Job details

Marketplace Client Service and Operations Associate

Sotheby’s is seeking an enthusiastic Marketplace Client Service and Operations Associate to enhance the customer experience in a fast-growing e-commerce marketplace within an established auction house.

Skills

Microsoft Office competence
Excellent communication skills
Strong organizational skills
Proactive and initiative-driven

Responsibilities

Field phone and email enquiries from customers
Process refunds, returns, and cancellations
Keep customers updated on orders
Conduct fraud checks on high-risk orders
Handle import paperwork
Troubleshoot logistics issues

Education

Bachelor's Degree

Benefits

Discretionary bonus
Competitive benefits package
Overtime compensation

To read the complete job description, please click on the ‘Apply’ button

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CEO of Sotheby's

Charles F. Stewart

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By Sotheby's

Established in 1744, Sotheby’s is the world’s largest, most trusted and dynamic marketplace for art and luxury. We empower our international community of collectors and connoisseurs to discover, acquire, finance and consign fine art and rare objec...

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FUNDING

Private

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Auctions & Galleries

TEAM SIZE