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Inside Technical Sales - Solar Service

Why Solar Alternatives?

We believe in doing well by doing good! Solar Alternatives' mission is to help our neighbors save money and secure a sustainable energy future with the best technology available. If you can represent a high-technology product with purpose and value, then you may have a rewarding future in solar energy. Solar Alternatives specializes in Solar Energy, Standby Power, and Energy Efficiency, and in creating opportunity for those with the drive to set and achieve ambitious goals. We believe in recruiting, training and developing individuals with the attitude to help clients and succeed.

Inside Technical Sales agents are the first and last contact with solar owners looking for system support, and are brand ambassadors for clean energy. You'll have the opportunity to earn base salary plus commission on new services.

We believe in hiring the best, and providing a flexible schedule and job independence to encourage innovation. Help your team grow, and improve your own skills with easy access to colleagues, team leaders, and managers. Every perspective is unique and we value new insight and ideas.

  • Excellent communication skills - Persuasive & Friendly (Retail experience a PLUS)
  • Customer service or call center experience helpful (This is an outbound role)
  • Organized and goal-minded with phone calls and email
  • Help explore and find solutions to common problems
  • Keep project data organized and updated in company CRM tool
  • Initiate and support service sales process for the rest of the team
  • Consistent work schedule and availability
  • Stay sharp, professional, and bright eyed with all prospects
  • Advanced product and sales training to ensure success
  • Unlimited earning potential, with commission and bonuses
  • Top performers earning $60k+ per year
  • Two weeks paid leave, plus 7 bank holidays
  • Use of professional company tools including customized CRM and VOIP system
  • Qualified leads from the best sources available
  • The peace of mind that comes with offering only best in class products, installation, and services
  • Health insurance, vision, dental benefits standard
  • 401K with company match

Average salary estimate

$60000 / YEARLY (est.)
min
max
$60000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inside Technical Sales - Solar Service, Solar Alternatives

Are you ready to make an impact in the world of renewable energy? Solar Alternatives is seeking an enthusiastic Inside Technical Sales representative for our Solar Service department! At Solar Alternatives, we are passionate about helping our community save money and transition to a sustainable energy future. As the friendly face of our company, you will play a crucial role in assisting solar owners with system support and guiding them to the best high-technology solar products available. In this position, you’ll not only engage directly with clients, building relationships and providing solutions, but you will also have the opportunity to earn a base salary plus commission on new services you help initiate. We’re on the lookout for individuals who possess excellent communication skills and have a knack for persuasive, friendly interactions. Familiarity with customer service or call center environments will be beneficial since this is an outbound role. Here, at Solar Alternatives, we pride ourselves on fostering an innovative and collaborative work atmosphere, which allows our Inside Technical Sales team to thrive. Enjoy a flexible schedule, two weeks of paid leave, health benefits, and an exciting commission structure that rewards high performers with the potential to earn over $60k annually. We’re committed to your development, offering advanced product and sales training that will set you up for success. Join us in becoming a brand ambassador for clean energy and help drive our mission forward. Let’s shape a sustainable future together!

Frequently Asked Questions (FAQs) for Inside Technical Sales - Solar Service Role at Solar Alternatives
What are the primary responsibilities of an Inside Technical Sales - Solar Service at Solar Alternatives?

As an Inside Technical Sales representative at Solar Alternatives, your responsibilities will include being the first point of contact for solar owners needing support. You'll engage with leads through outbound calls and emails, helping to explore solutions to their queries, and initiating the sales process for service offerings. It's essential to maintain organized project data in our CRM tool and to work collaboratively with your team to drive sales and customer satisfaction.

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What qualifications do I need to apply for the Inside Technical Sales position at Solar Alternatives?

To apply for the Inside Technical Sales - Solar Service role at Solar Alternatives, candidates should have excellent communication skills, ideally with a background in customer service or retail. While prior experience in a call center can be an asset, it’s your persuasive and friendly demeanor that will really shine in this position. Organizational skills and a goal-oriented mindset are critical, along with a strong willingness to learn and adapt to new sales techniques.

