Job details

Telesales Agent

💸 Base salary + commission = realistic OTE of £36k in your first year. Commission is earned through a mixture of sales and behavioural targets.

📍 Hybrid working - Lincoln City Centre office (3 days per week) and remote (2 days per week)

We are looking for experienced telesales agents to sell tenants insurance through cool/warm lead, you will have experience in outbound phonecalls that have a purpose, this could be selling/upselling/cross selling or appointment setting or similar.

Targets are not purely based on sales but also activity and behaviours, e.g. meeting, and ideally exceeding, QA pass rates. You will be rewarded with a newly structured commission scheme based on these combined targets.

Requirements of the Role:

Experience with high volume (90+ calls per day) outbound sales calls
Experience in B2C (or B2B) closing within sales calls is highly desirable
Possess great organisational skills and time management to get the most out of each day - you’ll be switching between various IT systems so it’s important you are organised
You must have a positive attitude and a resilient attitude - maintaining this throughout the whole day.

Why you'll love being a Goodlordian:

🚀 Grow with Goodlord: your development is important to us. Have a goal in mind? Share it with us and you can use your £1000 annual development fund to support it. We guarantee you’ll learn loads and develop both personally and professionally at Goodlord too
💞 Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health
🌴 Unlimited holiday and flexible time off: we encourage Goodlordians to make use of their unlimited time off to enjoy the world, recharge and reboot (subject to passing probation and fair usage principles). We also offer time off for volunteering and training, so you can give back to the community and pursue your passions
🤗 Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals
🤩 Our team: we’re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine and we don’t have time for politics

Full job spec available on request

Goodlord wants applicants from all backgrounds and walks of life, we are an equal opportunity employer committed to creating an inclusive environment. In fact one of our core values is Bring our whole selves to work which is really important to us. If there is anything you need to participate fully in the interview process we'd like to hear about that too, please just include it in your application. Come and join us!

** Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check (incl. DBS) via Experian before joining the team. We will only ask for references at the point of making an offer **

Unfortunately we are not able to provide sponsorship for this role.

No agencies please - we have trusted partners we would turn to should we need support

Goodlord Glassdoor Company Review

3.9

Goodlord DE&I Review

3.9

CEO of Goodlord

William Reeve

Approve of CEO

Average salary estimate

$45000 / YEARLY (est.)

min

max

$45000K

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What You Should Know About Telesales Agent, Goodlord

Are you an experienced Telesales Agent looking for a new challenge? Goodlord, a company focused on redefining tenant insurance, is on the lookout for dynamic individuals like you to join our vibrant team! With an achievable on-target earnings (OTE) of £36k your first year, loving what you do has never been more rewarding. We operate a hybrid working model based in the heart of Lincoln City Centre - three days in the office and two remote, giving you that perfect balance between productivity and flexibility. Your mission? To successfully sell tenant insurance through cool and warm leads. If you've got a flair for making outbound calls and a track record in sales, upselling, or appointment setting, we want to hear from you! With the right attitude, great organizational skills, and the ability to thrive in a fast-paced environment with over 90 calls daily, you will excel here. At Goodlord, we aren't just about sales; we value quality activities and behavior, with a generous commission scheme rewarding your efforts. As a Goodlordian, you'll have access to a £1000 annual development fund and unlimited holiday, supporting both your professional growth and well-being. Join a talented team that's passionate about making a difference in the industry, and experience the Goodlord difference yourself. Come and be a part of this journey where you can truly bring your whole self to work!

Frequently Asked Questions (FAQs) for Telesales Agent Role at Goodlord

What are the main responsibilities of a Telesales Agent at Goodlord?

As a Telesales Agent at Goodlord, your primary responsibilities will include making high volume outbound sales calls, selling tenant insurance, and meeting both sales and behavioral targets. You will engage with cool and warm leads, aiming to upsell and cross-sell effectively while maintaining a high standard of quality assurance.