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Sr. Sales Engineer

ZeroFox seeks a Sr. Sales Engineer (SE) to assist Sales in driving new business from prospective and existing customer accounts within their respective assigned territory, and meeting and/or exceeding all sales quotas to achieve revenue goals. The primary responsibilities in this role are executing technical wins, driving revenue, and driving pipeline. This position will organize, plan, direct, and coordinate all aspects of the technical pre-sales engagement for both prospective and established customers. The Sales Engineer is also responsible for working with the channel partners on enablement of their team on ZeroFox platform and selling of the solution. The Sr. Sales Engineer should have experience in multiple security domains to articulate requirements and technical solutions along with demonstrating capabilities and conducting proof of concepts to meet customer requirements.

Responsibilities

  • Act as a business resource to the customer and provide “industry expert” executive level selling practices while delivering clear differentiation
  • Proactively manage accounts on a continual basis, ensuring customer satisfaction, tracking of key deliverables, and maintaining a strong customer relationship
  • Support the Sales organization to ensure timely and successful closing of sales opportunities
  • Liaise between customers and Product Management to ensure relevant feedback to product improvements and customer requirements
  • Communicate technical aspects of product & service offerings to customers
  • Quickly learn, apply, and position technical knowledge related to competitor offerings
  • Manage Proof of Concept engagements, providing knowledge transfer and support for customers while demonstrating solution options and benefits related to the customer’s overall needs and objectives.
  • Other sales related duties, as assigned by sales management

  • Experience selling security solutions in a sales engineering role into organizations, typically obtained in 5+ years
  • Verifiable track record of success as an individual contributor in a sales engineering role
  • Background in both structured corporate & entrepreneurial environments
  • A passion and proven ability to implement world-class sales processes, productivity improvements, and training programs throughout the sales organization
  • Outstanding communication skills, both written and verbal. Must have the proven ability to deliver concise, logical, written documents and the presence to deliver the company’s vision and product definitions to both large and small audiences
  • Highly competitive and extremely adaptive and use to overachieving on targets
  • Ability to persuasively communicate the value of the solution in terms of financial return and impact on customer business goals
  • Proficient understanding of security domains, malware, phishing, social media security and social engineering threats
  • Good knowledge of Networking and Security infrastructure devices and applications (e.g. firewalls, IPS/IDS, VPN, IP Networking, etc.), and top SIEM tools such ArcSight, IBM QRadar, and Splunk
  • Experience with a scripting language such as JavaScript or Python
  • Experience with Rest API integrations, JSON, Maltego
  • Ability to drive RFP/RFI response processes
  • Ability to travel as needed (est. 40% of the time globally)

Professional attributes

  • Unquestionable integrity
  • Excellent time & prioritization management
  • Demonstrated ability to work as lead for large complex projects
  • Strong technical and communication skills, well organized, and flexible
  • Understanding of business metrics and drivers for multiples levels of customer management and appropriately tailors communication to demonstrate value
  • Extensive level of industry acumen; keep current on trends and able to converse with client on issues and challenges – be a technical advisor
  • Strong Project Management and Customer Relationship skills
  • Organized thought process to sales strategy
  • Strong Presentation skills with confidence to speak in front of small and large groups
  • Experience selling enterprise solutions to C-level clients
  • Ability to develop senior level relationships

  • Competitive compensation
  • Community-driven culture with employee events
  • Generous time off 
  • Comprehensive health benefits & 401(k) plan
  • Respectful and nourishing work environment, where every opinion is heard and everyone is encouraged to be an active part of the organizational culture

About us

ZeroFox is on a mission to make the internet safer for all. Innovation is at our core – we are relentless in the pursuit of finding new ways to disrupt external cyber threats on the surface, deep, and dark web. ZeroFox offers the only unified cybersecurity platform combining advanced AI analytics, digital risk and privacy protection, full-spectrum threat intelligence, and a robust portfolio of breach, incident and takedown response capabilities to protect customers from growing threats across the external attack surface. It’s a great time to join us in the Fox Den – with fresh private equity funding, expanding investments in AI, a people-first culture, and centers of excellence around the world, we’re growing like never before. If you’re looking for a mission-oriented, customer-focused, collaborative team and ready to take the fight to the adversary, apply to join us in the Den today.

Equal Opportunity

We aim to build a team that represents a variety of backgrounds, perspectives, and skills. We embrace inclusion and ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, military or veteran status, or any other personal characteristic.

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CEO of ZeroFOX
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James C Foster
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Average salary estimate

$125000 / YEARLY (est.)
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$110000K
$140000K

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What You Should Know About Sr. Sales Engineer, ZeroFOX

ZeroFox is looking for a passionate and highly skilled Sr. Sales Engineer to join our dynamic team. In this role, you'll play a key part in driving new business and building relationships with our customers. You'll be responsible for executing technical wins, managing pre-sales engagements, and coordinating with both prospective and existing clients to meet their needs. As a Sr. Sales Engineer, you'll leverage your extensive experience in various security domains to demonstrate our platform's capabilities and articulate comprehensive technical solutions that resonate with client requirements. Your proactive approach will keep customers satisfied, while your strong communication skills will ensure we're meeting their needs effectively. You will also be a link between our customers and product management, ensuring that feedback is utilized for continuous product improvement. This position allows for autonomy in navigating the technical landscape and collaborating with channel partners, ensuring they are well-versed in ZeroFox's offerings. If you thrive in a competitive environment, enjoy interacting with diverse audiences, and love the challenge of staying ahead of ever-evolving cyber threats, then the Sr. Sales Engineer position at ZeroFox is a fantastic opportunity for you to make a significant impact within our community-driven culture. Join us as we work tirelessly to make the internet a safer place for everyone!

