Sales Representative: Roofing*****

As a Sales Representative at Bone Dry Roofing, you'll have the exciting responsibility of representing our company with professionalism and integrity. Your day-to-day tasks will include running leads provided to you, performing thorough roof and attic inspections, providing estimates during appointments, and keeping in contact with past and current customers. Additionally, you'll collaborate closely with our production team to ensure the successful completion of projects you've sold.

No prior experience is required to apply for the Sales Representative position at Bone Dry Roofing. We value enthusiasm and a willingness to learn above all. Our comprehensive training program will equip you with all the necessary skills to excel in your role, ensuring you're well-prepared to meet customer needs and thrive in the roofing industry.

To be considered for the Sales Representative position at Bone Dry Roofing, you'll need a high school diploma or equivalent, a valid driver's license, and the ability to occasionally lift and carry up to 50 lbs. While military service and prior industry experience are advantageous, they are not mandatory. A big part of this role involves climbing ladders to access rooftops, so physical fitness is key.

Sales Representatives at Bone Dry Roofing enjoy a range of excellent benefits, including training pay, a competitive incentive program with weekly commissions and bonuses, as well as medical, vision, and dental insurance. Additionally, our employees receive company-paid life insurance, short-term disability coverage, a 401(k) plan with a 3% automatic contribution, PTO, vacation, and holidays, plus a company truck for sales appointments.

Bone Dry Roofing is committed to supporting its Sales Representatives through an extensive training program that ensures you have the tools and knowledge necessary to succeed. Our team culture emphasizes collaboration and growth, so you'll never feel isolated. We're here to help you thrive in your role and provide our customers with the highest level of service.

When answering this question, emphasize the importance of communication and active listening in building customer relationships. Discuss strategies like follow-up communication, personalized interactions, and being attentive to customer needs, ensuring you convey your skills in creating rapport with clients.

A solid response would highlight your attention to detail and safety. You could mention the steps you would take during an inspection, such as identifying potential issues, documenting findings, and communicating those findings to the customer, ensuring to underscore your commitment to thoroughness.

An ideal answer would involve acknowledging the customer's feelings and actively listening to their concerns. You should explain how you would seek to find a resolution, ensure follow-up, and maintain open lines of communication to rebuild trust and satisfaction.

Explain how competition fuels your motivation and accountability. Discuss strategies you might use to stay focused and productive under pressure, like setting personal targets, continuous learning, and maintaining a positive attitude toward challenges.

Share what drives you personally. Perhaps it's the thrill of meeting new challenges, the satisfaction of helping customers solve problems, or a passion for the roofing industry. Be candid about what excites you about sales and customer service.

Provide details on your organization and communication strategies, such as keeping a contact database, setting reminders, and utilizing multiple channels (phone, email, etc.) to maintain engagement with past and potential customers.

Outline a methodical approach where you ensure accuracy and clarity. Talk about the importance of assessing the scope of work, providing transparent pricing, and ensuring customers have all their questions answered to build trust in your recommendations.

Think of a specific example that showcases your dedication to customer service. Describe the situation, what actions you took to exceed their expectations, and the positive outcome that resulted from your efforts.

Discuss how you would engage with professional organizations, follow relevant publications, and participate in training sessions to stay updated on roofing innovations, market trends, or customer preferences that could impact sales.

Your answer should demonstrate your knowledge of Bone Dry Roofing's values and reputation in the industry. Emphasize aspects like their commitment to training, strong community ties, and their reputation for quality craftsmanship to illustrate why you see a good fit.