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Salesforce Consumer Goods Cloud Consultant, Global Salesforce

Who You’ll Work WithIn our Salesforce business, we help our clients bring the most impactful customer experiences to life and we do that in a way that makes our clients the hero of their transformation story. We are passionate about and dedicated to building a diverse and inclusive team, recognizing that diverse team members who are celebrated for bringing their authentic selves to their work build solutions that reach more diverse populations in innovative and impactful ways. Our team is comprised of customer strategy experts, Salesforce-certified experts across all Salesforce capabilities, industry experts, organizational and cultural change consultants, and project delivery leaders. As the 3rd largest Salesforce partner globally and in North America, we are committed to growing and developing our Salesforce talent, offering continued growth opportunities, and exposing our people to meaningful work that aligns to their personal and professional goals.Job Title: Salesforce – Consumer Goods Cloud ConsultantYou are the primary implementation resource on a Salesforce Consumer Goods Cloud engagement. You work with the project Architect to understand the overall solution design, and are responsible for defining use cases and requirements, building out the declarative aspects of the solution, and authoring supporting documentation.Responsibilities• Propose, implement, and manage the implementation of Salesforce Consumer Goods Cloud solutions that meet business requirements• Lead client sessions to gather, define, and document business requirement• Develop implementation estimates and plans for phases of the delivery lifecycle, including development, testing, training, communication, deployment, and post-production support• Document requirements in the form of use cases• Demonstrate solution functionality to business stakeholders as needed• Design and participate in end-user acceptance testing• Present solution options to customer, evaluating the pros and cons of declarative configuration against code and customization• Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping• Participate in declarative system configuration when necessary• Provide technical and functional expertise to project teams• Participate in training content development, Administrator, and end-user training delivery• Travel Requirement: Willingness to travel up to 50% for the Global Salesforce TeamQualifications• 2+ years of CRM experience and proven understanding of a full software development lifecycle• 2+ years of hands-on experience with packaged applications, preferably Salesforce Consumer Goods Cloud, implementing full project lifecycles. Other areas of experience may include Microsoft, Siebel, SAP, or similar enterprise-level applications.• Specific Qualifications:• Requirements gathering – Experience participating in and leading requirements gathering sessions and documenting detailed user stories, defined outcomes, and success criteria• System configuration - Ability to effectively design a scalable solution to meet client business needs, and participate in system configuration when necessary• Project management - Understanding of core project management concepts, theories, practices, and methods including Agile• Familiarity with agile software delivery methodologies and tools such as Scrum, Jira, and Rally• Understanding of the Salesforce product suite including Consumer Goods Cloud• Active Salesforce certifications or ability to achieve relevant certifications upon hireAbout UsSlalom is a purpose-led, global business and technology consulting company. From strategy to implementation, our approach is fiercely human. In eight countries and 45 markets, we deeply understand our customers—and their customers—to deliver practical, end-to-end solutions that drive meaningful impact. Backed by close partnerships with over 400 leading technology providers, our 13,000+ strong team helps people and organizations dream bigger, move faster, and build better tomorrows for all. We're honored to be consistently recognized as a great place to work, including being one of Fortune's 100 Best Companies to Work For seven years running. Learn more at slalom.com.Compensation And BenefitsSlalom prides itself on helping team members thrive in their work and life. As a result, Slalom is proud to invest in benefits that include: meaningful time off and paid holidays, parental leave, 401(k) with a match, a range of choices for highly subsidized health, dental, & vision coverage, adoption and fertility assistance, and short/long-term disability. We also offer additional benefits such as a yearly $350 reimbursement account for any well-being related expenses as well as discounted home, auto, and pet insurance.Slalom is committed to fair and equitable compensation practices. For this position, the base salary pay range for the Consultant role is $96,000 - $177,000 Senior Consultant role is $110,000 - $203,000. In addition, individuals may be eligible for an annual discretionary bonus. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.EEO and AccommodationsSlalom is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans’ status, or any other characteristic protected by federal, state, or local laws. Slalom will also consider qualified applications with criminal histories, consistent with legal requirements. Slalom welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.We will accept applications on an ongoing basis until 1/6/24
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Average salary estimate

$136500 / YEARLY (est.)
min
max
$96000K
$177000K

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What You Should Know About Salesforce Consumer Goods Cloud Consultant, Global Salesforce, Slalom

Are you ready to take on a challenging and rewarding role as a Salesforce Consumer Goods Cloud Consultant at Global Salesforce in beautiful Detroit, MI? If you're passionate about helping clients transform their customer experiences, this is the job for you! As a pivotal member of the team, you’ll collaborate with a project Architect to deliver top-notch implementations of Salesforce Consumer Goods Cloud solutions tailored to clients' unique business needs. Your responsibilities will include defining use cases, gathering requirements through interactive client sessions, and architecting impactful solutions that come to life through your expertise. With your strong CRM background and commitment to best practices, you’ll play a key role in the success of our projects from development to deployment. You’re not just documenting requirements; you’re a critical thinker who evaluates solution options and offers a winning case for both declarative configurations and innovative customizations. And because we believe in continuous learning, you’ll have ample opportunities for professional growth and development within a team that values inclusion and diversity. As a global leader in Salesforce consulting, Global Salesforce ensures that we provide our clients—and our employees—with the best possible support. Join us in shaping the future of Consumer Goods solutions today!