Frequently Asked Questions (FAQs) for Sr. Sales Engineer Role at ZeroFOX
What are the key responsibilities of a Sr. Sales Engineer at ZeroFox?

As a Sr. Sales Engineer at ZeroFox, you will take on a diverse set of responsibilities that focus on both technical and customer engagement aspects. Key duties include executing technical wins, managing the pre-sales process, and working closely with customers to ensure their satisfaction. You’ll also support the sales team to close deals efficiently, facilitate Proof of Concept engagements, and provide valuable input to product management based on customer feedback.

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What qualifications are necessary for the Sr. Sales Engineer role at ZeroFox?

To excel as a Sr. Sales Engineer at ZeroFox, candidates should have a robust background in security solutions, usually backed by 5+ years in a sales engineering role. A deep understanding of security domains, networking principles, and experience with various SIEM tools is essential. Additional qualifications include excellent communication skills, the ability to manage relationships with C-level clients, and proficiency in scripting languages and REST APIs.

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What skills should I have to be successful as a Sr. Sales Engineer at ZeroFox?

A successful Sr. Sales Engineer at ZeroFox should possess exceptional technical knowledge in cybersecurity, along with strong interpersonal skills for effective customer interactions. You should be highly adaptive, competitive, and able to communicate the value of complex solutions. Project management skills and the ability to work collaboratively with both internal teams and external partners are also crucial to your success.

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How does the Sr. Sales Engineer role contribute to ZeroFox's overall goals?

The Sr. Sales Engineer at ZeroFox plays a vital role in achieving our company’s goals by driving revenue and building strong relationships with customers. Through effective technical demonstrations and sales strategies, you will help prospective clients understand our solutions and how they protect against external cyber threats. Your insights will guide product improvements and ensure that we are addressing customer needs effectively, ultimately supporting ZeroFox's mission to make the internet safer.

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What is the company culture like at ZeroFox for a Sr. Sales Engineer?

ZeroFox offers a community-driven culture that values inclusion and teamwork. As a Sr. Sales Engineer, you’ll be part of a collaborative environment where every opinion is respected, and team members are encouraged to contribute actively to the organizational culture. With a focus on personal growth and continuous innovation, working at ZeroFox means being part of a mission-oriented team dedicated to battling cyber threats together.

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Common Interview Questions for Sr. Sales Engineer
Can you explain a time when you successfully managed a Proof of Concept engagement as a Sales Engineer?

When responding to this question, select a specific example where you effectively led a Proof of Concept. Describe how you engaged with the customer, outlined their needs, and tailored your technical demonstrations. Highlight your ability to provide insights that address their concerns and how the successful engagement led to a positive outcome for both the customer and your team.

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How do you stay updated on the latest trends in cybersecurity?

In your answer, mention specific sources you follow, such as industry publications, webinars, or professional networks. Emphasize your commitment to continuous learning and adapting to new technologies, which is important for a Sr. Sales Engineer. You may also include examples of how this knowledge has contributed to your sales strategies and customer interactions.

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What strategies do you employ to build strong relationships with C-level executives?

Focus on demonstrating your understanding of the business environment and the challenges C-level executives face. Discuss techniques such as tailoring your communication to highlight the financial benefits of your solutions or involving them in discussions about risk mitigation. Illustrate this with an example of a successful interaction with a C-level client.

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How do you approach managing and maintaining customer accounts?

Your response should convey a proactive approach to account management. Illustrate how you regularly check in with clients, utilize feedback to improve services, and track performance against key deliverables. Highlight any tools or methodologies you use to ensure the highest levels of customer satisfaction.

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Describe your experience with integrating security solutions, including any challenges you've faced.

Share a relevant experience that demonstrates your technical expertise in integrating security solutions. Discuss challenges you encountered, how you overcame them, and the ultimate result. Showcase your problem-solving skills and ability to work collaboratively with teams and clients.

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What is your preferred method of demonstrating technical solutions during sales presentations?

Express your strategy for effectively conveying technical solutions. This can include using visuals, live demos, or customer case studies that resonate with your audience. Ensure to explain how these methods significantly impact your sales effectiveness.

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How do you customize your sales approach based on different client needs?

Discuss your process for understanding client pain points and requirements by conducting thorough pre-sales assessments. Explain how this information tailors your approach and allows you to position solutions that align with their specific business goals and challenges.

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What tools and technologies have you used in your previous Sales Engineer roles?

Provide an overview of the specific tools, such as CRM software, SIEM tools, or sales automation platforms, that you are proficient in. Highlight how these tools have supported your sales processes and improved your efficiency in managing customer interactions.

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Can you describe a challenging sales situation you've faced and how you resolved it?

Select a challenging scenario from your experience, emphasizing your analytical thinking and negotiation skills. Explain how you approached the issue, understood the customer's perspective, and ultimately turned a challenge into an opportunity for growth or success.

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What makes you passionate about working in sales engineering, especially in cybersecurity?

Your answer should focus on your commitment to making a difference in the cybersecurity landscape. Discuss how you enjoy the technical challenges and the satisfaction of solving complex problems for clients. Highlight any personal experiences that have fueled your passion for this field.

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ZeroFox’s mission is clear: we protect customers - their data, their assets and their people - across the internet. Through AI-powered technology, global intelligence collection and services provided by a team of expert analysts and threat hunters...

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DATE POSTED
December 20, 2024

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