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Concession Shop Leader | (inside Bloomingdales at The Shops at Riverside)

SKIMS is a solutions-oriented brand creating the next-generation of underwear, loungewear, and shapewear.

 

We set new standards with our game-changing product and are a driving force within pop-culture.


We are looking for a Shop Leader to lead SKIMS’ new concession boutique opening in Bloomingdale’s. As a Concession Shop Leader, you will work closely with the SKIMS corporate leadership team to ensure the boutique meets all brand guidelines and achieves business results.

 

In this role, you will have the opportunity to grow and develop your leadership skills while making a significant impact on SKIMS’ success. You are responsible for all store activities including sales leadership, customer experience, visual merchandising, operations management, developing and nurturing a team that embodies the SKIMS ethos.

 

You will drive your business with a people first mindset, a passion for product, and excellent operational skills. You are a developer of others and have experience building diverse teams. You demonstrate strong interpersonal skills that set you apart and you are energized by tackling complex problems.

 

If you are a motivated, detail-oriented individual with a passion for fashion and a desire to excel in a leadership role, we invite you to apply for this exciting opportunity with SKIMS. Join us and be part of a team that is revolutionizing the fashion industry.     

         

Responsibilities:

·      You are responsible for communicating financial goals to the team and sharing how individual contribution impacts performance results.

·      We expect you to actively source, network, and recruit top talent to make up your SKIMS team.

·      You educate Team Members (SKIMS and Bloomingdales employees) on SKIMS’s Mission and Values ensuring that they are reflected in all that we do.

·      You are the voice of the brand and share relevant information with Team Members to ensure they thrive at work.

·      You are a developer of others – you coach, motivate, and inspire other to produce their best work.

·      You create individualized development plans, support career growth, and enable succession planning.

·      You create and nurture and environment that is customer centric ensuring an excellent experience for all. You do this through a customer first mindset, leading the sales floor with presence, and coaching the sales team to selling behaviors.

·      You are operational by nature and manage all operational aspects of your business, including but not limited to stock room activities, shipping and receiving, inventory management, and coaching the ops team to operational standards.

·      You oversee the overall in-store environment including but not limited to; Visual merchandising, store standards and cleanliness, replenishment, and marketing.

·      We expect you to lead through the lens of productivity and profitability through strong operational controls including strategic scheduling, payroll control and Inventory management.

·      You own the stores P & L and manage it through all controllable metrics; actively analyzes business trends and adjust accordingly.

 

Requirements:

·      You should have 4+ years of leadership experience, specifically within a department store - you must have strong leadership skills and the ability to effectively lead a team. Concession model leadership is highly preferred.

·      We expect you to have a proven track record of hiring, leading, and developing effective retail teams.

·      Strong written and verbal communication skills are required.

·      The ability to work closely and effectively with others is important and expected.

·      We expect you to have a deep understanding of customer service principles and the ability to provide exceptional service to all customers.

·      You should possess strong problem-solving abilities and be able to handle any issues that may arise in the store.

·      We expect you to have strong operational and organizational skills.

·      We expect you to have strong visual merchandising skills, a keen eye for detail, ensuring that the store is always presented in a compelling manner.

·      We value flexibility and expect you to be available to work evenings, weekends, and holidays as needed.

 

Skills :

Retail Experience, Leadership, Team Management, Store Operations, Visual Merchandising, Inventory Management, Problem-Solving, Time Management, Communication Skills, Organizational Skills, Detail Oriented, Customer Service, Business Analysis

 


$68,000 - $75,000 a year

SKIMS is committed to continuously creating an inclusive environment for all employees and candidates, reflective of the rich diversity of the communities we serve. Equitable workplaces foster innovation and excellence, and in our commitment to culture of belonging qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.


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Average salary estimate

$71500 / YEARLY (est.)
min
max
$68000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Concession Shop Leader | (inside Bloomingdales at The Shops at Riverside), SKIMS (CA)

Are you ready to step into a significant leadership role at SKIMS, the innovative brand that's shaking up the fashion industry? As our Concession Shop Leader located inside Bloomingdale’s at The Shops at Riverside in Hackensack, New Jersey, you'll spearhead the launch of our newest boutique. Your responsibilities will include leading a talented team, ensuring the store aligns with SKIMS’ mission and values, and maintaining exceptional customer experiences. We’re looking for an individual with a strong foundation in retail leadership, ideally with over four years of experience and familiarity with the concession model. You'll be the voice of our brand, communicating both financial goals and the unique SKIMS ethos to inspire your team. You'll also get to flex your strategic skills, as you manage operations, stockroom activities, visual merchandising, and market the SKIMS brand effectively. This is an opportunity to develop and nurture your team members, create personalized development plans, and uphold SKIMS’ commitment to inclusivity and innovation. If you're detail-oriented and passionate about fashion, this role is perfect for you! Join SKIMS and lead the way in revolutionizing the fashion landscape while advancing your career to new heights.

