Job details

Business Development Manager

Company

Established in 2007, Spabreaks.com made an immediate name within the travel sector and quickly became Europe’s leading Spa Travel Agency. Having opened with just 2 staff and 25 UK based venues we have been on a rollercoaster journey and have now grown to a team of 70, working with over 1000 of the world’s leading spa hotels. We send away over 6000 travellers each week, have won multiple industry awards, and we are just getting started!

What makes us unique? Our people. Our employees are the life of our business and by joining our team you will become part of the most talented, ambitious, passionate, collaborative and entrepreneurial team in travel as we continue to make huge waves in the market and develop Spabreaks.com into a household name in the travel industry.

Role

The Business Development Manager, reporting to the Head of Product and Commercial, is responsible for driving substantial growth in our UK and Ireland hotel and spa portfolio, with a focus on London and the South East. This exciting opportunity includes developing strategies to meet company growth targets, securing new partners on optimal commercial terms, and reporting to the Head of Product and Commercial to identify key regions for growth.

Responsibilities

To create a business development plan and strategy to achieve the required growth targets in line with the business plan and help to form the Product departmental strategy.
To meet set objectives and departmental KPIs which are linked to profitability, product development, delivery of incremental revenue streams and increased delivery of product via our in house portal and XML connections.
Providing regular feedback to the extended product team, highlighting opportunities to grow the business.
Managing the end-to-end sales process of your onboarded venues,, from developing and following up on leads, meeting with the key stakeholders at the venue, negotiating the best commercial deal, managing the onboarding process, before handing the new partner over to the relevant Product Manager for that region to account manage.
To support the Product Integrations Manager integrations to achieve our connected venues target by onboarding new targeted venues onto the XML connections
To source product in the most efficient and cost effective way while maximising allocations, availability and revenue.
Identify opportunities for new and exclusive product development to give Spabreaks.com a competitive edge.
To make recommendations to venues on how to best promote their venue on our website and maximise revenue in their local area, working closely with the marketing team to devise local initiatives.
Attending trade shows and other industry events to raise the company profile and develop sales lead especially within the South East and London region.
Visiting key partners in their locations and occasional travel to visit venues for account management and to assist the onboarding process.
Potential requirement to looking after a handful of key accounts to optimize their current revenues

Experience in sales management or business development experience, with a proven track record of success.
You will be a strong sales person; persistence, resilience and persuasion skills are essential to be successful in this role.
Travel industry or experience of the spa industry is preferred but not essential.
Strong communication and negotiation skills, having a proven track record in securing competitive rates, exclusivities and alternative sources of revenue.
Strong delivery focus, excellent attention to detail, having the tenacity and resilience required to flourish in a pressurised and constantly evolving environment.
Experience or knowledge of XML connections and contracting product via various sources, including channel managers, bed banks and direct contracts is preferred.
Hybrid working model with a requirement to attend the Brighton office when not on the road at least 3 times a week. Must be flexible to travel regularly around the UK to attend face to face sales meetings, and will be required to overnight in different locations.

Familiarisation trips within the UK

Regular company social events
Standard pension scheme
Corporate gym discount and health club allowance
Local discount scheme
Path to wellness scheme including free yoga, chair massages and lunchtime seminars with industry experts
Employee Assistance Programme

What You Should Know About Business Development Manager, Spabreaks.com

Join Spabreaks.com as a Business Development Manager and be a pivotal part of our exciting journey in transforming the spa travel industry! Established in 2007, we've grown to become Europe’s leading Spa Travel Agency, backed by an energetic team of 70 enthusiastic professionals. Your role is instrumental in expanding our portfolio of hotels and spas in the UK and Ireland, with a special focus on London and the South East. You'll create strategic business development plans, set objectives linked to KPIs, and engage deeply with potential partners to secure lucrative deals. Not only will you manage the complete sales process, but you'll also report directly to the Head of Product and Commercial, helping identify growth regions and opportunities. We value creativity and insight, so your regular feedback to the product team will drive meaningful product development. A successful Business Development Manager thrives on challenges - whether attending industry trade shows, negotiating partnerships, or visiting key venues, your passion and drive will ensure Spabreaks.com continues to excel. We're looking for someone with a strong sales background, good negotiation skills, and ideally some experience in the travel or spa industry. A hybrid working model allows flexibility, and our office visits in Brighton will help you stay connected with the team. If you're ambitious and ready to take on a role that will shape the future of spa travels, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Business Development Manager Role at Spabreaks.com

What are the key responsibilities of a Business Development Manager at Spabreaks.com?

The Business Development Manager at Spabreaks.com holds key responsibilities that include crafting a business development strategy to achieve growth targets, managing the entire sales process for onboarded venues, and identifying potential regions for expansion. This role also involves collaborating with the marketing team to maximize revenue opportunities and attending trade shows in London and the South East to raise the company's profile.