Manager, Merchants & Payments (Assortment Management)

As the Manager of Merchants & Payments (Assortment Management) at Soda Health, key responsibilities include managing the item taxonomy system, writing query-based rules for item classification, adjudicating change requests, and supporting the Merchant Integrations team. You will ensure that incoming data from new merchant partners is seamlessly mapped to our taxonomy, underpinning our mission to improve health equity.

The ideal candidate for the Manager, Merchants & Payments role at Soda Health should have 3-5+ years of experience in data-heavy roles, comfort with SQL or similar solutions, and familiarity with merchant technologies. A Bachelor's degree or equivalent experience is preferred, along with strong organizational skills and the ability to manage multiple projects across teams.

To stand out as a candidate for the Manager, Merchants & Payments role at Soda Health, demonstrate your past success in building efficient processes and managing data classification while showcasing your hands-on experience with SQL. Be prepared to provide specific examples of how you've creatively solved problems and contributed to collaborative projects in a team environment.

For the Manager, Merchants & Payments position at Soda Health, familiarity with tools such as JIRA and Looker Studio is essential for performing data insights, QA analysis, and issue resolution. Strong data management capabilities, particularly with integrating large data sets, will augment your role in maintaining and evolving our item taxonomy.

The work environment for the Manager, Merchants & Payments at Soda Health is entirely remote. We operate a distributed workforce model, meaning you’ll collaborate with a diverse group of professionals across the country. You’ll need reliable internet access and basic home office equipment, which Soda Health will assist with by providing a work laptop and other necessary tools.

When discussing your experience, focus on specific projects where you successfully integrated large data sets and managed them efficiently. Highlight any tools you used like SQL or JIRA and detail your approach to ensuring data accuracy and compliance within the taxonomy framework.

You should emphasize your organizational skills and ability to prioritize tasks effectively. Provide an example that illustrates how you juggle multiple responsibilities and how effective communication with stakeholders helped you manage expectations and meet deadlines.

Talk about specific methods you've implemented to streamline processes without compromising quality. Mention any tools or frameworks you have experience with and discuss how you've measured success or made adjustments based on outcomes.

Discuss your understanding of taxonomy systems, emphasizing their role in data classification and management. Cite examples from past roles where you successfully implemented or enhanced taxonomy structures, linking it to improved organizational efficiency.

Share a specific instance highlighting your collaborative efforts, focusing on communication, problem-solving, and project management. Illustrate how you engaged with product and engineering teams to align strategies, overcome challenges, and achieve mutual goals.

Explain your approach to managing change requests, emphasizing the importance of maintaining accurate documentation and stakeholder communication. Provide examples that showcase your method for evaluating, implementing, and communicating changes effectively.

Assert your comfort level with SQL by sharing past experiences using it for data management and querying. Highlight the complexity of queries you've written or challenges you've faced and how you overcame them to accomplish your goals.

Communication is vital in this role; it ensures all stakeholders are informed and aligned. Articulate your strategies for maintaining clear, concise communication with different teams while facilitating information sharing during project phases.

Recall a significant challenge that tested your skills, offering a detailed narrative of how you approached it, the steps you took to resolve it, and what you learned from the experience that you can apply to the Manager, Merchants & Payments position.

Discuss your thoughts on the evolving landscape of data management, particularly in healthcare technology. Mention trends such as AI, machine learning, or data transparency and how you believe these will impact roles like the Manager, Merchants & Payments in the future.