Frequently Asked Questions (FAQs) for Salesforce Consumer Goods Cloud Consultant, Global Salesforce Role at Slalom
What are the main responsibilities of a Salesforce Consumer Goods Cloud Consultant at Global Salesforce?

As a Salesforce Consumer Goods Cloud Consultant at Global Salesforce, you'll be responsible for leading the implementation of Salesforce solutions tailored to meet clients' business needs. This includes gathering requirements, documenting use cases, and presenting solution options to stakeholders. You will also manage different phases of the delivery lifecycle, participate in testing and training, and provide technical expertise throughout the project.

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What qualifications do I need to be a Salesforce Consumer Goods Cloud Consultant at Global Salesforce?

To become a Salesforce Consumer Goods Cloud Consultant at Global Salesforce, you should have at least 2 years of CRM experience, with hands-on knowledge of Salesforce Consumer Goods Cloud or similar packaged applications. Familiarity with requirements gathering, system configuration, and project management methodologies like Agile is also essential. Active Salesforce certifications or the willingness to achieve them upon hire are preferred.

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Is travel required for the Salesforce Consumer Goods Cloud Consultant position at Global Salesforce?

Yes, as a Salesforce Consumer Goods Cloud Consultant at Global Salesforce, you should be willing to travel up to 50% of the time. This travel is essential to meet with clients and deliver effective solutions across various locations.

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What benefits can I expect as a Salesforce Consumer Goods Cloud Consultant with Global Salesforce?

Global Salesforce offers a robust benefits package for their Salesforce Consumer Goods Cloud Consultants. This includes meaningful time off, 401(k) matching, comprehensive health coverage, parental leave, and a yearly reimbursement for well-being expenses. The organization is also dedicated to fair and equitable compensation practices.

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What kind of professional development opportunities exist for Salesforce Consumer Goods Cloud Consultants at Global Salesforce?

At Global Salesforce, professional development is a cornerstone of the work culture. As a Salesforce Consumer Goods Cloud Consultant, you will be encouraged to grow your skills through on-the-job experiences, training sessions, and access to Salesforce certifications, which enhances both your career and the value you bring to clients.

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Common Interview Questions for Salesforce Consumer Goods Cloud Consultant, Global Salesforce
Can you describe your experience with the Salesforce Consumer Goods Cloud?

When answering this question, focus on specific projects where you've utilized the Salesforce Consumer Goods Cloud. Highlight key responsibilities, challenges you faced, and the outcomes of your implementations to demonstrate your expertise.

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How do you approach gathering requirements from clients?

Describe your method for leading requirements-gathering sessions, emphasizing techniques such as active listening, asking open-ended questions, and ensuring clear communication with stakeholders to document their business needs accurately.

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What strategies do you use to manage multiple project phases effectively?

Explain the importance of setting clear timelines and milestones for each project phase. Discuss any tools or methodologies you use, such as Agile frameworks, to facilitate collaboration and keep stakeholders aligned throughout the project lifecycle.

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Explain how you validate solution functionality before client presentation?

Detail your process for conducting end-user acceptance testing and how you ensure that the solutions meet the defined requirements. Provide examples of how you've handled feedback from testing and made necessary adjustments.

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How do you handle scope changes during a project?

Discuss your experience with impact analysis for change requests. Convey the importance of communication with clients to reassess requirements and document changes meticulously to manage expectations effectively.

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What has been your most significant achievement as a Salesforce consultant?

Share a specific accomplishment where your skills made a substantial impact on a project. Focus on metrics or outcomes that showcase your contributions to client success and satisfaction.

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How do you keep up with the latest developments in Salesforce?

Mention any professional communities, courses, webinars, or resources you utilize to stay informed about Salesforce updates. Highlight your commitment to continuous learning and how it benefits your role as a consultant.

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Can you share an example of how you’ve improved a client's process using Salesforce?

Provide a detailed account of a situation where you identified a process inefficiency and used Salesforce tools to enhance it. Illustrate the changes you made, the implementation process, and the resulting benefits for the client.

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How do you ensure successful collaboration within a project team?

Discuss your approach to fostering open communication and teamwork, including regular check-ins, using collaboration tools, and creating an inclusive environment that encourages input from all team members.

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What challenges have you faced when implementing Salesforce solutions, and how did you overcome them?

Choose a specific challenge related to Salesforce implementation, describe your approach to overcoming it, and detail the key learnings you took away from the experience that have shaped your consulting practice.

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DATE POSTED
December 19, 2024

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