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Deal Desk Analyst

Job Summary:

We are seeking a highly motivated Deal Desk Analyst in India, to join our Finance team. The ideal candidate will have a background in deal desk operations, sales operations, renewals management, and/or order processing. This role will focus on driving accuracy and efficiency in our Quote to Cash process, and improving contract quality within the organization. 

The Deal Desk Analyst will support pricing, quoting, and deal execution, working in partnership with sales and finance teams to provide seamless deal execution within best practices and financial controls.

The role will require ownership of Order Form creation and execution, as well as opportunity validation, to better support reporting needs within the organization, and optimal customer experience.

The Deal Desk Analyst - India will support sales teams in EMEA, working hours consistent with supporting the UK/EMEA-based field teams. Familiarity with Salesforce Account and Opportunity management preferred.

  • Deal Review and Approval:

    • Review and approve deals, ensuring compliance with company policies and financial guidelines.

    • Provide guidance and support to sales teams on deal structuring, pricing, and contract terms.

    • Support pricing, quoting, and deal strategy to facilitate accuracy and excellence in deal execution.

  • Deal Validation and Financial Reporting:

    • Own deal validation with a focus on accurate billing and reporting.

    • Ensure all deals are validated correctly to support error-free and timely financial reporting.

  • Training and Support:

    • Provide ongoing support and guidance to ensure adherence to established processes and policies.

Qualifications:

  • Bachelor’s degree in Finance, Business Administration, or a related field.

  • 1+ years of experience as a Deal Desk Analyst or in a similar role.

  • Strong understanding of sales operations, deal structuring, and contract management.

  • Excellent analytical and problem-solving skills.

  • Exceptional attention to detail and organizational skills.

  • Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

  • Proficiency in Salesforce, Gong, Google Suite, Confluence, and Slack.

  • Highly motivated and self-driven, with a proactive approach to identifying and addressing challenges.

A little about us:

Sift is the AI-powered fraud platform securing digital trust for leading global businesses. Our deep investments in machine learning and user identity, a data network scoring 1 trillion events per year, and a commitment to long-term customer success empower more than 700 customers to grow fearlessly. Brands including DoorDash, Yelp, and Poshmark rely on Sift to unlock growth and deliver seamless consumer experiences. Visit us at sift.com and follow us on LinkedIn.

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CEO of Sift
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Kris Nagel
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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Deal Desk Analyst, Sift

Are you ready to dive into the heart of finance and sales operations? Sift is on the lookout for a passionate Deal Desk Analyst to join our Finance team in India! In this role, you’ll play a vital part in optimizing our Quote to Cash process while ensuring top-notch contract quality. If you have a background in deal desk operations or sales operations, you’ll feel right at home as you work closely with our dynamic sales and finance teams. Your main responsibilities will include reviewing and approving deals, supporting pricing strategies, and ensuring compliance with our company's policies. You’ll also take the lead on deal validation for accurate billing, which is crucial for our financial reporting. We’re looking for someone with at least 1 year of experience and a solid understanding of sales operations and contract management. Strong analytical skills and attention to detail are a must! Plus, if you're familiar with Salesforce and have strong communication skills, you're going to fit right in. At Sift, we believe in empowering our employees and providing the tools necessary to drive success. Our AI-powered fraud platform is trusted by brands like DoorDash and Yelp, and we want you to be part of this exciting journey! If you’re self-driven and enthusiastic about tackling challenges, then this Deal Desk Analyst position at Sift might just be your next big opportunity.

Frequently Asked Questions (FAQs) for Deal Desk Analyst Role at Sift
What are the main responsibilities of a Deal Desk Analyst at Sift?

As a Deal Desk Analyst at Sift, your primary responsibilities will include reviewing and approving deals to ensure compliance with company policies, guiding sales teams on deal structuring and pricing, and validating deals for accurate billing and financial reporting. You'll work collaboratively with sales and finance teams to ensure seamless deal execution.

