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Business Account Executive - Now Hiring

Average target compensation $100k plus, with minimum commission guaranteeJOB SUMMARYThe Business Account Executive is responsible for selling primary and ancillary communications solutions to small and medium sized businesses within a specified territory. Primary services include coax delivered Internet, video and voice. Ancillary services include custom hosting, desktop security, data back-up, data storage, toll free, additional email addresses, static IPs and more. The AE achieves sales and revenue goals through successful prospecting for new customers as well as the successful sale of bundled services to new customers. The AE is responsible for generating all sales leads through a variety of prospecting tactics and working every lead from initial contact to sale. The AE is responsible for the development and implementation of a Territory Plan (under the instruction of the Sales Manager) which is designed to expand the customer base within their assigned territory. The AE is 100% focused on generating new Internet, voice and video customers.MAJOR DUTIES AND RESPONSIBILITIESActively and consistently support all efforts to simplify and enhance the customer experiencePlace orders through order management software. Work with Account Coordinator in the event the order cannot be automated to ensure that all necessary administrative work necessary to support sales activities including sales orders, contracts, billing forms and sales reports are accurate and submitted in a timely manner. Hand off customer service and non-sales related client inquiries to the Customer Service department; focus on sellingHave a complete understanding of Spectrum Business coax services, rates (individual and bundled) and applicable taxesDemonstrate selling skills and product knowledge. Practice selling skills with other Account Executives regularly. Read sales books and take sales courses to learn new sales techniques; practice and implement new sales techniques regularlyMaintain accurate records of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within assigned territory, including the use of Salesforce.com to maintain accurate records to maximize territory potentialMeet and exceed performance standards as defined by the department Standards of Performance (SOP) and the Spectrum Way Sales ModelAttend and participate in sales meetings as established by managementREQUIRED QUALIFICATIONSSkills/Abilities and KnowledgeAbility to read, write, speak and understand EnglishKnowledge of communications technologies and services, with an emphasis on telephone and Internet fundamentalsValid driver's license with a satisfactory driving recordEducationBachelor’s degree in business, marketing or related field, or equivalent experiencePREFERRED QUALIFICATIONSRelated Work ExperienceOutside sales experience in a high transaction, short closing cycle model preferred; 3-5 yearsBusiness to business sales experience preferredProven sales history of meeting or exceeding targets preferredWORKING CONDITIONSOffice environment and / or outside environment with exposure to inclement weatherExposure to moderate noise levels#LI-ZU1SAE270 2024-39957 2024Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.The base pay for this position generally is between $47,800.00 and $94,900.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.In addition, this position has a commission earnings target starting at $54,000.Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.
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Average salary estimate

$71350 / YEARLY (est.)
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$47800K
$94900K

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What You Should Know About Business Account Executive - Now Hiring, Spectrum

Are you passionate about sales and looking for an opportunity to make a real impact? Join Charter Communications as a Business Account Executive in Thousand Oaks, CA! In this role, you will be the driving force selling our primary and ancillary communication solutions to small and medium-sized businesses in your territory. If you thrive on building relationships and have a knack for understanding customer needs, this position may be perfect for you. You'll focus on coax delivered Internet, video, and voice services, as well as ancillary offerings like desktop security and data storage. Your expertise will help you exceed your sales goals through diligent prospecting and by selling bundled services. With a target compensation of around $100k plus commission, this position offers a great earning potential. You will develop a Territory Plan with the Sales Manager to identify opportunities and broaden our customer base. Bring your outside sales experience, knowledge of communications technology, and drive to succeed, and get ready to build your career with us. Here at Charter Communications, you'll not only earn but also create connections that matter.

Frequently Asked Questions (FAQs) for Business Account Executive - Now Hiring Role at Spectrum
What responsibilities does a Business Account Executive have at Charter Communications?

A Business Account Executive at Charter Communications is responsible for selling a variety of communication solutions to small and medium-sized businesses, focusing on coax delivered Internet, video, and voice services. You will actively prospect for new customers, manage sales leads, and use various strategies to generate and implement a Territory Plan, all while maintaining accurate records of your activities.

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What skills are required for the Business Account Executive position at Charter Communications?

The ideal candidate for the Business Account Executive role should possess strong sales skills, a deep understanding of communication technologies, and the ability to communicate effectively in English. Familiarity with order management software and experience in outside sales in a high transaction environment are also preferred.

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What qualifications do I need to become a Business Account Executive at Charter Communications?

To qualify for the Business Account Executive position at Charter Communications, candidates typically need a Bachelor's degree in business, marketing, or a related field, or equivalent experience. Outside sales experience of 3-5 years, preferably in a business-to-business environment, and a proven track record of meeting sales targets are highly favorable.

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How does Charter Communications support their Business Account Executives?

Charter Communications supports their Business Account Executives by providing a comprehensive compensation package, including a base salary and commission potential that can exceed $100k, along with ongoing training, sales meetings, and a range of resources to enhance customer interaction and sales techniques.

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What is the work environment like for a Business Account Executive at Charter Communications?

The work environment for a Business Account Executive at Charter Communications involves a mix of office and outside activities. While you'll spend time in an office setting, you'll also be out in the field, meeting clients and prospects. You may experience inclement weather and moderate noise levels, making for a dynamic workday.

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Common Interview Questions for Business Account Executive - Now Hiring
Can you describe your previous sales experience as it relates to the Business Account Executive role?

When answering this question, highlight your previous outside sales roles and specific achievements you've made. Mention any experience you have working with business clients and your approach to meeting sales targets.

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How do you stay organized while managing multiple sales leads?

Discuss your time management and organizational skills, possibly mentioning tools like Salesforce.com that you’ve used to track leads, and emphasize how you prioritize your tasks to ensure follow-ups and customer interactions are timely.

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What strategies do you use to develop new business relationships?

Share your techniques for networking and prospecting, such as using social media, attending industry events, or leveraging referrals. Highlight the importance of understanding a client's needs to foster trust and rapport.

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How do you approach a sales pitch for bundled services?

Explain your method of identifying client needs before presenting bundled services, ensuring you communicate the value and benefits of each service clearly and how they work together. Tailor your pitch for each client for maximum effect.

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Can you give an example of how you exceeded a sales target in the past?

Provide a specific instance where you surpassed your sales goals, detailing your strategy, actions taken, and the outcome. This showcases your ability to succeed in a sales environment and reinforces your commitment to achieving results.

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What role does customer feedback play in your sales process?

Talk about how you value customer feedback and use it to improve your sales approach. Describe how listening to customers helps you tailor your offerings, increases client satisfaction, and can lead to referrals.

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What do you know about Charter Communications and its services?

Research and convey your understanding of Charter Communications, focusing on their brands, service offerings, and recent developments. Demonstrating this knowledge shows your interest in the company and its mission.

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How do you handle rejection in sales?

Discuss your approach to maintaining resilience and a positive attitude after rejection. Express how you take it as a learning opportunity and adjust your strategies while maintaining persistent efforts.

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What tactics do you use for successful prospecting?

Mention specific tactics like cold calling, social media outreach, or attending networking events. Highlight your focus on research to find potential leads and your finesse in establishing contact.

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Why do you want to work as a Business Account Executive at Charter Communications?

Share your motivations for wanting to work with Charter Communications, perhaps expressing your belief in their services, commitment to customer satisfaction, or the strong career growth opportunities they provide.

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Charter Communications, Inc. (NASDAQ:CHTR) is a leading broadband connectivity company and cable operator serving more than 31 million customers in 41 states through its Spectrum brand. Over an advanced communications network, the company offers a...

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Full-time, on-site
DATE POSTED
December 9, 2024

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