Executive Assistant

The Executive Assistant at Shopmonkey primarily supports the Chief Commercial Officer by managing their calendar, planning meetings, and coordinating travel plans. You'll also draft executive communications, take meeting minutes, and help create action plans. Your role is vital in maintaining organizational flow and fostering teamwork across departments.

Shopmonkey seeks an Executive Assistant with at least 2 years of experience in administrative support, ideally supporting C-Level executives. A self-starter attitude, strong problem-solving skills, and exceptional discretion when handling confidential information are essential skills. Proficiency in Apple hardware and tools like Google Suite and Slack will help you excel in this role.

The work environment at Shopmonkey is collaborative and energetic. As an Executive Assistant, you’ll be working in a hybrid setting that values open communication and teamwork, primarily from our Mill Valley office. You’ll find that the culture is built on respect, enthusiasm, and a commitment to helping each team member thrive both personally and professionally.

At Shopmonkey, Executive Assistants have access to ongoing training and development through internal sessions and career progression plans. You’ll be encouraged to take part in workshops focused on personal and professional development, giving you the chance to expand your skills and advance within the organization.

Executive Assistants at Shopmonkey enjoy a variety of benefits, including medical, dental, and vision insurance, flexible time off, and 401(k) plans. Additionally, the company provides generous parental leave, employee wellness program reimbursements, and opportunities for professional development, making it a fulfilling place to work.

When prioritizing tasks, I assess urgency, importance, and deadlines. I use tools like task lists and calendar alerts to keep everything organized. Communicating regularly with the executive helps ensure alignment on priorities, allowing me to adapt as needed.

In previous roles, I was responsible for handling sensitive information, which required a high degree of discretion. I always ensure that confidential documents are securely stored and only accessible to authorized personnel, and I continually evaluate the protocols around such information.

When faced with conflicting priorities, I assess which tasks have immediate deadlines and which align most closely with the executive's goals. Clear communication with the executive also helps me understand which tasks take precedence, allowing me to manage time effectively.

I typically use Google Calendar for calendar management due to its integration capabilities. To ensure accuracy, I double-check each appointment and communicate regularly with the executive. I also confirm meeting details with participants in advance to avoid conflicts.

To make meeting minutes actionable, I focus on clearly outlining key points discussed, decisions made, and assigned tasks with deadlines. I then distribute these minutes promptly to all participants to ensure everyone is aligned on next steps.

In my previous role, I took the initiative to streamline the executive's travel planning process by creating a comprehensive travel guide. This guide included preferred vendors, frequently traveled routes, and tips for efficient packing, making the travel experience smoother and more enjoyable.

I believe building rapport comes from open communication and genuinely showing interest in my colleagues' work and well-being. I make an effort to celebrate small wins and check in regularly, creating a supportive atmosphere that fosters collaboration.

I use project management tools like Wrike to keep track of ongoing projects. I also set regular check-ins with team members to discuss progress, address challenges, and adjust timelines as necessary to ensure nothing falls through the cracks.

I am motivated by the impact I can have on my team’s productivity and success. I find fulfillment in being a reliable support system that helps executives focus on their strategic initiatives, and I thrive in a collaborative, fast-paced environment.

For last-minute requests, I would first confirm the details quickly and assess its urgency compared to other tasks. I prioritize based on that assessment and communicate clearly with my executive about any adjustments that may need to be made to accommodate this new request.