Job details

Concierge

Company Description

At Spectrum Retirement Communities, we believe in living without limits, in aging fearlessly, and in sharing great stories. The Spectrum Story is full of compassion, hard work, and fun. If the chapters of your life story include caring for others and a dedicated work ethic, then we need you!

Job Description

Schedule: Wednesday-Friday Part Time Second Shift 3p.m.-11p.m.

In this position, your main responsibilities will include:

Greet and direct all visitors to the front desk in a friendly and helpful way.
Answer all incoming phone calls and transfer the calls or take messages as appropriate.
Respond to resident and family member questions and concerns.
Respond to and appropriately handle emergency situations.
Monitor and maintain the cleanliness of the front lobby and entrance area.

Qualifications

To be successful in this position, we believe that you need the following experiences, strengths, and skills:

High School diploma or equivalent is required.
Experience in an office environment, answering phones or customer service preferred.
Technology skills are important.
Must be self-motivated, organized, and professional. Must be able to work independently and handle multiple tasks at one time.
Strong communication skills are critical. You will need to be able to work with potential residents, current residents, family members, and team members.

Additional Information

If you join Spectrum as a full-time team member, your story will include eligibility for medical insurance, dental insurance, vision insurance, life insurance, and other voluntary insurance options. All part-time and full-time team members are eligible to participate in our 401(k), for paid time off, holiday pay, Daily Pay and discounts through Perk Spot.

Spectrum Retirement Communities strongly encourage all team members to be fully vaccinated against COVID-19, however, the vaccine is not a requirement to work with us.

Spectrum Retirement, LLC and all affiliates are Equal Opportunity Employers. We do not discriminate against employees or applicants on the basis of race, color, national origin, gender, sex, sexual orientation, pregnancy, gender identity or expression, disability, religion, age, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Spectrum Retirement, LLC also participates in the E-verify program through the Department of Homeland Security and the Social Security Administration.

What You Should Know About Concierge, Spectrum Retirement Communities, LLC

At Spectrum Retirement Communities, we're searching for a friendly and enthusiastic Concierge to join our team! Located in Peoria, AZ, this part-time position offers a wonderful opportunity to be the welcoming face of our community from Wednesday to Friday during the second shift, from 3 p.m. to 11 p.m. As our Concierge, your role will be vital in creating a warm and inviting environment for our residents, visitors, and families. You'll greet everyone who walks through the front door with a smile and assist them in any way possible. Answering incoming phone calls, transferring them as needed, and handling any messages with professionalism will be part of your daily tasks. Additionally, responding to any resident inquiries or concerns ensures that everyone feels heard and valued. Your problem-solving skills will shine through in emergency situations where your quick thinking can make a big difference. Plus, it will be your responsibility to keep the front lobby and entrance area tidy and inviting. With a high school diploma required and experience in customer service preferred, we believe your strong communication skills and self-motivation will make you a perfect fit for our Spectrum family. We value hard work, compassion, and fun, so if you’re ready to bring your story to life with us, we’d love to meet you!

Frequently Asked Questions (FAQs) for Concierge Role at Spectrum Retirement Communities, LLC

What are the primary responsibilities of a Concierge at Spectrum Retirement Communities?

The primary responsibilities of a Concierge at Spectrum Retirement Communities include greeting and directing visitors, answering and managing incoming phone calls, handling inquiries from residents and their families, responding to emergency situations, and ensuring the cleanliness of the lobby area. It's a role that highlights your customer service skills and allows you to make a real difference in the lives of our residents.