Job details

Service Greeter - Lone Star Chevrolet

Company Description

At Lone Star Chevrolet, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

Purpose:

· The Service Greeter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility, and increase customer convenience and maintaining an orderly service parking area. In addition a more concierge service approach, the service porter will also assist with home deliveries for service clients.

Duties and Responsibilities:

· Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location

· Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)

· Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up

· Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation

· Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business

· Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service

· Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot

· Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.

· Drives vehicles to and from service lane, service stalls, and parking lot as needed.

· Makes key tags for vehicles

· Maintains a professional appearance

· Performs other duties as assigned

· Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.

· All applicants must be authorized to work in the USA

· All applicants must perform duties and responsibilities in a safe manner

· All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

· The requirements listed are representative of the knowledge, skill, and/or ability required.

· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$32500 / YEARLY (est.)

min

max

$30000K

$35000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Service Greeter - Lone Star Chevrolet, Sonic Automotive

At Lone Star Chevrolet, joining our team as a Service Greeter means not just a job, but a stepping stone to a fulfilling career in the automotive industry! Located at 18900 Northwest Fwy, Houston, TX, we believe in providing exceptional service and creating a welcoming environment for our customers. As a Service Greeter, you'll play a pivotal role in ensuring a smooth traffic flow through our service area, making the experience convenient and enjoyable for our clients. Your day-to-day activities will involve warmly greeting customers as they arrive, assisting them with their inquiries, and guiding them to the right resources. You will meticulously document essential details like customer names and vehicle conditions while controlling the service traffic and ensuring everything runs seamlessly. Parking and retrieving vehicles, setting up for service appointments, and maintaining a tidy service area will also be a part of your responsibilities. If you’re someone who radiates positivity and can work well under pressure, this role is perfect for you! In addition, we offer a supportive team environment that values your growth and contributions. Join us at Lone Star Chevrolet, where your service will truly make a difference.

Frequently Asked Questions (FAQs) for Service Greeter - Lone Star Chevrolet Role at Sonic Automotive

What does a Service Greeter do at Lone Star Chevrolet?

As a Service Greeter at Lone Star Chevrolet, you'll greet customers, help them with inquiries, and manage the flow of vehicles in the service area, ensuring a smooth and pleasant experience.