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Major Account Manager - Middle East

Why should I Apply:


At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quickly and systematically. We build solutions that don’t just solve symptoms of problems – we fix problems at the source – source code, to be specific.


We have a dynamic culture with employees worldwide and hub offices in the USA, Switzerland, the UK, Singapore, and Germany. We believe team members should have the opportunity to come to work every day, work on a product they are proud of, love what they do, and feel energized by their peers. With our roots deep in the open source community, we’re all about the mission: provide solutions that deliver Clean Code.


Sonar solves the trillion-dollar challenge of bad code. Sonar equips organizations to achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. Clean Code produces software that is maintainable, reliable, and secure, allowing development teams to spend less time fixing issues and more time innovating. With Sonar, and by employing the company’s Clean as You Code methodology, organizations minimize risk, reduce technical debt, increase productivity, and derive more value from their software in a predictable and sustainable way.


Sonar’s open-source and commercial products – SonarLint, SonarCloud, and SonarQube – support over 30 programming languages, frameworks, and infrastructure technologies. Trusted by more than 500,000 organizations and used by more than 7 million developers globally to clean more than half a trillion lines of code, Sonar is integral to delivering better software.


The impact you will have  


Use your problem-solving abilities and customer focus to evangelize the code quality management philosophy embraced by over 400,000 organizations. Utilize your proven sales skills to highlight product value, drive adoptions, and significantly expand our customer base.


Engage with developers, decision-makers, and procurement in diverse industries and company sizes. Seize this opportunity to directly influence the direction and processes of our Sales Team and organization as we grow. This is your chance to drive sales success and impact our upward trajectory!


On a daily basis, you will
  • Generate new leads and opportunities within an assigned account set, representing our largest and most strategic existing customer base at Sonar via upselling and cross-selling.
  • Ensure that minimum requirements are established, managed and maintained with customers, such as quarterly business reviews.
  • Onboard customers throughout their entire journey with SonarSource commercial products.
  • Develop relationships with champions within existing customer accounts.
  • Size and quote customer software license needs.
  • Negotiate and close upgrades to existing implementations.
  • Interact with customers over phone, email, video conference, and on-site meetings when necessary.
  • Support marketing efforts with account-based customer-focused marketing campaigns.
  • Pro-actively engage in building, growing and sharing sales team best practices.
  • Accurately capture and report all aspects of account and opportunity information within the SFDC platform.
  • Utilize Salesforce.com to set daily activity and accurately forecast opportunity pipeline.


The technical skills you will demonstrate
  • Proven successful 7+ years of experience in a B2B sales role, ideally in a SaaS or subscription model. Focus on building and managing customer relationships. Experience selling a technical product to a technical buyer.
  • Experience selling to the Middle East/MEA market
  • Proven expertise in account planning and prospecting, using various channels and tools for prospecting, such as Zoominfo, LinkedIn, calling and networking.
  • Expertise in navigating and growing a pipeline in existing customer accounts and taking a deal from Lead Qualification to Closed Won.
  • Familiarity in supporting and selling to large enterprise customers and managing and negotiating larger (> 100k USD) enterprise deals.
  • Ability to drive the sales process effectively through phone calls, emails, and virtual and on-site meetings.
  • Proficiency in communicating with executive-level contacts and delivering value messages based on the persona you are engaging with (bottom/up and top/down approach)
  • Salesforce.com lover; you know it and can’t imagine sales without it.
  • Customer-Centric focus; We Want Happy Customers.
  • Written and spoken English at a professional level. 


The soft skills you will demonstrate
  • Solid communication and listening skills: handling objections and taking feedback and coaching.
  • Team player interested in seeing the company goals achieved alongside the team and individual goals.
  • Self-driven and proactive attitude


Nice to have
  • Experience in a B2B sales role in a SaaS or subscription model.
  • Experience in Software Development Tooling sales or experience selling into the Development side of IT.
  • Experience with selling and closing deals internationally.




Why you will love it here:


Our culture and mission set us apart. We have a dynamic work culture that values respect and kindness – and embraces the right to fail (and get right back up again!). We believe that the best idea wins and everyone has a voice.

We believe that great people make a great company. We value people skills as much as technical skills and strive to keep things friendly and laid-back while still being passionate leaders in our domains. Our 550+ SonarSourcers from 33 different nationalities can relate!

We have a growth mindset. We love to learn and believe that continuous education is critical to our success. In an ever-changing industry, new skills are a must, and we're happy to help our team acquire them.



We prioritize Diversity, Equity, and Inclusion:


At Sonar, we are a global workforce and recognize the value of different backgrounds, and global cultures.


We are committed to creating a diverse work environment and are proud to be an equal-opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


All offers of employment at Sonar are contingent upon the clear results of a comprehensive background check conducted prior to the start date.


Please note that applications submitted through agencies or third-party recruiters will not be considered.

