Therapy Technician - Grand Central

As a Therapy Technician at Spear Physical and Occupational Therapy, you will support patient care by preparing treatment areas, gathering necessary equipment, and performing procedures under the direct supervision of licensed therapists. You’ll be expected to maintain a high standard of clinical excellence while delivering 5-star customer service to enhance patient experiences and outcomes.

To become a Therapy Technician at Spear Physical and Occupational Therapy, you should ideally have previous customer service experience, strong communication skills, and a keen attention to detail. A passion for the field of physical and occupational therapy can set you apart. While athletic experience is a plus, it is not mandatory!

Spear offers a comprehensive benefits package for Therapy Technicians, including mentorship programs, a medical, dental, and vision benefits plan, a 401(K) Safe Harbor Match, generous paid time off, gym membership discounts, and additional perks like discounted entertainment and travel options. We believe in taking care of our employees so they can focus on providing excellent patient care.

At Spear, we support professional growth through our award-winning Future Leaders Program and mentorship opportunities that connect you with experienced professionals. We encourage a collaborative environment where you can learn from your peers, grow your skills, and advance your career in physical therapy!

Spear values empathy, dedication to clinical excellence, and a proactive, collaborative attitude in its Therapy Technicians. We look for individuals who celebrate success, learn from challenges, and resonate with our SPEAR-IT values: Service, Passion, Empathy, Accountability, Respect, Impact, and Teamwork.

When answering this question, express your passion for helping others and your belief in the values of Spear. Mention how their commitment to clinical excellence and patient care resonates with your own professional goals.

Share a specific example that highlights your ability to connect with clients, resolve issues, and go the extra mile to ensure satisfaction. Emphasize how this experience can enhance your role as a Therapy Technician.

Discuss your strategies for prioritizing tasks, staying organized, and keeping effective communication with team members. Share any tools or techniques that help you balance responsibilities, especially in a clinical environment.

Explain the primary functions of a Therapy Technician, such as preparing treatment areas, assisting with patient procedures, and delivering excellent customer service. Show your understanding of how these duties contribute to patient outcomes.

Highlight your ability to stay calm under pressure, your problem-solving skills, and the importance of teamwork in stressful situations. Share past experiences where you successfully managed stress and helped others remain focused.

Emphasize your collaborative work ethic and your approach to building positive relationships with colleagues. Discuss how you seek input from others and support your team to achieve common goals.

Discuss any relevant experience you have with physical therapy modalities, equipment usage, and patient assistance. Explain your willingness to learn and adapt to the specific technologies used at Spear.

Elaborate on how empathy enhances patient relationships, fosters trust, and improves patient outcomes. Share personal perspectives on how you practice empathy and its impact on patients' recovery.

Share your genuine drive to help patients regain their strength and confidence. Mention how contributing to their recovery and well-being inspires you as a professional.

Demonstrate your ability to remain patient, empathetic, and professional in the face of challenges. Discuss techniques you would employ to understand and support the patient's needs while maintaining a positive environment.