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What qualifications do I need to become a Deal Desk Analyst at Sift?

To be successful as a Deal Desk Analyst at Sift, you should have a Bachelor’s degree in Finance, Business Administration, or a related field, along with at least one year of relevant experience. Strong analytical skills, a solid understanding of sales operations, and familiarity with Salesforce are also essential.

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What tools will I use as a Deal Desk Analyst at Sift?

In the Deal Desk Analyst role at Sift, you'll work with a variety of tools including Salesforce for account and opportunity management, Gong for sales insights, Google Suite for collaborative work, and Confluence and Slack for team communication. Familiarity with these tools will enhance your effectiveness in this role.

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How does the role of a Deal Desk Analyst impact customer experience at Sift?

The Deal Desk Analyst plays a crucial role in enhancing customer experience at Sift by ensuring that deal structures and pricing are transparent and compliant. By facilitating accurate and efficient deal execution, you'll help ensure that customers receive timely and precise billing, which in turn fosters trust and satisfaction.

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What team will I be working with as a Deal Desk Analyst at Sift?

As a Deal Desk Analyst at Sift, you will collaborate closely with the sales and finance teams, providing them with guidance on deal structuring, pricing, and contract terms. You’ll be part of a cross-functional team that values collaboration and open communication to achieve the company’s business goals.

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Common Interview Questions for Deal Desk Analyst
How do you approach deal structuring and pricing as a Deal Desk Analyst?

When answering this question, demonstrate your analytical skills by discussing how you assess deal viability based on company policies and market conditions. Explain your process for collaborating with sales teams to determine optimal pricing that benefits both the organization and customer.

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Can you describe your experience with Salesforce and how it relates to a Deal Desk Analyst's role?

Share specific examples of your Salesforce experience, including how you've used it to manage accounts, track opportunities, or support pricing initiatives. Highlight your proficiency and how it aids in maintaining accurate deal records and facilitating effective communication with sales teams.

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What steps do you take to ensure compliance with company policies in the deal review process?

Discuss your meticulous attention to detail and your familiarity with company policies. Explain your step-by-step approach in reviewing deals, verifying compliance, and providing recommendations to sales teams to ensure all deals adhere to established guidelines.

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How would you handle a disagreement with a sales team member regarding a deal structure?

Showcase your interpersonal skills by emphasizing the importance of open communication and collaboration. Discuss how you'd listen to their perspective, present your analysis, and work together towards a solution that aligns with company policies while also meeting their sales goals.

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What key metrics do you track for deal validation and financial reporting?

Outline the specific metrics you focus on, such as deal accuracy, revenue recognition timelines, and compliance rates. Explain how these metrics inform your decision-making and contribute to your team's overall success in financial reporting.

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Describe a time when you improved a process within a Deal Desk function.

Provide a concrete example where your initiative led to improvements. Discuss the process before your intervention, the changes you implemented, and the positive results that followed, especially in terms of efficiency and accuracy in deal execution.

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How do you ensure effective communication across cross-functional teams?

Emphasize your communication skills, mentioning tools you use for collaboration, like Slack or Confluence. Explain how you keep all stakeholders informed, share relevant updates, and facilitate discussions to ensure alignment throughout the deal process.

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What do you consider the biggest challenge in the Deal Desk process?

Talk about challenges such as compliance, timely deal execution, or balancing sales objectives with financial guidelines. Demonstrate your problem-solving skills by sharing how you would address these challenges effectively.

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Can you give an example of how you handled a high-pressure situation in deal execution?

Share an experience where you successfully managed a tight deadline or a complex deal. Describe the strategies you implemented to prioritize tasks, keep communication lines open, and ensure timely execution.

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What keeps you motivated in a Deal Desk Analyst role?

Highlight your passion for finance and the sense of fulfillment you gain from enabling sales teams and ensuring customer satisfaction. Explain how achieving accuracy in the deal processes and enhancing business success drives your motivation.

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Full-time, remote
DATE POSTED
December 22, 2024

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