Director 3 - Facilities Operations - job 2 of 2

The Director of Facilities Operations at Sodexo oversees custodial operations while having some responsibility for grounds and maintenance within the K-12 school district at Fort Wayne Community Schools. Key responsibilities include managing business operations, building effective relationships with clients, and driving business results in Facilities/Engineering, all while developing a strong team.

To qualify as a Director of Facilities Operations at Sodexo in Fort Wayne, you need a Bachelor’s Degree or equivalent experience, alongside at least 5 years of management and functional experience. A proven track record in facilities management leadership and proficiency in various technical systems is also essential.

The Director of Facilities Operations at Sodexo promotes a work environment that values inclusivity and diversity. By fostering team building and staff development, the role creates space for innovation, collaboration, and mutual respect, ultimately leading to enhanced service delivery and personal growth for all team members.

Absolutely! At Sodexo, there are plenty of career growth opportunities for a Director of Facilities Operations. The company offers ongoing support for professional development and resources aimed at enhancing your skills and advancing your career, ensuring you can continuously thrive in your role.

Sodexo provides a comprehensive benefits package to its Director of Facilities Operations, including medical, dental, and vision care, as well as a 401(k) plan with matching contributions. Additionally, employees receive paid time off, company holidays, and tuition reimbursement to support ongoing education and career advancement.

When leading a diverse team, I would focus on building relationships through open communication and inclusivity. Creating an environment where every team member feels valued allows for creativity and diverse perspectives, which ultimately enhance our collaborative efforts in facilities management.

I would implement regular training sessions, clear communication of expectations, and ongoing performance reviews to ensure quality service in custodial operations. Empowering staff with the necessary tools and resources while fostering a supportive atmosphere will be crucial.

Handling conflicts requires clear communication, active listening, and a willingness to understand different viewpoints. I would encourage team members to express their concerns and work collaboratively to find mutually satisfactory solutions, ensuring the team's harmony and productivity remain intact.

Sure! One successful project involved revamping the waste management system in a school district. By researching sustainable practices and collaborating with stakeholders, we significantly reduced operational costs and improved the environmental footprint, demonstrating the potential of effective facilities management.

Customer service is pivotal in facilities operations as it directly impacts user satisfaction and engagement. As a Director, I would prioritize building strong relationships with clients through active communication and service responsiveness to ensure their needs are continuously met.

Ensuring safety compliance starts with a thorough understanding of regulations. I would implement rigorous training programs and regular safety audits, promoting a workplace culture focused on safety awareness and adherence to regulatory standards throughout our facilities.

I typically monitor metrics such as operational efficiency, customer satisfaction scores, maintenance response times, and budget adherence. These KPIs provide a comprehensive view of performance and help identify areas for improvement to enhance overall operations.

Adaptability is essential; I prioritize proactive planning and quick response strategies. Regularly updating contingency plans and ensuring my team is trained to handle unexpected challenges ensures we can maintain operational integrity during uncertain times.

To engage and motivate my team, I would ensure they have a voice in decision-making, recognize their efforts regularly, and provide opportunities for professional development. Fostering a sense of purpose and belonging drives motivation and enhances commitment.

My approach to budgeting in facilities operations involves thorough analysis of past expenditures alongside strategic planning for the upcoming year. I aim to align financial resources with operational needs, ensuring that budgets are both realistic and accountable to enhance overall efficiency.