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CEO of Sonar
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Olivier Gaudin
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Average salary estimate

$130000 / YEARLY (est.)
min
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$120000K
$140000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Major Account Manager - Middle East, Sonar

If you're an enthusiastic sales professional looking to make a significant impact, consider joining Sonar as a Major Account Manager - Middle East. Here at Sonar, we are a dynamic team dedicated to helping organizations produce clean, responsible code effortlessly. Our innovative solutions address the root causes of coding issues, equipping over 500,000 organizations with tools that increase productivity and reduce technical debt. As a Major Account Manager, you will be at the forefront of our mission, leveraging your seven-plus years of B2B sales experience to expand our footprint in the Middle East market. Engage with key stakeholders across diverse industries, develop strong relationships, and capitalize on upselling and cross-selling opportunities with our vast customer base. You’ll be responsible for onboarding clients, conducting quarterly business reviews, and ensuring our customers maximize the value of Sonar’s products throughout their journey with us. Your expertise in navigating complex deals for enterprise customers will prove invaluable as you quote software licenses, negotiate upgrades, and foster a customer-centric approach. Each day, you’ll collaborate with a passionate team that embraces respect, kindness, and a commitment to learning. With our open-source and commercial products supporting over 30 coding languages, you’ll be excited to sell solutions that clean more than half a trillion lines of code! If you want to influence the trajectory of a rapidly evolving company known for its innovative culture, the Major Account Manager - Middle East role at Sonar might just be the perfect opportunity for you.

Frequently Asked Questions (FAQs) for Major Account Manager - Middle East Role at Sonar
What are the key responsibilities of a Major Account Manager at Sonar?

As a Major Account Manager at Sonar, you’ll engage new leads, upsell existing customers, and manage key accounts in the Middle East. Your role involves conducting quarterly business reviews, onboarding clients, and actively building relationships with decision-makers across various industries.

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What qualifications are required for the Major Account Manager position at Sonar?

Sonar seeks candidates with at least 7 years of experience in B2B sales, preferably within a SaaS model. A strong track record in account planning, managing enterprise deals, and familiarity with Salesforce.com is highly valued for this role.

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How does the Major Account Manager role contribute to Sonar's mission?

The Major Account Manager at Sonar plays a vital role in advocating the code quality management philosophy. By fostering strong relationships and driving product adoption across existing accounts, you directly influence our mission to deliver Clean Code and empower developers worldwide.

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What skills are beneficial for a Major Account Manager at Sonar?

Exceptional communication and listening skills are crucial for a Major Account Manager at Sonar. You should be adept at handling objections, demonstrating a customer-centric focus, and possess a proactive attitude to drive sales success.

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What is Sonar's workplace culture like for a Major Account Manager?

At Sonar, the workplace culture is characterized by respect, kindness, and a collaborative spirit. As a Major Account Manager, you’ll find a supportive environment that fosters continuous learning and innovation, allowing you to thrive in your role.

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Common Interview Questions for Major Account Manager - Middle East
How do you approach selling to technical buyers as a Major Account Manager?

When selling to technical buyers, it's essential to understand their pain points and the technical intricacies of the product. Tailor your communication to emphasize how Sonar’s solutions solve their specific coding challenges, using data and case studies to reinforce your points.

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Describe your experience with upselling and cross-selling in your previous roles.

In my previous roles, I focused on understanding customer needs to identify opportunities for upselling and cross-selling. By demonstrating the value of additional features and products that align with their goals, I successfully increased revenue and enhanced customer satisfaction.

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What strategies do you use to maintain client relationships in enterprise accounts?

I prioritize regular check-ins and quarterly business reviews to ensure clients are satisfied and realize the full potential of our products. Building relationships with key stakeholders and understanding their evolving requirements helps strengthen long-term partnerships.

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How do you utilize Salesforce.com in your sales process?

I leverage Salesforce.com to track all customer interactions, manage leads, and forecast sales pipelines accurately. It allows me to analyze customer data effectively and optimize my follow-up strategies, ensuring nothing falls through the cracks.

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Can you give an example of a challenging negotiation you handled?

Certainly! In a previous role, I dealt with a client wanting a substantial discount. I focused on communicating the value our solution brings, coupled with discussing their long-term savings and ROI. Through open dialogue and flexibility, I reached a win-win agreement.

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What do you think are the most important metrics to track as a Major Account Manager?

Key metrics include lead conversion rates, account growth percentages, customer satisfaction scores, and renewal rates. Tracking these metrics helps align my strategies with company objectives and ensures a focus on customer success.

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How would you handle objections from a potential client?

When faced with objections, I first listen attentively to understand their concerns. Then, I address the objections by clarifying misunderstandings or providing additional information that reassures them about the value of our solutions.

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Discuss how you stay organized in managing multiple accounts.

I prioritize my accounts based on potential revenue and urgency while leveraging tools like Salesforce to keep track of interactions and next steps. This organization allows me to follow up proactively and manage my time effectively across all accounts.

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What role does team collaboration play in achieving your sales goals?

Team collaboration is crucial; sharing best practices and insights with colleagues fosters an environment of learning that can drive collective success. I believe in leveraging each team member's strengths to elevate overall performance.

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Why do you want to work as a Major Account Manager at Sonar?

I am passionate about solutions that improve code quality and reduce technical debt. Sonar’s innovative approach and commitment to developing cleaner software resonate with my personal values, and I am excited about the opportunity to contribute to this mission.

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DATE POSTED
January 4, 2025

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