Sales Executive - Shepherds Bush

As a Sales Executive at SIXT in Shepherds Bush, your primary responsibilities include creating the best rental experience by maximizing sales and service opportunities for every customer. You'll engage in face-to-face interactions with both commercial and private clients, advising them about our extensive vehicle fleet, including all protection items and extras. Additionally, you will manage our premium vehicle fleet and may assist with driving and valeting cars when needed, all while ensuring high levels of customer satisfaction.

To become a Sales Executive at SIXT in Shepherds Bush, you should possess a robust sales talent and relevant experience in customer service, sales, or a similar field such as tourism. Excellent communication skills are essential, along with a flexible approach to working hours, including weekends and public holidays. A valid driver’s license with at least 12 months of driving experience is also required to facilitate customer service effectively.

The compensation structure for a Sales Executive at SIXT in Shepherds Bush is designed to reward your hard work and dedication. You will receive a basic annual salary of £26,083.20, along with a guaranteed monthly bonus of £300 for the first six months. Additionally, there's an opportunity to earn further through an uncapped bonus system, with the potential on-target earnings (OTE) reaching around £35,000, ensuring your efforts directly translate into financial rewards.

At SIXT, we believe in the growth of our employees. As a Sales Executive, you will benefit from a range of professional development opportunities, including paid training sessions designed to enhance your skills in sales and customer service. We encourage you to take advantage of the various development programs available to grow your career within our dynamic organization, setting you on a path to success.

As a Sales Executive at SIXT in Shepherds Bush, you can expect a collaborative and energetic work environment focused on providing exceptional customer service. You will work alongside a team of supportive colleagues committed to excellence in the rental experience. Additionally, our strong emphasis on employee wellbeing and support, combined with family-friendly policies, ensures that you feel valued and part of the SIXT family.

To effectively prioritize customer relationships as a Sales Executive, I focus on active listening, understanding customer needs, and providing personalized solutions. Building rapport is essential, and I aim to make each interaction memorable, ensuring customers feel valued and respected.

In a competitive environment, I leverage product knowledge, highlight unique service offerings, and tailor my sales approach to address specific customer needs. By enhancing the customer experience and fostering trust, I can differentiate our services and drive sales effectively.

Certainly! One time, a customer was unhappy with their rental vehicle due to not having the expected features. I listened patiently to their concerns, reassured them, and quickly found a suitable alternative. By being proactive and responsive, I turned the situation around, leading to a satisfied client.

I find a consultative sales technique to be most effective. Engaging customers in a conversation, asking open-ended questions, and focusing on their needs allows me to tailor my pitch. By emphasizing benefits over features, I can create a compelling case for our services.

In my previous role, I implemented a follow-up strategy for leads that allowed me to exceed sales targets by 25%. By consistently checking in and providing valuable information, I was able to convert leads into loyal customers while enhancing their experience with our services.

I approach busy situations by remaining calm and organized. Prioritizing tasks and focusing on one customer at a time helps me maintain excellent service levels without compromising quality, ensuring every customer feels taken care of, even during peak periods.

I ensure compliance with company policies by keeping myself updated on all protocols and procedures. Regular training sessions help me stay informed, and I prioritize adherence to these policies in all interactions, maintaining both security and trust with customers and the company.

I am motivated by the opportunity to make a positive impact on customers’ experiences. Achieving sales goals and receiving recognition for my contributions also drive me. The challenge of meeting and exceeding targets inspires me to continually improve my skills and performance.

I build rapport quickly through genuine engagement, using active listening and positive body language. I ask questions about their preferences and interests to create a dialogue. This approach helps customers feel comfortable and valued from the moment they walk through the door.

I want to work as a Sales Executive for SIXT because I admire its commitment to customer service and innovation in the mobility industry. The opportunity to work with a premium vehicle fleet and contribute to an exceptional customer experience aligns perfectly with my skills and career goals.