Sr Technical Program Manager

At SimpliSafe, a Senior Technical Program Manager is responsible for driving large technology efforts, managing complex cross-functional programs, and improving engineering efficiency. You will collaborate with various teams, including developers, product managers, and data scientists, ensuring that project goals align with business objectives. Clear communication and the ability to manage multiple priorities are crucial in this role to eliminate roadblocks and foster innovation.

To be considered for the Senior Technical Program Manager role at SimpliSafe, candidates should have at least two years of experience working with engineering teams, in technical leadership roles, and familiarity with the technical development lifecycle. A Bachelor's degree in a related field, such as Computer Science or Engineering, is preferred, along with a proven track record in project management best practices.

As a Senior Technical Program Manager at SimpliSafe, you can expect a dynamic and supportive work environment. We embrace a hybrid work model that allows for flexibility, encouraging collaboration in our state-of-the-art office on core days while providing the liberty to work remotely as needed. Our culture prioritizes inclusion and innovation, enabling you to thrive both professionally and personally.

Essential skills for the Technical Program Manager role at SimpliSafe include outstanding verbal and written communication, a collaborative mindset, and the ability to articulate technical requirements clearly. Strong organizational skills, the ability to manage competing priorities, and expertise in the IoT landscape are also crucial for effectively guiding projects from conception to delivery.

SimpliSafe is deeply committed to employee growth and development. As a Senior Technical Program Manager, you'll benefit from a comprehensive total rewards package, access to Employee Resource Groups for networking and mentoring, and opportunities for professional development. Our values-driven culture promotes lifting others as we climb and provides a safe and inclusive environment where everyone can thrive.

In this question, highlight specific examples where you've successfully collaborated with various teams, discussing your approach to communication, problem-solving, and how you navigated conflicting priorities. Emphasize your role in facilitating discussions and delivering projects that met or exceeded expectations.

When answering this question, discuss your strategies for prioritization, such as using project management tools or techniques like the Eisenhower Matrix. Provide an example of a challenging situation you faced, how you assessed priorities, and the outcome of your decisions.

Outline your approach, emphasizing the importance of defining clear objectives, engaging stakeholders early, tracking progress through key performance indicators, and maintaining open communication throughout the project. Share a specific example where you successfully led such a program.

In your response, provide a compelling example where you encountered a significant roadblock. Discuss the steps you took to address it, including engaging stakeholders, negotiating resources, and the final outcome to show your problem-solving skills.

Share a specific instance where you recognized inefficiencies and took action to implement changes. Discuss the processes you improved, the strategies you employed to gain buy-in from the team, and the tangible results of those improvements.

Mention popular tools and methodologies such as Agile, Scrum, or Kanban, reflecting on how you apply them to manage timelines, resources, and team collaboration. Be prepared to discuss how you've tailored these tools/opinions based on project needs.

Discuss the methods you use to facilitate stakeholder alignment, such as regular status updates, review meetings, and maintaining an open feedback loop. Share a time when your proactive approach led to collective ownership of project goals.

Reflect on industry trends and potential challenges, such as data security, integration with legacy systems, or the rapid pace of technology. Demonstrate your understanding of these issues and articulate strategies for navigating them to ensure project success.

Articulate your leadership philosophy, whether it be collaborative, transformational, or hands-on. Provide examples of how you apply your style in motivating team members, encouraging innovation, and ensuring accountability.

Highlight your alignment with SimpliSafe's mission and values, such as customer obsession and collaboration. Discuss how the opportunity to work on cutting-edge IoT products excites you and how your background aligns with the company's goals.