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Inside Sales Associate

About Us

Our mission is to make small business teams unstoppable.

Homebase is the everything app for hourly teams, with employee scheduling, time clocks, payroll, team communication, HR, and more. More than 100,000 small (but mighty) businesses rely on Homebase to make work radically easy and give their teams superpowers. As the leader in small business team management, Homebase tracked 1+ billion hours for 2.5+ million workers last year.

Homebase is based in San Francisco, Houston, Denver, and Toronto. We are backed by leading venture investors L Catterton Growth, Emerson Collective, Notable Capital, Bain Capital Ventures, Khosla Ventures, Baseline Ventures, Cowboy Ventures, Bedrock Capital, and PLUS Capital.

👋 Hi, Future Homie! As a Homie, you'll be part of an unstoppable team that puts customers first, embraces each day with excitement, and strives for excellence in everything you do. We’re revolutionizing the way small businesses manage their teams and grow their business. What this means for you is a shared passion for innovation and making a difference for the people we serve.

So what do you say, will you join us on our mission to empower small businesses?

What We’re Looking For:
We’re seeking driven, ambitious individuals who are excited to dive into the world of sales and ready to grow fast. If you’re motivated by challenges, eager to learn new skills, and passionate about helping small businesses succeed, this is your chance to kickstart* your sales career. We want someone who’s curious, coachable, hungry for growth, and who thrives in a dynamic, team-oriented environment. If you’re ready to take ownership of your success and make an impact, we’d love to meet you!

*(ie. no tech software Sales experience needed. If you have a background as a BDR/SDR, Door to Door Sales, Retail, Real-Estate, or Agency Recruitment, we want to hear from you!)

Anticipated Start Date: March 4, 2025

As an Inside Sales Associate, you will:

  • Manage Full Sales Cycle: Own the entire sales process, from initial qualification of warm leads to closing deals. Build strong relationships with prospects, engage in consultative sales conversations, and guide them through the purchasing decision

  • Qualify and Convert Leads: Use your communication skills and curiosity to understand customer pain points, qualify leads, and identify their needs

  • Consultative Selling: Leveraging your growing sales skillset, you’ll understand the unique needs of each customer and will offer custom recommendations on how they can make their operations more efficient by using a range of Homebase’s solutions 

  • Drive Revenue Growth: Achieve and exceed sales targets by closing deals and driving customer satisfaction. Use sales tools and data to identify opportunities and close deals in a timely manner

  • Customer Engagement: Guide prospects through the buying process, from product demos to implementing Homebase. Ensure that each interaction is personalized and focused on solving customer problems and driving success

You are a bar raiser, which means: 

  • 1+ years of selling experience – we’re particularly excited to meet individuals who are looking to transition into SaaS Sales or those looking to deepen their expertise 

  • Growth-Oriented & Coachable: You are self-motivated, prioritizer of tasks, and someone who is looking to get 1% better every day. You’re open to feedback, eager to learn, and adaptable to new processes and environments

  • Accountability & Ownership:You are ready to collaborate and celebrate team wins, while also being accountable for your own individual performance

  • Communication & Rapport-Building: You are excellent at building relationships, asking insightful questions, and connecting with others

  • Problem-Solving & Critical Thinking: You are able to approach challenges with a solutions-oriented mindset and able to understand complex systems, problems, ideas, and topics

  • Consistency & Reliability: You are dependable and consistent. Meeting (and exceeding!) goals is written into your DNA

  • Curiosity & Enthusiasm: You have a genuine excitement to help small businesses succeed. You believe asking questions is the key to unlocking the information needed for you to make an impact

  • Going Above & Beyond: You will proactively learn and become an expert in Homebase's suite of products. Being new to this industry won't deter you from having a successful tenure, starting from day 1

What We Offer:

  • Compensation structure: Hourly rate is $20.19/ hour + $18,000 commission  (approx. $60k annual earnings)

  • Tailored Sales Training: We provide comprehensive, hands-on training to help you master the full sales cycle—from initial call to closing. You’ll learn fundamental sales techniques and strategies specifically designed to succeed at Homebase

  • Personalized Mentorship & Incentives: Receive 1:1 guidance from your Manager and Mentor. They’ll be your #1 supporters  as you ramp and are there to help you unlock this next stage of growth

  • Skill Development in Key Areas:

    • Organization & Process: Learn how to streamline workflows, manage your pipeline effectively, and stay on top of follow-ups

    • Sales Mastery: Gain expertise in prospecting, pitching, and closing, using proven techniques to drive results

    • Overcoming Objections: Develop the confidence and skill to handle client resistance and navigate tough conversations

    • Professional Polish: Enhance your presentation, communication style, and overall professionalism to stand out in sales interactions

  • Hybrid Work: Work in one of our new offices with us 4 days a week! We offer daily snacks, lunches and treats to keep you fueled 

  • Read more about our benefits here

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Average salary estimate

$60000 / YEARLY (est.)
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$60000K
$60000K

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What You Should Know About Inside Sales Associate, Homebase