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What benefits can I expect as an Inside Technical Sales representative at Solar Alternatives?

As an Inside Technical Sales representative at Solar Alternatives, you can look forward to two weeks of paid leave, health, vision, and dental insurance coverage, and a 401K plan with company matching. Additionally, you'll enjoy the potential for unlimited earnings through commission and bonuses, as well as advanced training programs aimed to enhance your skills and career growth.

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How does the commission structure work for the Inside Technical Sales role at Solar Alternatives?

The commission structure for the Inside Technical Sales - Solar Service position at Solar Alternatives is designed to reward your hard work and results. You will earn a base salary plus commission on the new services you sell. Our structure encourages teamwork and individual performance, with top performers having the potential to earn over $60k annually. This flexible commission model ensures that your earnings reflect your effort and success.

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What kind of training can I expect if I join Solar Alternatives in the Inside Technical Sales position?

When you join Solar Alternatives as an Inside Technical Sales representative, you'll benefit from comprehensive training including advanced product knowledge and effective sales techniques. Our aim is to equip you with all you need to excel in your role and confidently engage with clients. Our supportive environment, along with access to experienced team leaders and managers, ensures that you continue to grow and develop throughout your career with us.

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Common Interview Questions for Inside Technical Sales - Solar Service
Can you describe your experience in customer service and how it applies to the Inside Technical Sales role?

Highlight your past experience in customer service, emphasizing your communication skills and ability to resolve issues effectively. Showcase specific instances where you turned challenges into opportunities for the client, and connect these experiences to how you would serve solar owners at Solar Alternatives.

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How do you stay organized when handling multiple client inquiries?

Discuss your organizational strategies, such as using to-do lists, prioritizing tasks, and leveraging CRM tools to keep project data updated. Emphasize how these strategies will help you manage client inquiries efficiently at Solar Alternatives.

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What strategies would you use to initiate and support the service sales process?

Explain your approach to initiating a sales conversation: how you listen to client needs, propose tailored solutions, and follow up to ensure satisfaction. Include examples of how this has worked for you in previous roles.

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Why do you believe renewable energy, specifically solar, is essential for the future?

Articulate your passion for renewable energy and articulate the benefits it brings to both the environment and consumers. Discuss specific trends or technologies in solar energy that inspire you and align with the mission of Solar Alternatives.

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How do you handle objections from clients during a sales conversation?

Provide a thoughtful response on how you acknowledge client concerns, ask probing questions to understand the objection better, and provide information to reassure them. Share an example where you successfully overcame an objection.

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What motivates you in a sales environment?

Share your intrinsic motivations such as the desire to help people, achieve personal and team goals, and contribute positively to the environment. Relate these motivations back to the culture at Solar Alternatives and how it drives you to excel in Inside Technical Sales.

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Can you give an example of a time when you achieved or exceeded a sales target?

Detail a specific instance from your career where you met or surpassed your sales goals. Discuss the strategies you employed, the process you followed, and the results achieved to demonstrate your effective sales techniques.

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How do you plan to keep up with advancements in solar technology and products?

Discuss the importance of continuous learning and your commitment to staying informed through industry resources, training, and networking. Mention any specific resources or methods you use presently or plan to utilize at Solar Alternatives.

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What role do you believe teamwork plays in a sales environment?

Express the importance of collaboration, communication, and sharing successes among team members. Share examples of how you’ve leveraged teamwork to drive sales or resolve customer issues in the past.

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Why do you want to work at Solar Alternatives specifically?

Reflect on your alignment with the company’s mission and values. Highlight your passion for renewable energy and how you see yourself contributing to an innovative and community-focused company like Solar Alternatives.

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TEAM SIZE
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LOCATION
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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 5, 2025

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