Email & SMS Marketing Specialist
Our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.
Responsibilities:
- Collaborate with cross functional marketing teams to drive email & SMS communications that drive meaningful sales achievements.
- Own the e-mail briefing and SMS marketing execution.
- Assemble content deliverables from cross functional partners.
- Create, schedule, QA and send marketing emails and SMS sends.
- Track primary metric and develop benchmarks inclusive of revenue and engagement metrics.
- Partner with digital team to execute on A/B testing strategies.
- Support strategies for behavioral e-mail and SMS programs inclusive of welcome series, post-purchase and re-engagement programs.
Requirements:
- 1-3 years of experience in retention, lifecycle, or CRM marketing
- Proficient in Excel
- Highly organized and skilled in time management
- Team player with demonstrated ability to work cross-functionally
- Strong communication skills
- Ability to be a creative problem solver
- Experience with e-mail or SMS scheduling tools
- Lead us to be “RARELY SATISFIED”
- Make things better each day; “PROGRESS OVER PERFECTION”
- Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE”
- Deliver something great; “WINNING IS A TEAM SPORT”
- Be clear and honest, “COMMUNICATING FOR IMPACT”
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com
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Join SharkNinja as an Email & SMS Marketing Specialist and help us make a positive impact in people's lives every day! Located in Needham, MA, this role invites you to dive into the exciting world of direct-to-consumer marketing. As a crucial part of our growing marketing team, you’ll manage vibrant email and SMS campaigns, create automated flows, and analyze performance to ensure our high-quality products shine in the spotlight. Your creativity will be put to the test as you collaborate with cross-functional teams to assemble engaging content that resonates with our audience. You'll play a pivotal role in tracking metrics that matter, using A/B testing strategies, and developing targeted behavioral campaigns like welcome series. If you have 1-3 years of experience in retention or CRM marketing and are proficient in Excel, we want to hear from you! At SharkNinja, we value diversity and inclusion, and we're looking for passionate individuals ready to contribute their unique ideas. Together, let’s drive meaningful sales achievements and create unforgettable consumer experiences. Ready to join a team that's always in pursuit of progress over perfection? Apply now and let’s innovate together!
Positively impacting people’s lives every day in every home around the world.
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