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Senior Marketing Associate (ANZ Market)

Our Journey

ShopBack started as a spark of inspiration one night in 2014 when Henry and Joel were brainstorming ideas in Henry’s car. That lightbulb moment — earning Cashback while shopping online — was just the beginning. Fueled by the countless possibilities, the team locked themselves in a hotel room for 24 hours to code the very first prototype. Their mission? To revolutionize shopping by helping advertisers market more cost-effectively, while making every purchase more rewarding for shoppers.


Today, ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets. With 20,000+ partners and over half a million transactions daily, we’re redefining the way the world shops. As we expand globally, we’re looking for adventurous, driven individuals to help us build The World’s Most Rewarding Way to Shop.


We are expanding our Australia & New Zealand team and looking for a Senior Marketing Associate to be part of this exciting journey. If you are inspired to take up new challenges and leave a mark on the eCommerce landscape, then come and be a part of our growing ShopBack team!


Your Adventure Ahead
  • Work with Marketing Manager to define and execute ShopBack Online Cashback strategy to deliver to KPIs
  • Deliver campaigns across all owned channels - from concept to execution, to post campaign reporting and analysis
  • Execute merchant specific campaigns (e.g. new brand integrations & key accounts) across all owned channels, working closely with Business Development
  • Manage presentation of content on our website & ShopBack app accurately and timely, ensuring seamless user journey to increase conversion rate
  • Support the broader campaigns team in the creation and execution of all campaigns across all channels as required
  • Work with regional product owners, local business development and account management teams to ensure that all assets that are sold into merchants are delivered. Collaborate with BD teams to bring assets to life & meet merchant’s goals & KPIs
  • Regular campaign analysis with recommendations as to how we maximise opportunities and continue to grow. We have great data tools that will allow you to make decisions that are driven by insights. 
  • Contribute to process improvement by flagging potential issues or enhancement opportunities


Essentials to Succeed
  • 3+ years relevant experience in campaign / marketing experience, preferably within a digital / tech / e-Commerce environment 
  • Stakeholder management skills with experience managing competing priorities
  • A self-starter, independent, motivated and result-oriented individual 
  • Demonstrated ability to map out marketing strategies with proven success in key metrics
  • Project management skills to manage a wide range of programs and meet deadlines
  • Can thrive in a fast-paced and demanding environment, proactively setting the business direction and managing daily deliverables.
  • Data-driven mindset and able to deal with complex data and translate them into actionable insights
  • A fast learner who is proactive, with excellent analytical, conceptual, and problem-solving abilities
  • Excellent written & verbal communication and collaboration skills, with the ability to work effectively across teams & markets
  • Not afraid of uncharted territory, can't-is-not-an-option attitude, not discouraged by failure or mistake


ShopBackers' DNA

Grit - We tackle all challenges head-on, working together to solve problems and achieve success.

Hunger - We value hard work, and having relentless drive.

Speed - We move fast and have a bias for action, all to deliver maximum impact.

Impact - We focus on results, always aiming for the best possible outcomes and timelines.

Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.


Exclusively for ShopBackers

Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.

Be part of a winning team on a journey to global scale.

Competitive compensation based on your performance.

Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

Work-From-Anywhere benefit to enable you to thrive personally and professionally.


ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

ShopBack Glassdoor Company Review
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CEO of ShopBack
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Henry Chan
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Average salary estimate

$65000 / YEARLY (est.)
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$50000K
$80000K

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What You Should Know About Senior Marketing Associate (ANZ Market), ShopBack

Join ShopBack as a Senior Marketing Associate focusing on the ANZ market, located in the vibrant city of Kuala Lumpur, Malaysia! This engaging position is an exciting opportunity to be part of our journey in redefining eCommerce. At ShopBack, we started with a simple yet revolutionary idea: earning Cashback while shopping online—and we’ve grown into the largest shopping, rewards, and payments platform across the Asia-Pacific region. As a Senior Marketing Associate, you will collaborate with the Marketing Manager to craft and execute strategies that hit key performance indicators (KPIs), manage various campaigns from concept to execution, and ensure the delivery of accurate and timely content across all our channels. You’ll work closely with Business Development teams and regional product owners, ensuring all assets meet merchant goals. With over 45 million shoppers to impact and generous data tools at your disposal, you’ll constantly analyze and maximize opportunities for growth. If you thrive in a fast-paced environment, possess a data-driven mindset, and are ready to tackle new challenges with grit and determination, then this role at ShopBack is for you. Come join us in creating the world's most rewarding shopping experience!

Frequently Asked Questions (FAQs) for Senior Marketing Associate (ANZ Market) Role at ShopBack
What are the key responsibilities of a Senior Marketing Associate at ShopBack?

