanaris at Jagex?

The QA process for Project Zanaris at Jagex involves several key elements, including planning and executing test strategies, tracking defects with development teams, and creating metrics to measure success. The QA Lead will ensure that all test requirements are met on time with high quality, and work on continuously improving defect reporting standards.

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How does Jagex support the professional development of its QA team?

At Jagex, supporting professional development is a core value. As a QA Lead, you will mentor team members, guide them through various QA processes, and help develop their skills. Participation in communities of practice and peer review sessions also allows for knowledge sharing and growth in the QA discipline.

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Common Interview Questions for QA Lead - Project Zanaris
Can you describe your experience with managing a QA team?

When discussing your experience, highlight specific instances where you successfully led a QA team. Focus on how you mentored team members, improved processes, and collaborated with other departments like development to achieve quality outcomes.

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What strategies do you use to ensure effective communication between QA and development teams?

Effective communication is vital. Mention methods such as regular stand-up meetings, using tools like JIRA for tracking defects, and developing concise reporting standards that minimize miscommunication and ensure clarity in defect reporting.

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How do you stay updated with the latest QA tools and best practices?

Stay current by engaging with QA communities, attending workshops and seminars, and following industry blogs. Discuss specific tools you've recently learned about and how you might implement them at Jagex to improve quality assurance processes.

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Can you provide an example of a difficult defect resolution and how you handled it?

Share a scenario where you encountered a challenging defect. Describe how you approached identifying the root cause, the collaboration with development to resolve it, and the ultimate impact on the product's quality.

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What is your approach to creating and maintaining QA metrics?

Explain your process for establishing key performance indicators that provide insight into the team's capabilities and the quality of releases. Mention specific metrics you find valuable for tracking progress and informing stakeholders.

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How do you prioritize quality assurance tasks and projects?

Discuss your method of assessing the criticality of tasks based on factors like release timelines, risk assessment, and stakeholder needs. Share how you communicate priorities to your team and ensure alignment with project goals.

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What role does automation play in your QA processes?

Talk about the importance of automation in increasing efficiency and covering regression tests. Describe any automation frameworks you're familiar with and how you would integrate automation practices into the QA processes at Jagex.

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How do you handle conflicts within your QA team?

Conflict resolution is about open communication. Describe your approach to fostering a supportive team environment where issues can be discussed openly, and emphasize your skills in facilitating constructive conversations to resolve conflicts.

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Can you describe your experience with Agile methodologies in QA?

Discuss your familiarity with Agile practices, such as Scrum or Kanban, and provide examples of how you've adapted QA processes to fit within Agile environments, including having QA involved from the inception of projects.

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What do you believe are the key traits of a successful QA Lead?

Highlight traits like leadership, attention to detail, excellent communication skills, and the ability to advocate for quality. Illustrate how these traits contribute to team success and the overall quality of the final product.

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About Jagex: A leader in creating deep and engaging live games on PC and mobile, Jagex's flagship MMORPG, RuneScape, has welcomed almost 300million player accounts to its world and is a $1billion lifetime revenue franchise. Today the RuneScape fra...

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Full-time, hybrid
DATE POSTED
December 9, 2024

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