Frequently Asked Questions (FAQs) for Concession Shop Leader | (inside Bloomingdales at The Shops at Riverside) Role at SKIMS (CA)
What is the role of a Concession Shop Leader at SKIMS?

As a Concession Shop Leader at SKIMS, you'll be responsible for overseeing the operations of our new boutique in Bloomingdale's. This includes sales leadership, team development, customer experience, visual merchandising, and ensuring that all activities align with our brand guidelines. Your leadership will be crucial in driving business results and fostering a culture that embodies the SKIMS ethos.

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What qualifications do I need for the Concession Shop Leader role at SKIMS?

To qualify for the Concession Shop Leader position at SKIMS, you should possess over four years of leadership experience, particularly within department stores. A proven track record in hiring and developing retail teams is essential, along with strong operational, visual merchandising, and customer service skills. Excellent communication and problem-solving abilities are crucial for succeeding in this role.

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How does SKIMS ensure a customer-centric environment at the new concession boutique?

SKIMS prioritizes a customer-centric environment by empowering the Concession Shop Leader to lead through a customer-first mindset. This leader is responsible for coaching the sales team, managing operations effectively, and ensuring that all customers receive exceptional service. By fostering a positive atmosphere and modeling strong customer service principles, the shop leader helps maintain a welcoming space for shoppers.

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What kind of team development initiatives does a Concession Shop Leader at SKIMS implement?

A Concession Shop Leader at SKIMS is dedicated to team development by creating individualized growth plans for each team member, nurturing their career progression, and coaching them to reach their full potential. You'll educate your team on SKIMS’ mission and values, ensuring that they always perform at their best and embody the company's ethos while at work.

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What are the key operational responsibilities of a Concession Shop Leader at SKIMS?

The Concession Shop Leader at SKIMS is responsible for managing all operational aspects of the boutique, including stock room activities, inventory management, and visual merchandising standards. You will analyze business performance through financial metrics, adjust strategies accordingly, and oversee all processes to ensure efficient store operations, ultimately leading to profitability.

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Common Interview Questions for Concession Shop Leader | (inside Bloomingdales at The Shops at Riverside)
Can you describe your leadership style as a Concession Shop Leader?

When discussing your leadership style, focus on how you prioritize team development and create a supportive environment where each member feels valued. Highlight experiences where you coached team members to enhance their performance and how that contributed to team success. Use examples from past roles to illustrate your approach.

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How do you manage operational challenges in a retail environment?

To manage operational challenges effectively, emphasize your problem-solving skills and your proactive approach to identifying and addressing issues before they escalate. Provide a specific example of a challenge you've faced in a retail setting and the steps you took to resolve it, showcasing your ability to maintain efficiency.

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What strategies would you use to enhance customer experience at SKIMS?

Outline your customer service philosophy and how you would implement it at SKIMS. Discuss strategies such as personalized service, staff training, and customer feedback mechanisms. Provide examples from previous roles where initiatives you led improved customer satisfaction and sales.

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How do you ensure your team meets financial performance goals?

Explain how you communicate financial goals to your team and how you align individual performances with these targets. Share a specific situation where you successfully motivated your team to achieve financial objectives and the strategies you employed to track and improve sales.

Join Rise to see the full answer
Can you give an example of how you've built a diverse team?

When answering, focus on your commitment to diversity in the workplace. Share your approach to recruiting and how you intentionally create a diverse team that reflects the community and customer base. Use an example from your past experience to reinforce your efforts.

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How do you prioritize tasks in a fast-paced retail environment?

Discuss your time management techniques, highlighting your ability to prioritize tasks based on urgency and importance. Provide an example of a busy day in your previous experience and how your planning helped you and your team remain productive and organized.

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What actions do you take to ensure visual merchandising is effective?

Share your methodology for visual merchandising, including how you assess trends, evaluate customer preferences, and implement changes. Offer a concrete example of a visual display you created that increased foot traffic or sales to illustrate your success.

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How do you handle conflict within your team?

Explain your approach to conflict resolution, emphasizing open communication and seeking a collaborative solution. Share a specific instance where you effectively resolved a conflict among team members and the outcomes of your intervention.

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What methods do you use to analyze business trends in retail?

Describe the tools and metrics you utilize to analyze retail business trends. Explain how you apply your findings to adjust strategies in areas such as inventory, sales, and marketing to boost overall performance, using concrete examples from your experiences.

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Why do you want to be a Concession Shop Leader at SKIMS?

In your answer, convey your alignment with SKIMS' mission and values, and discuss your enthusiasm for fashion and retail leadership. Share specific aspects of the brand that resonate with you and how you believe your skills can contribute to the team's success at SKIMS.

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Dental Insurance
Vision Insurance
Disability Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Performance Bonus
Family Medical Leave
Paid Holidays

Skims is a manufacturer and retailer specializing in undergarments and loungewear designed to enhance body shape, offering a variety of bodysuits, shapewear, and underwear in styles and shades that cater to different body types.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
January 1, 2025

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