As a Senior Marketing Associate at ShopBack, your primary responsibilities include defining and executing the Online Cashback strategy, managing campaigns across all owned channels, and executing merchant-specific initiatives. You will also be responsible for managing the presentation of content on our website and app to enhance user experience and drive conversion rates. Regular campaign analysis and collaboration with cross-functional teams will also be crucial aspects of this role.

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What qualifications are needed for the Senior Marketing Associate role at ShopBack?

To succeed as a Senior Marketing Associate at ShopBack, candidates should have at least 3 years of relevant marketing experience, particularly in digital or e-Commerce environments. Strong stakeholder management skills, project management expertise, and a demonstrated ability to create impactful marketing strategies are essential. A data-driven mindset and excellent communication skills are also vital for collaborating effectively across teams.

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How does the Senior Marketing Associate role impact ShopBack's mission?

The Senior Marketing Associate plays a crucial role in advancing ShopBack’s mission to revolutionize shopping experiences by executing effective marketing strategies that drive user engagement and revenue. Through targeted campaigns and innovative content management, you will help bring our vision of a rewarding shopping platform to life, ultimately reaching millions of consumers across the Australia and New Zealand markets.

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What qualities make a successful Senior Marketing Associate at ShopBack?

Successful Senior Marketing Associates at ShopBack are self-starters with a strong result-oriented mindset. They are adept at managing priorities in a fast-paced setting and possess excellent analytical skills for interpreting and utilizing complex data. Additionally, they demonstrate effective collaboration across diverse teams and exhibit a can-do attitude in overcoming challenges.

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What is the work environment like for a Senior Marketing Associate at ShopBack?

The work environment for a Senior Marketing Associate at ShopBack is dynamic and inclusive, fostering a culture of collaboration and open feedback. Employees benefit from opportunities for career progression and are encouraged to innovate and embrace challenges. With a ‘Work-from-Anywhere’ policy, ShopBack aims to empower employees to thrive personally and professionally.

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Common Interview Questions for Senior Marketing Associate (ANZ Market)
What strategies would you implement as a Senior Marketing Associate to drive campaign success?

To drive campaign success, I would focus on clear goal setting aligned with KPIs, leveraging data analytics for insights, and fostering collaboration across departments. Additionally, I would prioritize A/B testing to refine strategies and ensure that campaigns resonate with target audiences.

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How do you manage and prioritize multiple campaigns concurrently?

Managing multiple campaigns simultaneously requires excellent project management skills. I would utilize tools to schedule timelines, set clear priorities based on company objectives, and engage in regular check-ins with team members to ensure alignment and address any challenges effectively.

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Can you provide an example of a successful marketing campaign you managed?

Certainly! In my previous role, I managed a campaign that increased user engagement by 30%. This involved thorough market research, targeted messaging tailored to our audience segments, and continuous analysis of campaign performance to make real-time adjustments.

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What methods do you use to evaluate the success of your marketing campaigns?

I evaluate campaign success through key metrics such as conversion rates, ROI, and customer feedback. Post-campaign analysis allows me to identify successful strategies and areas for improvement, informing future marketing initiatives.

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How do you approach collaboration with other departments, such as Business Development?

I believe in proactive communication and establishing clear goals when collaborating with other departments. Regular meetings help to align on objectives, while shared tools facilitate transparency in tracking the progress of joint campaigns.

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What role does data play in your decision-making process as a Senior Marketing Associate?

Data is at the core of all marketing decisions I make. Utilizing analytical tools to convert data into actionable insights enables me to refine strategies, track performance and ultimately drive better outcomes for our campaigns.

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How do you ensure your content is engaging and relevant to the audience?

To ensure engagement, I conduct audience research to understand preferences and trends. I also focus on creating compelling narratives and visuals while continuously testing different types of content to see what resonates best.

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Describe a challenge you faced in a previous marketing role and how you overcame it.

In a past role, I faced a tight deadline for a major campaign launch. I overcame this by mobilizing team efforts, breaking the project into smaller tasks, and utilizing agile project management techniques to ensure timely delivery without compromising quality.

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How do you incorporate feedback into your marketing strategies?

Incorporating feedback is essential for continuous improvement. I actively seek input from stakeholders and users, analyze their feedback to identify patterns, and apply this information to enhance current strategies and inform future initiatives.

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What do you envision for the future of eCommerce marketing, and how would you contribute to that vision?

I envision eCommerce marketing continuing to evolve towards personalization and immersive shopping experiences. By leveraging emerging technologies and consumer insights, I would aim to innovate campaigns that engage users on a deeper level and create lasting brand loyalty.

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We live to win over shoppers by constantly upping our game - be it rewards of meaningful experiences - so they can achieve a personal victory every time they use ShopBack.

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Full-time, remote
DATE POSTED
April 5, 2025

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