Turbomachinery Product Specialist

As a Turbomachinery Product Specialist at John Crane, you will manage internal sales inquiries for First Fit, Upgrades, and Retrofits. Your role will involve coordinating complex activities related to Asset Management, collaborating with stakeholders across various regions and assisting in strategic projects. You're essentially the bridge between our technical solutions and customers' needs.

To apply for the Turbomachinery Product Specialist role at John Crane, candidates typically need an engineering degree or equivalent work experience, along with at least five years in a commercial and technical position. Familiarity with the oil and gas markets is also highly advantageous.

While not strictly necessary, experience in the oil and gas industry can greatly enhance your application for the Turbomachinery Product Specialist role at John Crane. Understanding the specific applications and customer needs within this market is beneficial for success in this position.

At John Crane, we pride ourselves on a diverse and inclusive work environment. We run various employee resource groups, such as the Women@Work Network and Black Employee Network, to support our colleagues. Our commitment to inclusivity is woven into our culture and hiring practices.

Key skills for a Turbomachinery Product Specialist at John Crane include strong communication abilities, effective collaboration, a problem-solving mindset, and a general understanding of data analytics. These skills will help you manage complex inquiries and guide our sales teams efficiently.

The culture at John Crane is dynamic and collaborative. As a Turbomachinery Product Specialist, you'll be part of a team that values diversity, promotes innovation, and focuses on delivering excellent solutions in the energy sector while fostering mutual respect and support among colleagues.

Career development opportunities are abundant at John Crane for a Turbomachinery Product Specialist. You will engage in various high-stakes projects, gain substantial market insights, and likely receive support in pursuing further training and education tailored to your career path.

When answering this question, highlight specific instances where you've successfully managed complex sales inquiries, explaining your approach, the challenges you faced, and the outcomes achieved. Provide metrics if possible to showcase your effectiveness.

Explain your method for prioritization, such as using tools or techniques like the Eisenhower Box or prioritizing based on impact. Illustrate with a real situation where your approach benefited a project or team significantly.

Choose a project that demonstrates your ability to handle complexity. Discuss your responsibilities, the timeline, team dynamics, and any challenges you overcame. Emphasize the skills you utilized and the impact of your work.

Talk about your familiarity with SAP or other CRM systems, noting the specific functions you’re comfortable with, such as sales order processing or data management. Mention the relevance of this experience to the role at John Crane.

Share methodologies you’ve employed for market intelligence, such as surveys, competitor analysis, and direct customer feedback. Stress the importance of data in informing sales strategies and product development.

Discuss your conflict resolution strategy, emphasizing the importance of open communication, mediating discussions, or facilitating team-building exercises. Provide an example of a past conflict and how you navigated it effectively.

Outline your understanding of pricing strategies and how you align them with market conditions and company goals. Include specifics about price guideline creation and how you've previously monitored price realization.

Describe the measures you put in place to ensure quality, such as setting clear benchmarks, utilizing feedback loops, or maintaining regular check-ins. Provide examples of how these strategies led to successful project completions.

Express your understanding of data analytics in terms of sales forecasting, customer insights, and improving efficiency. Share anecdotes of how you've applied data analytics in your previous roles to drive decisions.

Convey your enthusiasm about the mission and values of John Crane. Discuss aspects like the company’s commitment to innovation, diversity, and environmental sustainability, aligning these with your career aspirations and values.