Job details

Senior Product Designer

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Company Description

At Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.

We believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on relationships, and market-leading technology is at the core of everything we do.

Our unique approach to product innovation combined with our collaborative culture means you can build your career in a supportive environment. You’ll be joining a diverse team of over 250 people who are always looking to deliver better outcomes for Australian businesses.

Job Description

As the Senior Product Designer for the In Life tribe, you'll play a pivotal role in enhancing the experiences of our existing Shift customers and collaborating closely with internal teams.

You will own every aspect of design for the In Life tribe, from helping to identify, prioritise and unpack opportunities to shipping pixel-perfect user interfaces that are robust, and best-in-class where differentiation is important.

What you'll do:

Lead end-to-end design processes from discovery to execution, ensuring seamless integration across platforms
Work closely with stakeholders across the business to define and refine user experiences that meet business objectives
Map out front-to-back customer journeys and task flows
Design & prototype intuitive user interfaces
Talk to our customers to understand their needs and pain points
Utilise customer insights to drive design decisions and identify growth opportunities.
Help grow and maintain our design system
Be an advocate for Product Design by sharing your work regularly, promoting best practices, and building strong relationships with your stakeholders

Qualifications

What you'll bring:

Experience designing complex, enterprise-level software with a strong portfolio showcasing successful outcomes.
Skilled in planning, conducting, and synthesising user research to inform intuitive and effective design solutions.
Recent, in-house Fintech experience (ideally B2B)
Highly proficient in Figma for prototyping, finished designs, and implementing design systems.
Ability to iterate rapidly, validate designs efficiently, and make pragmatic trade-offs when necessary.
Exceptional communication skills with a track record of effectively collaborating with cross-functional teams, managing stakeholders and running workshops.
Strong problem-solving abilities, critical thinking skills, and a passion for innovation in product design.

Additional Information

Key benefits:

Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business.
Be involved – come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy.
Flexible working environment – we’re headquartered in North Sydney with state-based workplaces and offer a flexible work policy.
Family support – industry leading 26 weeks paid parental leave.
Varied workspaces – our office enables areas for collaboration, brainstorming and socialising as well as focus zones.
Range of benefits – supporting your physical, psychological and financial wellbeing.

#LI-Hybrid

Average salary estimate

$100000 / YEARLY (est.)

min

max

$80000K

$120000K

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What You Should Know About Senior Product Designer, Shift

At Shift, we’re on a mission to empower Australian SMEs to take control of their cash flow and navigate the complex world of financial products. We’re looking for a talented Senior Product Designer to join our dynamic In Life tribe based in North Sydney. You will play an integral role in enhancing the user experience for our existing Shift customers, working closely with our internal teams. In this position, you’ll lead design processes from start to finish, collaborating with various stakeholders to create intuitive user interfaces that resonate with users. You’ll be responsible for mapping out customer journeys, engaging with our users to uncover their needs, and fostering a design system that promotes efficiency and innovation. Your experience with complex fintech software and a strong portfolio will support your ability to marry user insights with effective design solutions. Here at Shift, our culture is built on collaboration, learning, and empowerment; we want everyone to share their creative ideas while positively impacting Australian businesses. If you're passionate about building innovative designs that truly make a difference, then this is the role for you.

Frequently Asked Questions (FAQs) for Senior Product Designer Role at Shift

What are the main responsibilities of the Senior Product Designer at Shift?

As a Senior Product Designer at Shift, your core responsibilities will include leading end-to-end design processes from discovery to execution, ensuring a smooth integration across platforms. You'll work with stakeholders to define user experiences aligned with business objectives, map customer journeys, design and prototype intuitive user interfaces, and utilize customer insights to inform your designs.