Hey there! If you’re searching for an exciting opportunity to join a winning team, look no further than the Inside Sales Associate position at Homebase in Denver. We’re all about empowering small businesses with our all-in-one app that combines employee scheduling, payroll, team communication, and much more. As an Inside Sales Associate, you’ll manage the full sales cycle, guiding our warm leads from initial conversations to closing deals. We’re looking for dynamic, motivated individuals who enjoy helping others! You’ll make a significant impact by understanding customer pain points and recommending how Homebase can simplify their operations. What’s super exciting is that regardless of your tech sales experience, if you have a background in door-to-door sales, retail, or agency recruitment, we want to hear from you. You will also enjoy continuous training and guidance from your mentor to help you develop your skills! Join us and become part of a vibrant, collaborative culture that celebrates learning and growth while exceeding sales targets and building strong customer relationships. Plus, with competitive compensation and the chance to work a hybrid schedule, this is not just a job - it’s your opportunity to grow your career in sales while making a tangible difference for small businesses every day!

Frequently Asked Questions (FAQs) for Inside Sales Associate Role at Homebase
What are the responsibilities of the Inside Sales Associate at Homebase?

As an Inside Sales Associate at Homebase, you will be tasked with managing the full sales cycle, including qualifying leads, engaging in consultative selling, and guiding prospects through the buying process. Your goal is to build strong relationships, identify customer needs, and drive revenue growth by closing deals.

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What qualifications are needed for the Inside Sales Associate role at Homebase?

To qualify for the Inside Sales Associate position at Homebase, you should have at least 1 year of selling experience. You should be growth-oriented, coachable, and ready to take ownership of your success. A background in sales, including door-to-door sales or retail, is a plus, but no tech experience is necessary!

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What can an Inside Sales Associate expect in terms of training at Homebase?

Inside Sales Associates at Homebase will receive comprehensive, hands-on training designed to help you master the full sales cycle. You’ll learn essential sales techniques such as prospecting, pitching, and closing. Plus, you’ll receive personalized mentorship to support your growth.

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What is the compensation structure for the Inside Sales Associate position at Homebase?

The Inside Sales Associate at Homebase will enjoy an hourly rate of $20.19, along with a commission structure that can lead to approximately $60K in annual earnings. This blend of base pay and commission provides a strong incentive to excel in your role.

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How does the Inside Sales Associate role at Homebase contribute to small businesses?

The Inside Sales Associate at Homebase plays a crucial role in empowering small businesses by providing personalized service and recommendations. By helping to identify customer pain points and facilitating the purchase of our app's features, you're directly contributing to their ability to manage their teams efficiently.

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Common Interview Questions for Inside Sales Associate
Can you describe your experience in handling the sales cycle as an Inside Sales Associate?

In answering this question, focus on your relevant experiences from lead qualification through to closing deals. Highlight your ability to build relationships with customers during the selling process, showcasing instances where you've turned challenges into successes.

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How do you handle rejection in sales?

An effective answer includes demonstrating resilience and a positive attitude. Emphasize how you view rejection as a learning opportunity and discuss strategies you use to bounce back, such as refining your pitch or seeking feedback from colleagues.

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What qualities do you think are essential for an Inside Sales Associate?

Discuss qualities like being coachable, adaptable, and having strong communication skills. Also, highlight your curiosity to understand customer needs and your drive to meet and exceed sales targets.

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How would you approach a cold lead for the first time?

Explain your strategy for researching the lead beforehand and preparing a personalized pitch. Highlight the importance of being consultative in your approach, asking insightful questions to uncover their needs.

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What sales tools or software are you familiar with?

Mention specific sales tools you’ve used, and discuss how they've helped you in lead management and tracking. If you're new to the industry, express your eagerness to learn and adapt to Homebase's technology.

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How do you prioritize your sales leads?

Discuss techniques for prioritization, such as focusing on leads that show strong engagement signals or aligning leads with your targets. Emphasize your organization and process management skills.

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Can you provide an example of a time you exceeded sales targets?

Share a specific story that illustrates your determination and strategy. Discuss the actions you took, the challenges faced, and how you achieved or surpassed your goals.

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How do you ensure customer satisfaction throughout the sales process?

Discuss your approach to maintaining open communication with prospects and clients, understanding their concerns, and ensuring timely follow-ups. Emphasize the importance of being solution-oriented.

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Describe a time you worked collaboratively with a team to achieve a sales goal.

Share a success story where teamwork played a vital role in achieving your target. Highlight your ability to cooperate and share knowledge, as well as supporting your teammates.

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Why do you want to work as an Inside Sales Associate at Homebase?

Express your enthusiasm for Homebase's mission to empower small businesses. Discuss your passion for sales and helping others succeed, and how you see yourself thriving in the supportive culture at Homebase.

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Our mission is to make hourly work easier for local businesses and their employees. We're building the operating system for hourly work—for business owners and workers. We help small businesses with scheduling, timesheets, labor costs, hiring, on...

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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Flexible Spending Account (FSA)
Vision Insurance
Paid Holidays
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Full-time, hybrid
DATE POSTED
December 21, 2024

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