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Customer Success Manager, Enterprise, APAC image - Rise Careers
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Customer Success Manager, Enterprise, APAC

Similarweb is a leading digital intelligence platform looking for a Customer Success Manager based in Singapore to manage Enterprise clients and provide data-driven insights.

Skills

  • Digital marketing experience
  • Analytical skills
  • Client relationship management
  • Presentation skills
  • Team collaboration
  • Self-motivation and results orientation

Responsibilities

  • Serve as the primary point of contact for clients, defining client success.
  • Onboard and train clients, enhance engagement, and promote Similarweb offerings.
  • Act as a trusted partner, providing support throughout the client partnership.
  • Manage customer relationships, ensuring account longevity and renewals.
  • Identify churn risks and implement retention strategies.
  • Engage clients with the platform based on insights.
  • Uncover upsell opportunities during client lifecycle.
  • Develop subject matter expertise across Similarweb solutions.

Education

  • Bachelor's degree in business, marketing, or related field

Benefits

  • Competitive compensation packages
  • Community-focused culture with regular outings
  • Career growth opportunities
  • Commitment to diversity and inclusivity
To read the complete job description, please click on the ‘Apply’ button
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Similarweb's mission is to empower its customers to win online. Our technology provides digital market intelligence for every website and mobile app, so you can understand, track and grow your market share.Come be part of the team that's disruptin...

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
July 30, 2024

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