Senior Quality Assurance Manager

As a Senior Quality Assurance Manager at Hudl, your key responsibilities will include improving the overall quality of products, leading Agile teams, and mentoring engineers to foster a culture of quality. You will identify innovative practices to boost both quality and speed, ensuring that sports teams have access to the best possible technology. Additionally, you will guide your teams in establishing effective testing methodologies and maintaining high standards throughout the development process.

To qualify for the Senior Quality Assurance Manager role at Hudl, candidates should possess a strong understanding of quality standards, experience in testing both desktop and web applications, and a proven track record of leading and mentoring teams. Familiarity with automation principles and a technical background that supports Agile methodologies are essential. It's also beneficial to have insight into U.S. sports to enhance your ability to understand the needs of the market.

A Senior Quality Assurance Manager at Hudl can significantly influence team culture by promoting best practices that encourage ownership and accountability. By mentoring team members, sharing knowledge, and implementing continuous feedback loops, you will help create an environment where everyone feels empowered to take pride in their work, which leads to higher quality outputs and a more cohesive team dynamic.

Hudl strives to ensure a healthy work-life balance for all employees, including those in the Senior Quality Assurance Manager role. With flexible work policies, including options for remote work and flexible vacation time, you’ll have the freedom to manage your professional and personal life in a way that suits you best. The company's emphasis on well-being and personal time is designed to ensure you bring your best self to work every day.

Hudl is committed to professional development and career growth for its Senior Quality Assurance Managers. You'll have access to a wealth of resources, including training programs, mentorship opportunities, and a supportive network designed to help you advance your skills and career. Hudl encourages lifelong learning, offers various pathways for growth, and fosters an environment where innovative ideas are celebrated and operationalized.

It's essential to share specific examples where you've applied Agile principles, including how you've facilitated collaboration between QA and development teams, and how you've influenced the adoption of Agile practices within your previous organizations. Emphasize your role in implementing incremental quality improvements in the development lifecycle.

Discuss your strategies for maintaining quality control in a remote environment, such as regular check-ins, virtual collaboration tools, and shared documentation practices. Highlight your ability to create a strong team culture, even from a distance, and your methods for keeping team members aligned with project goals.

When answering this question, provide specific examples of how you've guided junior team members through technical challenges, shared your knowledge of best practices, and created learning opportunities. Mention any resources or training you've implemented to help elevate their skills in quality assurance.

Share a specific project where you faced significant hurdles, detailing the actions you took to assess the existing testing processes, identify inefficiencies, and implement changes that led to measurable improvements. Be sure to quantify the outcomes of your intervention when possible.

Discuss your proactive approach to staying informed about industry trends, such as attending conferences, participating in forums, and leveraging online courses or certifications. Highlight how this continuous learning translates into improved practices for your team and enhances the quality of your work.

Outline your experience in utilizing automation frameworks, tools, and practices such as the test pyramid. Discuss how you decide what kinds of tests to automate, the benefits you've seen from these practices, and how they contribute to overall project efficiency.

Explain your strategies for building strong collaboration among product managers, developers, and QA teams. Discuss your communication style, how you resolve conflicts, and your readiness to advocate for quality in every stage of the product development cycle.

Talk about how you foster an environment that emphasizes quality. Discuss initiating quality-focused discussions, setting team goals around quality metrics, and recognizing team achievements that promote a culture of excellence.

Provide a specific example that illustrates your ability to balance quality with fast-paced demands. Discuss how you communicated the importance of quality to stakeholders while formulating a strategic plan to meet deadlines without compromising standards.

Reflect on current trends, such as technological advancements like AI and continuous delivery. Discuss how these factors impact traditional QA approaches and offer your perspective on how companies can adapt to meet these challenges.